Remote-access Guide

dom madison va remote access

by Miss Nyah Steuber Published 2 years ago Updated 2 years ago
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What is Vava remote access information?

VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

How do I request remote access to a VA facility?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen)Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request”From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

How do I connect to Dom desktop?

You will be prompted to input your Som credentials ( username@som.umaryland.edu and Som PW). This will be followed by a Duo prompt. Next you will see “Dom Desktop”. Click the desktop to begin connecting. You will also be prompted for login information (shown below).

How do I contact the Dom helpdesk?

For issues with access please contact your VA PoC or call the DOM Helpdesk at 608-265-4466 Was this article helpful?

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How do I get remote access from the VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

What is Citrix remote access?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

How do I access my Citrix gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon.

What is remote access portal?

These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.

What is the difference between Citrix and remote desktop?

The Remote Desktop Protocol (RDP) is a Microsoft-developed protocol that allows users to connect to software or virtual desktops hosted on a server. Citrix Systems offers technical solutions for virtualization with its virtual apps (XenApp) and virtual desktops (XenDesktop).

Can I remove Citrix from my computer?

You can uninstall Citrix Workspace app using the Windows Programs and Features utility (Add or Remove Programs). Note: During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package. Click OK to continue the uninstallation.

Is Citrix Gateway and Citrix Workspace same?

Citrix Gateway enables encrypted and contextual access (authentication and authorization) to Citrix Workspace. Its Citrix ADC-powered load balancing distributes user traffic across the Citrix Virtual Apps and Desktops servers.

What is Citrix Gateway used for?

Citrix Gateway consolidates remote access infrastructure to provide single sign-on across all applications whether in a data center, in a cloud, or if the apps are delivered as SaaS apps. It allows people to access any app, from any device, through a single URL.

How do I access Citrix from home?

InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...

Can someone remotely access my computer without my knowledge?

There are two ways someone can access your computer without your consent. Either a family member or work college is physically logging in to your computer or phone when you are not around, or someone is accessing your computer remotely.

Can someone control my computer remotely?

For any attacker to take control of a computer, they must remotely connect to it. When someone is remotely connected to your computer, your Internet connection will be slower. Also, many times after the computer is hacked, it becomes a zombie to attack other computers.

How do I know if someone is accessing my computer remotely?

You can try any of these for confirmation.Way 1: Disconnect Your Computer From the Internet.Way 2. ... Way 3: Check Your Browser History on The Computer.Way 4: Check Recently Modified Files.Way 5: Check Your computer's Login Events.Way 6: Use the Task Manager to Detect Remote Access.Way 7: Check Your Firewall Settings.More items...•

Why is Citrix on my computer?

It is often used for cloud applications or for enabling remote desktop access to certain servers within the cloud. It is primarily used within enterprise but there are a few programs installed for end users that utilize it too. That's why you might see it on your computer.

Whats the difference between VPN and Citrix?

The primary difference is that on Citrix, users gain access to their virtual workstation and resources. Meanwhile, the VPN operates directly with the device used and all of its software and applications.

Is Citrix considered VPN?

Citrix Workspace provides a cloud- based, VPN-less solution to access all intranet web, SaaS, mobile, and virtual applications—whether using managed, unmanaged, or bring-your-own devices (BYOD) over any network.

What is Citrix server and how does IT work?

Citrix Server refers to Citrix's line of desktop virtualization products: XenDesktop and XenApp. These products allow IT departments to host centralized desktops and applications, respectively. These products enable users to access applications from anywhere, no matter what hardware they are using, including tablets.

What is Dominion Systems?

Dominion systems is an integral part of our day to day operations from payroll, technical support, and equipment repair. When we call them, they respond instantly with a resolution or plan. They always make us feel like their most important customer!

Is Dominion Systems the best IT support?

They are quick to respond and very knowledgeable, the best IT support anyone could ask for.

Is Mercer County Commission a customer of Dominion Systems?

The Mercer County Commission has been a customer of Dominion Systems, LLC. for many years. They do an excellent job and are always prompt, professional, and courteous. They go out of their way to respond to our needs. We are happy to recommend the services of Dominion Systems, LLC.

Is Dominion Systems a good company?

Dominion Systems has been a life saver for us many times over the last 20+ years. The staff has been great to work with and are very knowledgeable about computers, networking, software, etc. You can count on them day or night as I have many times. Having Dominion Systems on your team will help things run smoother.

Is Dominion Systems LLC good?

They help me from Draper, VA to Knoxville, TN to my office in India. The whole experience has been great; I would highly recommend them and their support team.

Does Dominion have utilities?

We know Dominion Systems will have us up and running to provide utility services for our customers and always keep us secure.

Does Dominion Systems take care of all of our issues?

Our agency has been utilizing Dominion Systems for all of our IT needs for many years. They have the expertise to take care of all of our issues and always respond timely. We would absolutely recommend them to anyone. You won’t find better.

What is DOM desktop?

This is a generic desktop that provides access to the most commonly used systems/services, including the H and I drives. To use this system please submit an incident ticket including a description of what services you require.

Is Access subject to removal without notice?

Access is subject to removal without notice if unused.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is the best URL for VHA21?

Requires one of two options: 1.Use of PIV card instead of your vha21vhasfcxxxxxxdomain name and password, or; 2.Use of a “One Time Password” (a six-digit number generated by the MobilePASSApp) in addition to your vha21vhasfcxxxxxx credentials 3.Best URL is citrixaccess.va.gov; other options are vacagwest.vpn.va.gov, vacageast.vpn.va.gov, vacagnorth.vpn.va.gov, vacagsouth.vpn.va.gov 4.Your Mac/PC/tablet must have Citrix Receiver installed (www.citrix.com) For Mac, Safari is the best browser

Does MobilePassapp generate activation codes?

The phone’s MobilePASSapp will now generate an Activation Code.

Is RDC slow on iPad?

Starting RDC is slow, and there are keyboard mapping issues with Citrix and iPad (in the RDC dialog on iPad, click on “Options” and be sure ‘apply windows key combinations’ is set to ‘local computer’ or ‘this computer’).

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