Remote-access Guide

double nat plex remote access

by Adrianna McDermott Published 2 years ago Updated 2 years ago
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Double NAT: NAT (Network address translation) handles the task of managing all network requests coming into your public IP against all the internal IPs. There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work.

“Double-NAT” is when you have 2 devices on the network, both handling NAT services in two levels. For example, you might have a WiFi router plugged into a modem from your internet service provider, where both the modem and the router are providing NAT services.Jan 12, 2022

Full Answer

How do I enable remote access to my Plex server?

To do so: Open Plex Web App and make sure you’re signed in to your Plex Account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

How do I change the port on my Plex server?

To do so: Open Plex Web App and make sure you’re signed in to your Plex Account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

What IP address should I use for Plex Media Server?

IP Address: The local IP Address of the computer running the Plex Media Server. This is what you did above. Important: While you can choose any valid WAN/external port number you desire, the mapping for the LAN/internal port must always be 32400 (TCP). Remember that we’re talking about forwarding ports for app access here.

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Why can't I access my Plex server remotely?

NAT/UPnP Compatibility: Either NAT or UPnP (depending on your router model) need to be enabled in order for port forwarding to work properly. If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex use port forwarding?

To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

How do I fix double NAT?

How to Fix a Double NATRemove ISP Router from Your Network.Enable Bridge Mode on Your ISP Router.How To Fix Double NAT via Your Router.Use Perimeter Network (DMZ) to forwarding Connections.Use Double Router Port Forwarding.

How do I connect to Plex server remotely?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Does Plex use TCP or UDP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

What is Plex relay?

So, your Plex Media Server basically “relays” the media stream through our server so that your app can access it since the app can't connect with your server directly.

Is it safe to expose Plex?

For Plex, security really does appear to be a top priority. It provides all-round security to ensure that your media library, Plex account/server details, and Plex-connected devices for streaming are all kept safe from data leaks, privacy infringement, and hacking attempts.

Is Plex a security risk?

UPDATED Security researchers uncovered vulnerabilities in Plex that created a means for attackers to compromise devices or access private video or picture files on a vulnerable server.

What ports do Plex use?

What port does Plex Media Server use to stream?TCP port 32400 for the Plex Media Server.UDP port 1900 for the Plex DLNA Server.TCP port 3005 for Plex Companion.UDP port 5353 for network discovery.TCP port 8324 for Roku via Plex Companion.UDP port 32410, 32412, 32413, 32414 for network discovery.More items...•

How do I setup port forwarding for Plex?

To do so:Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General.Go to Settings > Server > Remote Access.If needed, toggle the Show Advanced button to ensure the appropriate options are visible.Enable the Manually specify public port checkbox.More items...•

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex work without Internet connection?

The Plex Media Server generally assumes you will have an active internet connection when using it. While most things will still work fine if you temporarily don't have a connection, some things do require an active connection. These include: Adding new library content (retrieving metadata, art, etc.)

How to use plex port forwarding?

To do so: Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access.

What port is plex media server?

Forward that unique external port number to LAN/internal port 32400 for the local IP address of the corresponding computer running that Plex Media Server – follow the previous instructions

Why is Plex blocking my network connection?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that’s required for Plex and your server to test whether Remote Access is working correctly for you. This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar.

What is the default port for WAN?

WAN/External Port: Port 32400 (TCP) is default, but you can generally use any available port in the 20,000 to 50,000 range.

Where to find my router's WAN/Internet/External IPv4 address?

Find your router’s WAN/Internet/External IPv4 address. This is usually found on a “status” page in the router settings.

Does plex.tv work with uPnP?

Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. These allow an application like Plex Media Server to automatically configure a forwarded port on the router without you needing to do anything. Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically:

Can you manually forward plex port?

If you need (or wish) to manually forward the port that Plex Media Server uses in your router, this is typically straightforward and fairly easy to do. This is not an inferior configuration, it just takes a little more work. To configure the manual port-forward:

What is double NAT?

Double NAT: NAT (Network address translation) handles the task of managing all network requests coming into your public IP against all the internal IPs. There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

How to run ncpa.cpl?

Press Windows + R, type “ ncpa.cpl ” in the dialogue box and press Enter.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

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