How do I contact WebEx support?
- Browse to your Webex site. (example: SITENAME.webex.com)
- Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
- In the left navigation bar, expand Support.
- Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.
How do I pass control in Webex?
up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse
How do you enable remote desktop access?
To enable remote connections on Windows 10, use these steps:
- Open Control Panel.
- Click on System and Security.
- Under the “System” section, click the Allow remote access option ...
- Click the Remote tab.
- Under the “Remote Desktop” section, check the Allow remote connections to this computer option.
When do you need remote access?
Remote access software is helpful when you’re in a meeting at another office with your laptop — or telecommuting — and need an important file that’s on your office computer. Remote computer access can help you assist someone in your personal life who might be far away.
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How do I install WebEx access anywhere?
Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.
How do I download remote access?
You can set up remote access to your Mac, Windows, or Linux computer.On your computer, open Chrome.In the address bar, enter remotedesktop.google.com/access .Under “Set up Remote Access,” click Download .Follow the onscreen directions to download and install Chrome Remote Desktop.
How do I use WebEx remote?
When you are ready to take over and control the shared screen, right click on in the screen being shared and select Ask to Control. You will be presented with the confirmation screen below. Select Requestto send to the request to the person sharing their screen.
How do I access another computer on WebEx?
Log in to your Remote Access website. Go to your Remote Access Computers page, and select Connect to connect to the computer you want to access remotely. If applications have been selected for remote access, select Connect for the application that you want to access first.
How do I get remote access to my computer?
How Can I Remotely Access Another Computer For Free?the Start Window.Type in and enter remote settings into the Cortana search box.Select Allow Remote PC access to your computer.Click the Remote tab on the System Properties window.Click Allow remote desktop connection Manager to this computer.More items...•
How do I download and install Remote Desktop?
Install Microsoft Remote Desktop for WindowsAfter the installer downloads, open the Microsoft Remote Desktop installer file.The setup wizard screen appears. Click or tap Next.The license agreement screen appears. ... The software installs on your computer.
What is WebEx remote access?
Webex App | Provide or request remote desktop control. When you're sharing your screen during a call or in a space, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing.
Does WebEx have remote control?
Enable or Disable Remote Desktop Control for a User From the customer view in https://admin.webex.com, go to Users.
How do I give access to someone in WebEx?
Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.
Can Webex monitor your screen?
WebEx cannot see your screen or detect your tabs and browsers because that only happens if you intentionally share it. Also, it cannot see your screen because it does not have any proctoring functionalities.
Is Webex free for download?
It's available for free or as part of a paid subscription plan.
What is Webex site administration?
Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.
How can I remotely access my phone?
Remotely manage your deviceGo to My Devices and sign in with your Google Workspace account.Choose an option: To see active devices, select Active. ... Next to the device that you want to manage, click the Down arrow .On the right, choose an option: To lock the device with your passcode, click Lock screen.
How can I control another phone from my phone?
Best Apps to control someone's Android device remotelyAirMirror. Image Credits: AirMirror on Play Store. ... TeamViewer Remote Control. Image Credits: TeamViewer on Play Store. ... RemoDroid. Image Credits: RemoDroid on Play Store. ... Inkwire Screen Share + Assist. Image Credits: Inkwire on Play Store. ... ApowerMirror.
How can I remotely access my computer from my phone?
Remotely Access Android From a PC With AirDroid Cast To get started, you need to download AirDroid Cast for Windows or Mac, as well as the Android AirDroid Cast app on your phone. Now launch the apps on both devices. In your desktop app you'll see a QR code; tap the Scan icon, scan the code, then tap Start Casting.
How can I remotely access another computer on my network?
To remotely access another computer within your network over the internet, open the Remote Desktop Connection app and enter that computer's name, and your username and password. Click the magnifying glass icon in the bottom-left corner of your screen. Do this from the computer you want to access over the internet.
What does the WebEx remote access icon mean?
The computer icon represents the remote computer, and appears in the group you selected. This indicates that the computer is available for remote access.
How to log out of WebEx?
On the taskbar of the remote computer, right-click the Webex Remote Access - Available icon then select Log Out.
How to install remote access agent?
To install the Remote Access Agent, send an email message containing a link that a customer at the remote location can select to install the agent. The customer must be able to access the email on the remote computer.
What happens when you install WebEx?
Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.
Can you change remote access agent settings?
Making changes to the Remote Access Agent settings through Site Administration doesn't apply to existing installations. Uninstall and reinstall the Remote Access Agent to apply any changes.
Do you have to grant access to a remote location?
Before you can proceed, a customer at the remote location must grant you access .
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How do I access a remote computer?
First install the WebEx Remote Access agent on the remote computer; the remote computer automatically becomes part of your Remote Access remote network. For detailed instructions, see the Remote Access guide on the Support page of your Support Center service site.
When I access a remote computer, can I change session options on the remote computer?
Yes. You can change them if your site administrator enables the option to allow session option changes for certain computers or CSRs.
Can I automatically end inactive sessions?
Yes. You can also specify time after which a session is considered to be inactive.
Can I limit access to my Remote Access network computers to a specific range of IP address in my subnet?
Yes. Site administrators can specify a range of valid IP addresses. For detailed instructions, see the Site Administrator guide on the Support page of your Support Center service site.
Can I access the WebEx community from my WebEx service Web site?
Yes. The Community button appears on the horizontal navigation bar, allowing both hosts and attendees to access the WebEx Community in a new browser window.
Can you send a log to someone remotely?
Yes. An event log that shows everything that happened during the remote session is emailed to you after the computer is remotely accessed. The log can also be sent to one or more email addresses that you specify.
Can I prevent somebody from using a remote computer while I am working on it?
Yes. Select the "Block this computer" option to prevent others from using the computer .
