Remote-access Guide

dph ucsf remote access

by Camryn Waelchi Published 2 years ago Updated 2 years ago
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Procedure:

  • Go to https://help.ucsf.edu . Then click Request Specific Services section, if prompted login with your UCSF MyAccess...
  • In the section For ZSFG (SFGH)/DPH users only, select DPH Remote Access Token, DPH VDI and DPH MyDesktop Access . Please...
  • In the Authorized Approver section, indicate a supervisor or manager at your ZSFG location.

You can remotely access the DPH resources such as Invision LCR, E-ClinicalWorks, IMPAX Result Viewer, PulseCheck, and other medical record applications. These applications are accessible from any offsite location with an Internet connection.

Full Answer

Why is my computer not connecting to the UCSF-Clinical or dphuser wireless networks?

Please confirm that your computer has an Internet connection by going to another website. If you are on-site at ZSFG, please be sure your computer is not connected to the UCSF-Clinical or DPHUser wireless networks or a wired DPH network. This F5/Remote Access site is intended for REMOTE (off-site) access.

How do I contact the UCSF service desk?

For UCSF users, call the UCSF Service Desk at 628-206-5126. For DPH users, call the DPH Service Desk at 628-206-SERV (7378).

How do I get access to clinical applications at zsfg?

If you are a UCSF clinical provider (faculty or staff) who needs access to clinical applications at ZSFG, please contact the UCSF Service Desk at 628-206-5126. If you are a trainee (student, resident or fellow) please contact your Trainee Administrator/Coordinator (TA) to have them confirm you have access in the Hydra system.

Why can't I access zsfg on my computer?

While at ZSFG, you should be using the VMWare Horizon client installed on your computer, not this remote HTML5 Client solution. Lastly, check if the site works with a different web browser or on another computer.

What is the phone number for UCSF?

Why is copying and pasting content from VDI to your local computer screen disabled?

About this website

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Login - SFDPH

If you don’t remember your username or password, you can email Michael Rojas at Michael.Rojas@sfdph.org or contact our staff at (415) 255-3426 between 9AM and 5PM ...

Welcome to The Department of Public Health’s WebConnect Portal - SFDPH

NetSmart Avatar. Do not forget to logout of Avatar AND to Sign Out of WebConnect when you are done using the Avatar system. Please be courteous to others and do not stay logged into to WebConnect and Avatar for

DPH Remote Access: DUO with MyDesktop or WebConnect Remote Access

Instructions. DPH MyDesktop with DUO for Remote Access (Windows and Mac); DPH WebConnect with DUO/ Soft Token (Windows); DPHRemote.ucsf.edu with DUO Instructions (For Mac Users using DPH WebConnect) - effective 9/20/2019 this will be removed. Please use DPH MyDesktop with DUO for Remote Access to DPH (Windows and Mac). For this method, after 12/5/17, you will need to use UCSF's DUO VPN as well ...

MyChart - Login Page

Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days

Department of Public Health - Connect. - SFDPH

We support more than 30 programs in Bayview Hunters Point, improving access to healthy choices for you and your family.

What is the phone number for UCSF?

If the issue persists please contact the appropriate service desk. For UCSF users, call the UCSF Service Desk at 628-206-5126. For DPH users, call the DPH Service Desk at 628-206-SERV (7378). After login when clicking SFGHVDIProd in Step 5, the website fails to load.

Why is copying and pasting content from VDI to your local computer screen disabled?

Copying and pasting content from VDI to your local computer screen has been disabled for security reasons.

How to request a UCSF account?

Go to https://help.ucsf.edu . Then click Request Specific Services section, if prompted login with your UCSF MyAccess account, then click Accounts, Access & Email | ARF: Account Request Form (Campus, SOM, ZSFG/SFGH).

What is the phone number for UCSF?

For technical assistance, please call the UCSF Service Desk at 628-206-5126 and ask the analyst to assign ticket to ITFS_SFGH team.

Can UCSF students use ARF?

Note: UCSF Trainees (students, residents and fellows) should NOT use the UCSF account request form (ARF) to request access to DPH MyDesktop site. Trainees should contact their training coordinator to re-onboard them into Hydra if they do not have access to DPH resources.

Do you have to be on campus to use ZSFG?

Note that you must be on the ZSFG campus to use these resources.

Does UCSF have PubMed?

UCSF faculty, researchers, residents, and staff at ZSFG have access to all UCSF Library materials and PubMed@UCSF.

Is ZSFG open to the public?

Located at Zuckerberg San Francisco General Hospital and Trauma Center, ZSFG Library is open to the public. We provide research support, point-of-care tools, and a community-focused hub for all employees at ZSFG.

What is the phone number for UCSF?

If the issue persists please contact the appropriate service desk. For UCSF users, call the UCSF Service Desk at 628-206-5126. For DPH users, call the DPH Service Desk at 628-206-SERV (7378). After login when clicking SFGHVDIProd in Step 5, the website fails to load.

Why is copying and pasting content from VDI to your local computer screen disabled?

Copying and pasting content from VDI to your local computer screen has been disabled for security reasons.

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