Remote-access Guide

dph uf remote access

by Mr. Orville Senger Jr. Published 2 years ago Updated 2 years ago
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Why is my computer not connecting to the UCSF-Clinical or dphuser wireless networks?

Please confirm that your computer has an Internet connection by going to another website. If you are on-site at ZSFG, please be sure your computer is not connected to the UCSF-Clinical or DPHUser wireless networks or a wired DPH network. This F5/Remote Access site is intended for REMOTE (off-site) access.

How do I connect to UFAD via Remote Desktop?

Click on "Show Options" in the lower left hand corner and enter your username as username@ad.ufl.edu or ufad\username. Click on Save and then click on the Connect button. In the Search box, type Microsoft Remote Desktop and click enter to begin the search

Why am I not getting the correct dphvdiprod icon?

When Logging into mydesktop.sfdph.org, I do not have the correct DPHVDIProd icon, or receive the error "Logon to VMWare View server failed." Resolution: This error can be due to a timeout issue between the web browser and the VDI login session that occurs from time to time.

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What is remote desktop access?

When you are away from UF and need access to your desktop computer you can use a program called Windows Remote Desktop to access it as if you were sitting in front of it. Windows Remote Desktop allows someone to connect remotely to a computer and take control of its…

What is UF OneDrive?

UF Onedrive Onedrive is a University provided cloud storage service. It is available to everyone in the UF Community, and not currently approved for storage of Sensitive or Restricted data. OneDrive @ UF provides 1TB of cloud file storage. Cloud storage makes it easier to access files from different devices…

How to use Remote Desktop on Mac?

If you are using a Mac with macOS Catalina: 1 Open the App Store 2 Make sure you are signed in to the App Store with your Apple ID 3 In the Search box, type Microsoft Remote Desktop and click enter to begin the search 4 Click “Get” next to the Microsoft Remote Desktop 10 search result 5 Click “Install” 6 Microsoft Remote Desktop App will now appear in Applications 7 Click on Microsoft Remote Desktop to open the App 8 Click through any prompts until the Microsoft Remote Desktop App opens in its own window 9 Click “Add PC” 10 Enter the provided computer name in the “PC name:” text field (this is your office computer’s full computer name e.g. TSS-FA-352.ad.ufl.edu) 11 Enter a “Friendly name:” in the corresponding text field (e.g. Office Computer at Work) 12 There are options you can choose to customize your remote experience. Please consult with your local IT representative before making any custom changes. 13 Click Add 14 Your remote connection is now permanently added to the Microsoft Remote Desktop display window. 15 Click on remote connection you just created (e.g. Office Computer at Work) 16 Enter your Gatorlink username (username@ad.ufl.edu) and password 17 Click Continue 18 Click Continue to the certificate prompt (possibly twice) 19 You are now logged onto your work computer

What is remote desktop?

Remote Desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local. There are some items that need to be set up prior to first use. You will need a Windows based PC or a Mac and be connected to the Internet to use Remote Desktop. The product in this category can be used on a Windows based PC, Macintosh, iPads and smartphones (via a mobile app). Check with your local IT representative before attempting to use Remote Desktop.

How to install Microsoft Remote Desktop 10?

In the Search box, type Microsoft Remote Desktop and click enter to begin the search. Click “Get” next to the Microsoft Remote Desktop 10 search result. Click “Install”. Microsoft Remote Desktop App will now appear in Applications. Click on Microsoft Remote Desktop to open the App.

How to disconnect when working remotely?

When you are done working remotely you can click your Start button and either Logoff or Disconnect. Disconnecting will leave your office computer in the state when you disconnected (open programs and files will be left active, essentially like walking away from your computer and letting it lock, not logged off).

Can you customize remote access?

There are options you can choose to customize your remote experience. Please consult with your local IT representative before making any custom changes.

Prerequisites

Already have access to DPH VDI and DPH MyDesktop. Note: Trainees should already have access to DPH VDI and DPH MyDesktop, you can you contact your TA to have them verify in the Hydra system.

Procedure for Using mydesktop.sfdph.org

Enter https://mydesktop.sfdph.org in the address bar of your web browser.

Troubleshooting

When connecting to DPHVDIProd I receive the error: “This desktop is currently not available. Please try connecting to this desktop again later, or contact your system administrator.” Resolution: This error occurs intermittently so please try to reconnect again.

Technical Support

For technical assistance, please call the UCSF Service Desk at 628-206-5126 and ask the analyst to assign ticket to ITFS_SFGH team.

How to connect to a remote desktop?

Manually enter the connection settings#N#Assuming the computer you are using is running Windows 10:#N#Click on the Start button >> Scroll down the Programs list to Windows Accessories >> Remote Desktop Connection.#N#Enter the provided computer IP as the Computer (that is your office computer’s full computer name).#N#Click on "Show Options" in the lower left hand corner and enter your username as username@ad.ufl.edu or ufadusername.#N#Click on Save and then click on the Connect button. 1 Click on the Start button >> Scroll down the Programs list to Windows Accessories >> Remote Desktop Connection. 2 Enter the provided computer IP as the Computer (that is your office computer’s full computer name). 3 Click on "Show Options" in the lower left hand corner and enter your username as username@ad.ufl.edu or ufadusername. 4 Click on Save and then click on the Connect button.

How to disconnect when working remotely?

When you are done working remotely you can click your Start button and either Logoff or Disconnect. Disconnecting will leave your office computer in the state when you disconnected (open programs and files will be left active, essentially like walking away from your computer and letting it lock, not logged off).

Public Health Databases & Tutorials

Most are free to all. Try the name of any that are restricted to UMass students in our library's Databases list at http://www.library.health.ufl.edu/resources/index.html .

PowerPoint Presentations

31 slides on where and how to search for literature and data, how to read and write scientific/literature review papers and places to check a journal for its "legitimacy".

Virtual Private Network Software

You can access everything to which you're entitled as a UF student/faculty/staff member by downloading the VPN (Virtual Private Network) onto your computer. This is not recommended for shared computers.

Research Paper Help

Assignment Calculator (U Minnesota) - enter date assignment is given and its due date and the calculator provides mini-deadlines to help you get your whole project done in time.

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