Remote-access Guide

duke citrix remote access

by Earlene Effertz V Published 2 years ago Updated 1 year ago
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OIT-CDSS Remotely accessing Duke Computers

Below are some resources for downloading, installing and connecting to the VPN Client to remote access your CDSS device at Duke University.

Remote Accessing your Duke Device from Home

On the Remote Desktop Connection app under Computer enter your CDSS-#.win.duke.edu and click Connect

Connect using the Windows App store Remote Desktop app

If you are running a version of windows that does not have a built-in remote desktop connection app. You can download the Windows store app HERE (link is external) .

Connect from a Mac (OSX)

If you need assistance, please contact the OIT Service Desk at 919.684.2200

Patient Care

Safety Reporting System - for reporting incidents, concerns, pt safety issues

Clinical Research

Duke IRB - Institutional Review Board (iRIS) - IRB Policies and Regulations

Alumni Services

Alumni Association - online directory, MD locator, register for events, class notes

Duke Shopping

Duke University Stores - Duke bookstore, medical bookstore, computer store, Gothic Bookshop, and more!

Requirements

DHE Active Directory account with rights to Citrix (see guide at the bottom of this page)

Overview

Both a DHE domain account and the Sponsored Projects System (SPS) application account are required to access SPS using Citrix. The password for your DHE domain account should be at least six characters; one or more characters should be numbers, and contain no personal information. See Duke Health System Security Guidelines for details.

Opening SPS

Open your web browser and surf to https://citrix.duke.edu [Opens in a new window] . Your browser should display the web page. Fill in Username with your NetID, Password with your DHE domain password, and Domain with DHE and press the Log in button.

Running SPS

SPS using the Citrix secure web gateway is very similar to SPS running on a Windows workstation. The main differences relate to exporting proposals and printing forms. You may verify that exporting and printing from SPS are working correctly on your Macintosh.

Closing SPS

After quitting the SPS application, you are still connected to Citrix/domain. Press the Logout button on the web page to disconnect from Citrix.

How it works

You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software (link is external) site to download the VPN client for your computer while you are on campus or before you travel.

Library Services

Most library resources are available from off-campus through the EZProxy service—no VPN connection is necessary. For more information, including how to get help, visit the Duke University Libraries Off-Campus Access to E-Resources (link is external) page.

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Requirements

  1. DHE Active Directory account with rights to Citrix (see guide at the bottom of this page)
  2. Citrix Receiver
  3. Internet Browser
See more on medschool.duke.edu

Overview

  • Both a DHE domain account and the Sponsored Projects System (SPS) application account are required to access SPS using Citrix. The password for your DHE domain account should be at least six characters; one or more characters should be numbers, and contain no personal information. See Duke Health System Security Guidelines for details. Your SPS account is your N…
See more on medschool.duke.edu

Opening Sps

  1. Open your web browser and surf to https://citrix.duke.edu [Opens in a new window] . Your browser should display the  web page. Fill in Username with your NetID, Password with your  DHE domain passw...
  2. The first time you login to DHE domain a password change is forced. Follow the directions provided choosing a new password which follows the Duke Health System Security Guidelin…
  1. Open your web browser and surf to https://citrix.duke.edu [Opens in a new window] . Your browser should display the  web page. Fill in Username with your NetID, Password with your  DHE domain passw...
  2. The first time you login to DHE domain a password change is forced. Follow the directions provided choosing a new password which follows the Duke Health System Security Guideline noted above.
  3. After a successful log in to Duke University Health System Application Web Interface, the Applications web page displays. One of the application icons should be for SPS. Single click the SPSicon.
  4. Enter your NetID in the Login Name field and your NetID password in the Password field and …

Running Sps

  • SPS using the Citrix secure web gateway is very similar to SPS running on a Windows workstation. The main differences relate to exporting proposals and printing forms. You may verify that exporting and printing from SPS are working correctly on your Macintosh. 1. Open the Proposal Browser from the SPS Main Menu and search for a proposal (or proposals). From the Proposal …
See more on medschool.duke.edu

Printing

  • It is a good idea to verify form generation functions correctly. 1. Highlight any document(s) you like in the Proposal Browser by choosing File | Print... from the menu. A Forms Generation dialog box displays. Choose which form or forms you would like printed and press the Generatebutton. 2. The Adobe files should appear on your Desktop. These files include the forms you generated ab…
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Closing Sps

  1. After quitting the SPS application, you are still connected to Citrix/domain. Press the Logoutbutton on the web page to disconnect from Citrix.
  2. After pressing the Logout button, the Citrix(R) NFuse(TM) Classic Login displays. Once done using SPS, you can choose File | Quitfrom the browser's menu.
  3. Unfortunately, running SPS leaves a little clutter on your desktop. Everytime you run SPS, a la…
  1. After quitting the SPS application, you are still connected to Citrix/domain. Press the Logoutbutton on the web page to disconnect from Citrix.
  2. After pressing the Logout button, the Citrix(R) NFuse(TM) Classic Login displays. Once done using SPS, you can choose File | Quitfrom the browser's menu.
  3. Unfortunately, running SPS leaves a little clutter on your desktop. Everytime you run SPS, a launch.asp icon is left on your desktop. This icon no longer works, and can be moved to Trash.

If You Need Further Help...

  • Please give the support technician your name, telephone number, platform, operating system (e.g. Mac OS 10.4), and a brief description of the problem. A member of the SPS development team will return your call as soon as possible.
See more on medschool.duke.edu

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