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Why can'ti log into my Duke Energy account?
If you're having trouble signing in, please try clearing your browser history and cookies for the site. Click the most appropriate browser icon below to download the most recent version.
Can you add someone to your Duke Energy bill?
The Customer of Record must have their Social Security number or other Personally Identifying Information on file to add an Authorized Person. The Authorized Person will be asked to verify the Customer of Record's Social Security number or other Personally Identifying Information each time they contact Duke Energy.
Can you have two accounts with Duke Energy?
For your convenience, you can have service at two addresses on a single account. Instead of doing a transfer, you just start service at one location for a desired date. Then when you are ready, you can stop service at the old address.
How do I check my Duke Energy balance?
Once you register and/or sign in, go to the account summary or payment page. Click on View Bill for the most recent month. When the bill image appears, it should display your electricity usage in kilowatt hours over the previous 12 months in both chart and numerical form.
What is Duke EnergyWise?
EnergyWise Home is a voluntary option for Duke Energy Progress residential electric customers who have eligible smart thermostats connected to their central air conditioning and electric heating. In extreme temperatures - high or low - electricity demand increases and can cause strain on the grid.
Why does Duke Energy need my Social?
Why does Duke Energy need my social security number and date of birth to start service? We use this information to run a credit check for new customers. All residential customers must establish credit before we connect electrical service.
Does Duke Energy pay for excess solar?
If you have excess energy after offsetting your current monthly bill, you can roll it over to your next billing month. Any excess energy remaining after a year will be paid out to you at the current kilowatt-hour rate, and your net metering balance will reset to zero.
Can you change the name on a Duke Energy account?
Payment can be taken over the phone or transferred to the account under the new name. To confirm your identity, a credit check will be performed, so be sure to lift any credit or security freezes. Next, we will walk you through putting the account in a new name with a new account number.
How much does Duke Energy pay for solar in NC?
Duke Energy offers rebates to North Carolina customers who want to install a solar panel system. For homeowners, the program offers a $0.60/Watt rebate for systems up to 10 kilowatts. The benefit is equivalent to $3,600 for a 6 kilowatt (kW) system.
Does Duke Energy still give free light bulbs?
If you're a Duke Power customer in the following states (North Carolina, Ohio, Indiana, and South Carolina), then you can get a free My Energy kit. Don't forget Duke also gives their customers 15 free CFL lightbulbs too!
Is there an energy app?
Entergy App | Entergy | We Power Life.
How do I find my Duke account number?
You can find your account number in the upper left corner of your monthly bill.
How do I open a Duke Energy account?
Choose your optionStart Service. Need to Start Service at a new location? Click Start Service to set up your new account.Stop Service. Need to Stop Service at your location? Click Stop Service to complete your request.Move Service. Move your service from one location served by Duke Energy to another.
Does Duke Energy still give free light bulbs?
If you're a Duke Power customer in the following states (North Carolina, Ohio, Indiana, and South Carolina), then you can get a free My Energy kit. Don't forget Duke also gives their customers 15 free CFL lightbulbs too!
Can you pay Duke Energy with a credit card?
Duke Energy works with Speedpay® to provide you with the option of using your credit card, debit card or electronic check to make payments. Currently there is no fee for payments made toward residential accounts.
What does Duke Energy provide?
Duke Energy is a leading energy company focused on electric power and gas distribution operations, and other energy services in the Americas – including a growing portfolio of renewable energy assets.
Catalysing Climate Finance for Low-Carbon Agriculture Enterprises
Climate finance could bring critical investment to agricultural settings to improve resilience and drive inclusive low-carbon development. The report gauges the potential contribution to climate adaptation and mitigation of ag-tech value chains to identify finance vehicles and policy reforms needed to scale interventions.
Workstreams
Communities without access to sufficient, reliable energy face reduced economic and human capital development opportunities. We are demonstrating how differences in energy access translate into benefits for households and societies, discovering how households adapt to outages, and how power costs and efficiency programs impact productivity.
About the James E. Rogers Energy Access Project at Duke
The James E. Rogers Energy Access Project at Duke focuses on building knowledge and networks to inform key decision-making related to energy poverty.
What if I forget my password?
If you forget your password, select "Forgot Your user name / password?" in the "Customer Sign In" box. You will be asked to enter your User Name and e-mail address. Then, you will be shown the "secret questions" you entered when you created your User Name.
What if I forget my username?
If you forget your User Name, select "Forget Your user name / password?" in the "Customer Sign In" box. You will be asked to enter your e-mail address. If the e-mail address you enter matches what you entered when you created your User Name, your User Name will be sent automatically to you via e-mail.
How to check Duke Energy smart meter?
To view your daily energy usage data from your new smart meter, just log in to your Duke Energy account. If you already have an account, simply sign in with your username and password. If you do not yet have an online services account, please register for one. The registration process is simple and only takes a few moments. Please have your account number available. You will be able to view your daily energy usage data once your smart meter has been certified. A letter will be sent to you to let you know when your meter has been certified.
Does Duke Energy share personal information?
We do not share any information related to your personal usage. You may elect to personally download your daily and hourly usage information from the Duke Energy website customer portal in an industry standard format for your own use.
Does Duke Energy have cyber security?
As part of our grid improvements, Duke Energy continually assesses and mitigates cyberthreats to ensure that emerging technologies, like smart meters, that we deploy are secure from both intentional and unintentional threats. Our cybersecurity measures follow standards for smart meters as set forth by the National Institute of Standards and Technology (NIST), an extension of the U.S. Department of Commerce. Our digital grid components are protected with layers of cyber and physical security, and through our relationships with manufacturers and security vendors, we continue to test and advance the security capabilities of those components.
Does Duke Energy have a MRM?
Duke Energy Progress customers in North Carolina may enroll in the Manually Read Metering (MRM) option, which allows customers to obtain electric service through a manually read digital meter without the radio installed, so that it does not transmit radio-frequency signals or usage data.
Does Duke Energy use FCC meters?
Duke Energy only uses FCC-compliant meters. The FCC is required by the National Environmental Policy Act of 1969, among other things, to evaluate the effect of emissions from FCC-regulated transmitters on the quality of the human environment.
Do smart meters emit RF?
Yes, but RF emissions from smart meters are significantly lower than limits set by the Federal Communications Commission (FCC). In fact, the emissions produced by other household devices, such as cellphones, baby monitors and microwaves, are considerably higher than the small amount of RF emissions produced by smart meters.
