Remote-access Guide

duke epic remote access

by Dr. Gregory Osinski Jr. Published 3 years ago Updated 2 years ago
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Can I download Duke data from a remote computer?

Duke users who remotely access University servers may only download copies of University data onto University-owned and managed computers. Copies of Duke sensitive or restricted data are not to be stored on computers which are not owned and managed by Duke.

How do I connect to Duke University's Network?

You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software site to download the VPN client for your computer while you are on campus or before you travel.

What do I need to know about working remotely at Duke?

Please visit dhts.duke.edu for further information. What you need to know: Navigating the installation and setup for a VPN can be tricky for first-time users, so if possible, download the appropriate software and do some dry runs before you start working remotely. What it does: WebEx is one of the remote conference tools used by Duke.

How do I remotely access my CDSs device at Duke University?

Below are some resources for downloading, installing and connecting to the VPN Client to remote access your CDSS device at Duke University. In order to remotely connect to your CDSS supported device at home, you will need to download and install the VPN client.

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What is Maestro care?

Maestro Care (Epic) is the unified electronic medical record and clinical care application for Duke Health.

How do you get the Duke Haiku on Iphone?

On January 4th go to the DH App Store and tap Install for Haiku....In order to continuing using Haiku and Canto, you must have Duke Health MDM and Tunnel App on your device.If you are not currently enrolled in MDM, enroll now.If you are enrolled in MDM & you have Tunnel, follow the steps below.More items...•

Does Duke use Epic?

Duke chose Epic Systems as its vendor, the same company installing electronic medical records systems at the other major hospitals in the Triangle as well.

How do I access epic haiku?

Instructions to setup Epic Haiku or Epic CantoTap Haiku or Canto to download the App.Accept the License Agreement.Tap the link to configure Haiku or Canto. Use Safari for iOS. Use Chrome for android.Sign in using your Epic credentials.

How do I download Epic Haiku on my iPhone?

On your device, go to the App Store. 2. Search for “Epic Haiku.” 3. Download the free Epic Haiku app.

What EMR system does Duke use?

Epic SystemsDuke confirmed with Epic Systems, the company behind the EHR technology, that the implementation represented one of the largest single-day go-live events in the vendor's history.

How do I get my Duke ID on my phone?

Mobile DukeCardInstall Multi-factor Authentication (MFA)Submit your DukeCard Photo as soon as possible.Install Transact eAccounts for your Mobile DukeCard.Set your DukeCard PIN.

How do I download a HAIKU on my iPad?

Haiku for iPhone, iPod Touch, or AndroidStart with your mobile device - set-up can only be completed using your mobile device.From your device, go to the Apple App Store or Google Play Store and download the application for Haiku.After the application download is complete, close Haiku.More items...

What is HAIKU app?

HAIKU is a handheld application designed by Epic Systems Corporation for use with the Apple iPhone®, iPod touch®, or iPad and Android smartphones. Android tablets are not supported. HAIKU provides convenient access to the Epic Electronic Medical Record using these devices.

How do I create a HAIKU app?

Open the Google Play Store.Type “Epic Haiku” in the search window located at the top of your screen, tap the magnifying.Install Epic Haiku app.From your MOBILE DEVICE'S web browser (e.g. Safari, Chrome), log into citrix.uhnj.org using.Launch the Haiku app and make sure 'PRD' is visible.More items...

OIT-CDSS Remotely accessing Duke Computers

Below are some resources for downloading, installing and connecting to the VPN Client to remote access your CDSS device at Duke University.

Remote Accessing your Duke Device from Home

On the Remote Desktop Connection app under Computer enter your CDSS-#.win.duke.edu and click Connect

Connect using the Windows App store Remote Desktop app

If you are running a version of windows that does not have a built-in remote desktop connection app. You can download the Windows store app HERE (link is external) .

Connect from a Mac (OSX)

If you need assistance, please contact the OIT Service Desk at 919.684.2200

How it works

You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software (link is external) site to download the VPN client for your computer while you are on campus or before you travel.

Library Services

Most library resources are available from off-campus through the EZProxy service—no VPN connection is necessary. For more information, including how to get help, visit the Duke University Libraries Off-Campus Access to E-Resources (link is external) page.

The Way We Now Work

The workplace has changed, and remote working arrangements have become a permanent feature for many departments and staff at Duke. Learn how to make these arrangements work for you.

Remotely Possible: Work Arrangements for a Post-Pandemic Future

During the COVID-19 pandemic, thousands of staff were forced to work remotely to reduce the spread of the virus. After a year of working remotely, many found the arrangement to be a more flexible, productive and efficient option going forward.

Technology

Keeping connected to Duke’s network, systems and applications is critical to working remotely. Find information, resources, FAQs, and how-to videos for using a wide range of technology tools to enhance your productivity and connection among colleagues.

Keys to Success

Just because you have been working remotely since the beginning of the pandemic, doesn't mean you are set up for success long term. It's worth taking a step back to make sure you are considering the best ways to make a remote working arrangement work for you and your department.

Forms & Resources

If you're ready to formalize a remote working arrangement, start by reviewing the necessary templates, forms, and checklists. You can also find access to helpful videos for staff and managers to make remote working arrangements work better for you and the department.

Duke Remote Work Chronicles: Puppies on Campus Offer Shared Team Experience

How do we maintain solid workplace connections in a hybrid work environment?

What access methods are used to access Duke?

On Duke networks (wired or wireless), only secure and encrypted access methods (such as RDP or SSH) should be used to access Duke resources with sensitive or restricted data. Unencrypted access methods should only be used to access public Duke data.

Can Duke University users access University servers?

Duke users who remotely access University servers may only download copies of University data onto University-owned and managed computers. Copies of Duke sensitive or restricted data are not to be stored on computers which are not owned and managed by Duke.

Requirements

DHE Active Directory account with rights to Citrix (see guide at the bottom of this page)

Overview

Both a DHE domain account and the Sponsored Projects System (SPS) application account are required to access SPS using Citrix. The password for your DHE domain account should be at least six characters; one or more characters should be numbers, and contain no personal information. See Duke Health System Security Guidelines for details.

Opening SPS

Open your web browser and surf to https://citrix.duke.edu [Opens in a new window] . Your browser should display the web page. Fill in Username with your NetID, Password with your DHE domain password, and Domain with DHE and press the Log in button.

Running SPS

SPS using the Citrix secure web gateway is very similar to SPS running on a Windows workstation. The main differences relate to exporting proposals and printing forms. You may verify that exporting and printing from SPS are working correctly on your Macintosh.

Closing SPS

After quitting the SPS application, you are still connected to Citrix/domain. Press the Logout button on the web page to disconnect from Citrix.

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