Remote-access Guide

duke raleigh hospital remote access

by Nicola Spinka Published 2 years ago Updated 1 year ago
image

Does Duke Raleigh have an emergency department?

*Duke HomeCare and Hospice and mental health providers do not participate with the plan. The Duke Raleigh emergency department is located just off of Highway 440 in Raleigh. Our staff provides immediate care to more than 50,000 sick or injured people each year from Wake County and surrounding areas.

Is there free parking at Duke Raleigh Hospital?

Free interpreter services can be provided for patients who prefer to communicate in a language other than English. Free parking is available in parking deck two (P2) is just to the left the Duke Raleigh Hospital emergency entrance. Plan your trip to Duke Raleigh Hospital: Emergency Room through GoRaleigh bus routes 2 and 24L .

What are the hours of operation for Duke emergency medicine?

Our team of registered nurses, board-certified emergency medicine doctors, emergency medicine nurse practitioners, physician assistants, and technicians are trained to provide all aspects of emergency care 24 hours a day, 7 days a week. We are located in the Duke Raleigh Hospital North Pavilion. Open 24 hours a day, 7 days a week.

image

Does Duke hospital have WIFI?

Free wireless internet access is available throughout Duke University Hospital through the wireless network called 'guest' (all lower case). This is a non-secure computer network that is separate from the hospital's secure internal network.

What is Maestro care?

Maestro Care (Epic) is the unified electronic medical record and clinical care application for Duke Health.

Does Duke MyChart have an app?

The Duke MyChart secure website and app also makes it easy for you to schedule appointments, participate in video visits, pay your bills, and send a message to your doctor's office when you have non-urgent medical needs.

Is Duke University Hospital a Level 1 trauma center?

The Duke Division of Trauma, Acute, and Critical Care Surgery provides exceptional surgical care for adult and pediatric patients in a Level 1 Trauma Center.

Does Duke use Epic?

Duke chose Epic Systems as its vendor, the same company installing electronic medical records systems at the other major hospitals in the Triangle as well.

How does Maestro health work?

We work with employers and their trusted advisors to administer self-funded health plans. By blending administrative services, clinical care management and cost management, we help employers optimize their benefit plans to drive better outcomes at a lower cost.

How do I activate my Duke MyChart?

If you are an established patient at Duke Health, you can sign up at any time without an activation code by navigating to the Duke MyChart Home page at www.DukeMyChart.org and clicking the “Sign Up Now” button.

What is MyChart?

MyChart is an online portal connecting you with health management tools and your medical records whenever you need them. That means you have secure, easy access to lab and test results, can set up appointments online and much more.

How do I cancel my Duke MyChart appointment?

Cancellation Policy If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through Duke MyChart. Or, you can call your doctor's office or 919-516-9086.

What is the highest trauma level?

Level 1Level 1 is the highest or most comprehensive care center for trauma, capable of providing total care for every aspect of injury – from prevention through rehabilitation.

What is Duke hospital known for?

Duke University Hospital is nationally ranked in 13 adult specialties: Cancer; Cardiology and Heart Surgery; Diabetes and Endocrine; Ears, Nose and Throat; Gastroenterology and GI Surgery; Gynecology; Neurology and Neurosurgery; Ophthalmology; Orthopedics; Pulmonology; Psychiatry; Rheumatology and Urology.

Who is the owner of Duke hospital?

Duke Raleigh Hospital (DRaH) has been a member of the Duke University Health System family since 1998.

How do I link my two MyChart accounts?

0:181:43MyChart: Linking Your Accounts (For Desktop) - YouTubeYouTubeStart of suggested clipEnd of suggested clipAfter you select. And answer a verification. Question the accounts are linked. From your health feedMoreAfter you select. And answer a verification. Question the accounts are linked. From your health feed and from the shortcuts. All of your mychart. Information can appear together from any linked.

How do I view my radiology images on MyChart?

How can I get imaging results, like X-rays or ultrasounds? Often, your imaging results will be uploaded to MyChart so you can access them online. Log in to MyChart, then navigate to “Test Results” under the “Health” tab.

How do I remove my credit card from MyChart?

Hover your mouse over the saved payment information and the Delete button will appear. Click Delete to remove all your saved payment information.

The Way We Now Work

The workplace has changed, and remote working arrangements have become a permanent feature for many departments and staff at Duke. Learn how to make these arrangements work for you.

Remotely Possible: Work Arrangements for a Post-Pandemic Future

During the COVID-19 pandemic, thousands of staff were forced to work remotely to reduce the spread of the virus. After a year of working remotely, many found the arrangement to be a more flexible, productive and efficient option going forward.

Technology

Keeping connected to Duke’s network, systems and applications is critical to working remotely. Find information, resources, FAQs, and how-to videos for using a wide range of technology tools to enhance your productivity and connection among colleagues.

Keys to Success

Just because you have been working remotely since the beginning of the pandemic, doesn't mean you are set up for success long term. It's worth taking a step back to make sure you are considering the best ways to make a remote working arrangement work for you and your department.

Forms & Resources

If you're ready to formalize a remote working arrangement, start by reviewing the necessary templates, forms, and checklists. You can also find access to helpful videos for staff and managers to make remote working arrangements work better for you and the department.

Duke Remote Work Chronicles: Puppies on Campus Offer Shared Team Experience

How do we maintain solid workplace connections in a hybrid work environment?

Where is Duke Raleigh Emergency Department?

The Duke Raleigh emergency department is located just off of Highway 440 in Raleigh.

Where is the parking deck 2 at Duke Raleigh?

Free parking is available in parking deck two (P2) is just to the left the Duke Raleigh Hospital emergency entrance.

What is a hospital based clinic?

Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan.

What is the wait time in an emergency department?

Wait times are a concern in any emergency department. How quickly one is seen is dependent on many factors. During peak emergency times, an emergency department provider is stationed at the emergency room registration area to perform a medical screening exam and initiate care upon patients’ arrival.

Is the Joint Commission a stroke center?

As a Joint Commission-certified Primary Stroke Center, we are trained in the latest procedures and technology, and offer the highest level of specialized stroke care from the second you arrive in the emergency room .

Does Duke Health have insurance?

Duke Health contracts with most major health insurance carriers and transplant networks. Please call your insurance company to confirm your access to health care services at Duke Health locations and what (if any) co-payments, co-insurances and deductibles will be your responsibility. Duke Raleigh Hospital provides medical screening exams and stabilizing treatment for patients with emergency medical conditions regardless of ability to pay.

How it works

You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software (link is external) site to download the VPN client for your computer while you are on campus or before you travel.

Library Services

Most library resources are available from off-campus through the EZProxy service—no VPN connection is necessary. For more information, including how to get help, visit the Duke University Libraries Off-Campus Access to E-Resources (link is external) page.

Have questions about the COVID-19 vaccine?

Have further questions?? Call 785-1736 or page 206-9017 to chat with an Infectious Diseases Pharmacist!

DUHS COVID-19 Tracking Dashboard

Visit the DUHS COVID-19 Dashboard to stay informed on COVID-19 metrics including current inpatient census, positive testing rate, and overall DUHS COVID-19 trends.

Treatment guidance for the Emergency Department

The Duke Antimicrobial Stewardship & Evaluation Team has collected several frequently used clinical references on a single page to serve as a helpful resource.

Is Your Patient Penicillin Allergic?

Did you know that a patient with a reported pencillin allergy has been correlated to higher costs, increased risk of antibiotic resistance, and worse patient outcomes?

Shorter is Better!

What is the BEST duration to effectively treat and minimize unintended consequences of antibiotics??

Have questions about the COVID-19 vaccine?

Have further questions?? Call 785-1736 or page 206-9017 to chat with an Infectious Diseases Pharmacist!

The DICON Remote Surveillance Program includes

Comprehensive surveillance activities for HAIs and epidemiologically significant micro-organisms using protocols recommended by the National Healthcare Safety Network (NHSN).

Tiered Proposal

The DICON Remote Surveillance Program can be tailored to the needs of the local infection prevention department needs. Options can include different levels of effort. Examples are:

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9