How do I connect to Duke Med VPN?
Or you can visit https://portal.duke.edu to automatically install the appropriate version of VPN software onto your computer. Once installed, find the Cisco folder with Anyconnect VPN (under program files for Windows or in your applications folder for Mac). Click on the icon to start a connection.
Does Duke My chart have an App?
The Duke MyChart app is available in your Android or Apple store. MyChart allows you to: View your lab and test results (pathology).
What is Duke MyChart?
Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records.
What is Maestro care?
Maestro Care (Epic) is the unified electronic medical record and clinical care application for Duke Health.
How do I get my activation code for Duke MyChart?
To receive a new activation code or speak to a person who can assist, you can call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday.
Is Duke on Epic?
Duke confirmed with Epic Systems, the company behind the EHR technology, that the implementation represented one of the largest single-day go-live events in the vendor's history.
How do I get my medical records from Duke MyChart?
You can either:Submit requests through Duke MyChart.Download the HIM/ROI Authorization Form using the form links below. Once you have completed the form, choose one of the following options to send it to us: Email it to ROI-Requestor3@dm.duke.edu. Fax it to: 919-620-5165. Mail it to: Health Information Management.
How do I add someone to MyChart?
Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service or select Share My Record from the Health menu. From there you can select “Friends and family access” and modify or add new access to your health record.
How do I cancel my Duke MyChart appointment?
Cancellation Policy If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through Duke MyChart. Or, you can call your doctor's office or 919-516-9086.
How does Maestro health work?
We work with employers and their trusted advisors to administer self-funded health plans. By blending administrative services, clinical care management and cost management, we help employers optimize their benefit plans to drive better outcomes at a lower cost.
How do I get my medical records from Duke MyChart?
You can either:Submit requests through Duke MyChart.Download the HIM/ROI Authorization Form using the form links below. Once you have completed the form, choose one of the following options to send it to us: Email it to ROI-Requestor3@dm.duke.edu. Fax it to: 919-620-5165. Mail it to: Health Information Management.
How do I link my two MyChart accounts?
0:181:43MyChart: Linking Your Accounts (For Desktop) - YouTubeYouTubeStart of suggested clipEnd of suggested clipAfter you select. And answer a verification. Question the accounts are linked. From your health feedMoreAfter you select. And answer a verification. Question the accounts are linked. From your health feed and from the shortcuts. All of your mychart. Information can appear together from any linked.
How do I add someone to MyChart?
Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service or select Share My Record from the Health menu. From there you can select “Friends and family access” and modify or add new access to your health record.
How do I cancel my Duke MyChart appointment?
Cancellation Policy If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through Duke MyChart. Or, you can call your doctor's office or 919-516-9086.
OIT-CDSS Remotely accessing Duke Computers
Below are some resources for downloading, installing and connecting to the VPN Client to remote access your CDSS device at Duke University.
Remote Accessing your Duke Device from Home
On the Remote Desktop Connection app under Computer enter your CDSS-#.win.duke.edu and click Connect
Connect using the Windows App store Remote Desktop app
If you are running a version of windows that does not have a built-in remote desktop connection app. You can download the Windows store app HERE (link is external) .
Connect from a Mac (OSX)
If you need assistance, please contact the OIT Service Desk at 919.684.2200
The Way We Now Work
The workplace has changed, and remote working arrangements have become a permanent feature for many departments and staff at Duke. Learn how to make these arrangements work for you.
Remotely Possible: Work Arrangements for a Post-Pandemic Future
During the COVID-19 pandemic, thousands of staff were forced to work remotely to reduce the spread of the virus. After a year of working remotely, many found the arrangement to be a more flexible, productive and efficient option going forward.
Technology
Keeping connected to Duke’s network, systems and applications is critical to working remotely. Find information, resources, FAQs, and how-to videos for using a wide range of technology tools to enhance your productivity and connection among colleagues.
Keys to Success
Just because you have been working remotely since the beginning of the pandemic, doesn't mean you are set up for success long term. It's worth taking a step back to make sure you are considering the best ways to make a remote working arrangement work for you and your department.
Forms & Resources
If you're ready to formalize a remote working arrangement, start by reviewing the necessary templates, forms, and checklists. You can also find access to helpful videos for staff and managers to make remote working arrangements work better for you and the department.
Duke Remote Work Chronicles: Puppies on Campus Offer Shared Team Experience
How do we maintain solid workplace connections in a hybrid work environment?
Roundcube - for e-mail
Roundcube is a web-based IMAP mail client that allows you to access your e-mail securely with a web browser. To use this program please go to the following link: https://webmail.cs.duke.edu/
Remote access
In order to access our resources, you can use an ssh client to access the machine login.cs.duke.edu or any of the other machines in the department.
How it works
You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software (link is external) site to download the VPN client for your computer while you are on campus or before you travel.
Library Services
Most library resources are available from off-campus through the EZProxy service—no VPN connection is necessary. For more information, including how to get help, visit the Duke University Libraries Off-Campus Access to E-Resources (link is external) page.
What does a VPN do for Duke University?
What it does: If off-campus, using a VPN allows you to connect securely to Duke’s private network, giving you access to important files and folders. How you can get it: To use VPN, Duke University employees need to download Cisco AnyConnect, information about which can be found here. Duke University Health System employees can access systems ...
Does Duke University have free collaboration tools?
To help keep colleagues working together effectively when separated by distance, Duke provides an array of free collaboration tools and has put together new guides for working remotely for staff, faculty and students.
Does Duke Office 365 have Microsoft Teams?
How you can get it: Any employee with Duke Office 365 mail and calendar functions has access to Microsoft Teams. Here’s how to get started .
Can Duke Health use Citrix?
Duke Health employees can request VPN access by visiting the Duke Health IT portal – dhts.duke.edu . Duke Health employees can also access many systems and applications using Citrix without using VPN. Please visit dhts.duke.edu for further information.
How to use Win.duke.edu as a remote desktop?
1) Open Remote Desktop Connection. 2) In the Remote Desktop Connection client, enter the Computer name as <yourcomputername>.win.duke.edu . Make sure to use the fully qualified domain name. 3) Click on Show Options and choose the Advanced Tab and Click on the Settings button. 4) Choose the Use these RD Gateway server settings radio button.
What happens after second authentication?
After the second authentication, you will be presented with a remote desktop connection. If the endpoint is configured to use duo for remote desktop, then it will prompt you for a duo response before finishing the logon. Otherwise it will load the desktop.
Patient Care
Safety Reporting System - for reporting incidents, concerns, pt safety issues
Clinical Research
Duke IRB - Institutional Review Board (iRIS) - IRB Policies and Regulations
Alumni Services
Alumni Association - online directory, MD locator, register for events, class notes
Duke Shopping
Duke University Stores - Duke bookstore, medical bookstore, computer store, Gothic Bookshop, and more!
