Remote-access Guide

duke remote access epic

by Jude Funk Published 2 years ago Updated 1 year ago
image

How do I remotely access my CDSs device at Duke University?

Below are some resources for downloading, installing and connecting to the VPN Client to remote access your CDSS device at Duke University. In order to remotely connect to your CDSS supported device at home, you will need to download and install the VPN client.

What do I need to know about working remotely at Duke?

Please visit dhts.duke.edu for further information. What you need to know: Navigating the installation and setup for a VPN can be tricky for first-time users, so if possible, download the appropriate software and do some dry runs before you start working remotely. What it does: WebEx is one of the remote conference tools used by Duke.

How do I access SPS from the Duke University Health System website?

SPS is accessible from the Duke University Health System Citrix website. In order to run SPS from this website, you must have a DHE (Duke Health Enterprise) Active Directory account with rights to access Research Application Development Group applications from the Citrix web portal. You must have a DHE Active Directory Account.

How do I connect to Duke University's Network?

You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software site to download the VPN client for your computer while you are on campus or before you travel.

image

What emr does Duke use?

Epic SystemsDuke confirmed with Epic Systems, the company behind the EHR technology, that the implementation represented one of the largest single-day go-live events in the vendor's history.

How do you get the Duke Haiku on Iphone?

On January 4th go to the DH App Store and tap Install for Haiku....In order to continuing using Haiku and Canto, you must have Duke Health MDM and Tunnel App on your device.If you are not currently enrolled in MDM, enroll now.If you are enrolled in MDM & you have Tunnel, follow the steps below.More items...•

What is Duke VPN?

A virtual private network (VPN) allows you to create a secure connection from your computer to Duke over a public network while working remotely.

What is Maestro care?

Maestro Care (Epic) is the unified electronic medical record and clinical care application for Duke Health.

How do I get an epic haiku on my phone?

Downloading Haiku for Android Open up the Google Play Store and search for “Epic Haiku”. You should find something like this: Press the “Install” button. Wait for it to download.

How do I use Epic Haiku on my phone?

Instructions to setup Epic Haiku or Epic CantoTap Haiku or Canto to download the App.Accept the License Agreement.Tap the link to configure Haiku or Canto. Use Safari for iOS. Use Chrome for android.Sign in using your Epic credentials.

How do I use Duke VPN?

1) Upon successful installation, please open Cisco AnyConnect Secure Mobility Client from the Start Menu. 2) Once opened, it will say "Ready to connect." If the address/server field is blank, enter portal.duke.edu (or vpn.duke.edu). If it is prefilled, please do not modify. Click Connect.

How does Maestro health work?

We work with employers and their trusted advisors to administer self-funded health plans. By blending administrative services, clinical care management and cost management, we help employers optimize their benefit plans to drive better outcomes at a lower cost.

How do I update my Epic Haiku on my iPhone?

Swipe upward on Haiku Deck....How to: Check for Updates to iOS and Haiku DeckGo to the Settings app (the icon is a silver box with gears in it).Choose 'General. 'Choose 'Software Update. 'If there are updates available, the next screen will let you know.

How do I get Haiku notifications?

When launching the Haiku app, select the notifications activity from the Haiku toolbar at the bottom of the screen.

How do I download a Haiku on my iPad?

From your device, go to the Apple App Store or Google Play Store and download the application for Haiku. After the application download is complete, close Haiku.

How do you take a Haiku picture?

Tap the Haiku application on device and sign-in using your Epic User ID and Password. Search for the patient record. You can use the patient's name (three last, three first) or their MRN. Tap the image / camera Icon to capture the patient's image.

OIT-CDSS Remotely accessing Duke Computers

Below are some resources for downloading, installing and connecting to the VPN Client to remote access your CDSS device at Duke University.

Remote Accessing your Duke Device from Home

On the Remote Desktop Connection app under Computer enter your CDSS-#.win.duke.edu and click Connect

Connect using the Windows App store Remote Desktop app

If you are running a version of windows that does not have a built-in remote desktop connection app. You can download the Windows store app HERE (link is external) .

Connect from a Mac (OSX)

If you need assistance, please contact the OIT Service Desk at 919.684.2200

The Way We Now Work

The workplace has changed, and remote working arrangements have become a permanent feature for many departments and staff at Duke. Learn how to make these arrangements work for you.

Remotely Possible: Work Arrangements for a Post-Pandemic Future

During the COVID-19 pandemic, thousands of staff were forced to work remotely to reduce the spread of the virus. After a year of working remotely, many found the arrangement to be a more flexible, productive and efficient option going forward.

Technology

Keeping connected to Duke’s network, systems and applications is critical to working remotely. Find information, resources, FAQs, and how-to videos for using a wide range of technology tools to enhance your productivity and connection among colleagues.

Keys to Success

Just because you have been working remotely since the beginning of the pandemic, doesn't mean you are set up for success long term. It's worth taking a step back to make sure you are considering the best ways to make a remote working arrangement work for you and your department.

Forms & Resources

If you're ready to formalize a remote working arrangement, start by reviewing the necessary templates, forms, and checklists. You can also find access to helpful videos for staff and managers to make remote working arrangements work better for you and the department.

Duke Remote Work Chronicles: Puppies on Campus Offer Shared Team Experience

How do we maintain solid workplace connections in a hybrid work environment?

How it works

You can connect to Duke's network by installing the Cisco AnyConnect VPN software program onto your computer. Visit the OIT Software (link is external) site to download the VPN client for your computer while you are on campus or before you travel.

Library Services

Most library resources are available from off-campus through the EZProxy service—no VPN connection is necessary. For more information, including how to get help, visit the Duke University Libraries Off-Campus Access to E-Resources (link is external) page.

What does a VPN do for Duke University?

What it does: If off-campus, using a VPN allows you to connect securely to Duke’s private network, giving you access to important files and folders. How you can get it: To use VPN, Duke University employees need to download Cisco AnyConnect, information about which can be found here. Duke University Health System employees can access systems ...

Does Duke University have free collaboration tools?

To help keep colleagues working together effectively when separated by distance, Duke provides an array of free collaboration tools and has put together new guides for working remotely for staff, faculty and students.

Does Duke Office 365 have Microsoft Teams?

How you can get it: Any employee with Duke Office 365 mail and calendar functions has access to Microsoft Teams. Here’s how to get started .

Can Duke Health use Citrix?

Duke Health employees can request VPN access by visiting the Duke Health IT portal – dhts.duke.edu . Duke Health employees can also access many systems and applications using Citrix without using VPN. Please visit dhts.duke.edu for further information.

Patient Care

Safety Reporting System - for reporting incidents, concerns, pt safety issues

Clinical Research

Duke IRB - Institutional Review Board (iRIS) - IRB Policies and Regulations

Alumni Services

Alumni Association - online directory, MD locator, register for events, class notes

Duke Shopping

Duke University Stores - Duke bookstore, medical bookstore, computer store, Gothic Bookshop, and more!

Requirements

DHE Active Directory account with rights to Citrix (see guide at the bottom of this page)

Overview

Both a DHE domain account and the Sponsored Projects System (SPS) application account are required to access SPS using Citrix. The password for your DHE domain account should be at least six characters; one or more characters should be numbers, and contain no personal information. See Duke Health System Security Guidelines for details.

Opening SPS

Open your web browser and surf to https://citrix.duke.edu [Opens in a new window] . Your browser should display the web page. Fill in Username with your NetID, Password with your DHE domain password, and Domain with DHE and press the Log in button.

Running SPS

SPS using the Citrix secure web gateway is very similar to SPS running on a Windows workstation. The main differences relate to exporting proposals and printing forms. You may verify that exporting and printing from SPS are working correctly on your Macintosh.

Closing SPS

After quitting the SPS application, you are still connected to Citrix/domain. Press the Logout button on the web page to disconnect from Citrix.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9