How do I request remote access to CAG or rescue?
Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How do I request remote access to the self-service portal?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.
How can I get remote access to my partners system?
If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink. Request an access via SecureLink.
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
What is CAG 2FA?
CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
How to stay productive while teleworking?
Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive
Is PIV card reader site specific?
Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.
Does RESCUE GFE support Windows 10?
This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.
Lifespan Apps Anywhere
Access LifeChart, shared drives, the Lifespan Intranet, and other applications.
Get Help
To report an incident or request additional help please contact the Lifespan IS Service Desk at 401-444-6381.
Account & Password Management
Forgot Your Password SSPR (Reset your password when you don't remember it.)
What is a read additional system-wide change?
Read Additional system-wide changes made to broaden timely access to these resources (Login with Partners username and password required.)
What is SecureLink?
SecureLink. If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink.
