Remote-access Guide

ecobee remote access

by Warren Reichel Published 3 years ago Updated 2 years ago
image

To get full remote access to your ecobee using the mobile app or web portal, you'll have to register your ecobee first. Here's how you can register. Then, log into the app using your ecobee user ID (the email address you used to register your thermostat) and password.

To be able to control the ecobee smart thermostat remotely from your phone or tablet, you have to install the ecobee app onto your mobile device and register the thermostat for remote access. The app can also guide you through the installation process if you choose to do it yourself.

Full Answer

What is an ecobee3 remote sensor thermostat?

Ordinary thermostats only read the temperature in one room, but are supposed to deliver comfort in all rooms. Ecobee3 remote sensors deliver the right temperature in the rooms that matter most. Now homekit enabled. Ecobee3 sensors know which rooms are occupied to deliver the right temperature in the right places.

What is the ecobee app and do I need It?

The ecobee app is a convenient way for you to access your ecobee devices from anywhere at any time. To take advantage of this amazing feature, you will need to download the ecobee app to your mobile device and register your thermostat to an ecobee account. How do I download the ecobee app?

Can I connect my ecobee SmartSensor to Alexa or HomeKit?

Since HomeKit (Siri) and Alexa require a stable Wi-Fi connection (as do all other apps such as IFTTT, Wink, SmartThings), you will not be able to utilize any of these features. To pair an ecobee SmartSensor to a thermostat, you will need to have the thermostat and your ecobee app on the same Wi-Fi connection.

How do I delete a home on the ecobee app?

You can easily delete a home on the ecobee app by going to Manage Homes, select the home you would like to delete and tap on Delete home. If the home you are deleting still has devices under it, the app will ask you to move these devices to an existing home.

See more

image

Does ecobee work remotely?

ecobee3 comes with one free remote sensor and can support up to 32. The sensors measure temperature and occupancy allowing the thermostat to balance the temperature in your customers house so that it is comfortable in the rooms they are actually in and not just the hallway.

Can you listen through an Ecobee thermostat?

The ecobee Smart Thermostat Premium, SmartCamera, SmartThermostat with voice control and ecobee4 support Amazon Music, TuneIn, and iHeartRadio. You can ask Alexa to play music, podcasts, audiobooks, and more on ecobee devices with built-in Alexa.

How do I control my Ecobee thermostat with my phone?

0:031:27How To Use The Ecobee Mobile App With Your Smart Thermostat (1 of 13)YouTubeStart of suggested clipEnd of suggested clipIt loads your data and as you can see the two items your thermostat and your phone look exactly theMoreIt loads your data and as you can see the two items your thermostat and your phone look exactly the same. Now there is one slight difference between the phone app and the thermostat.

What is ecobee access control?

Access Control uses a 4-digit security code to prevent people, such as guests and children, from making changes to your thermostat settings. When Access Control is enabled, the security code will be required to access and change the following settings: Temperature and Quick Changes. Schedule. Vacation.

Is there a camera in ecobee thermostat?

Ecobee doesn't currently have a camera in its lineup, but adding one could help it keep pace with Nest. According to Zatz, the camera could be used as a presence sensor for the company's smart thermostat and could even include temperature and humidity sensors to provide the thermostat more accurate readings.

Does Ecobee thermostat have a microphone?

Tap the microphone in the bottom right of your thermostat.

What app works with ecobee?

You can control your ecobee devices from your iOS and Android devices with the ecobee app.

Is there an app for ecobee thermostat?

Android Apps by ecobee inc. on Google Play.

How do I connect my iPhone to my ecobee thermostat?

ecobee app (iOS 11+) Open the ecobee app on your iPhone. Tap the Account icon in the bottom right corner. Select HomeKit under Integrations in the Menu. Tap + on the top-right corner. Choose Add Thermostat from the drop-down menu. Select the home you'd wish to add your ecobee to, then tap Next.More items...

Can a smart thermostat be hacked?

As part of the Internet of Things, smart thermostats are also subject to hacking and privacy concerns. You may think there is less of a safety concern than with smart locks or other security-related smart devices, as there is less incentive for hackers to target these devices.

How do I turn off ecobee access control?

Login to ecobee.com. Click on SETTINGS > ACCESS CONTROL. Click "Disable"

How do I find my ecobee access code?

This code is obtained by doing the following on your ecobee thermostat's screen: 1. Tap the three horizontal bars on the bottom left corner of the ecobee screen to open the Main Menu. After completing these steps, the code will then be displayed on the thermostat's screen.

How does ecobee geofencing work?

Geofencing actions place your ecobee in a Hold status based on one of your existing Comfort Settings, or if "Resume Schedule" is chosen, the geofence action will cancel any existing Holds.

Can you play music on ecobee?

Ecobee's sensors have also been redesigned. And with the new addition of Bluetooth support, users will be able to stream music services including Spotify, Pandora, and Amazon Music from the thermostat to a discrete Bluetooth speaker.

How does ecobee ECO+ work?

It works by automatically adjusting the temperature for energy savings when it detects you've left, and quickly restoring your comfort settings when you come back.

How does an ecobee thermostat work?

An Ecobee Smart Thermostat is a device that uses smart sensors and third-party, digital integrations to control the climate conditions in your home. They are said to increase energy efficiency and give you the ability to control your home's temperature from virtually anywhere using your smartphone.

What does an ecobee sensor do?

The sensor notices that your door or window is open. Learn more about ecobee's SmartSensors for doors & windows.

How long does it take for Ecobee to turn off AC?

This summer, get comfortable without wasting energy. If a window or door is left open for 5 minutes ecobee will automatically turn off your AC and notify you, helping reduce your energy bill and help the environment.

What color is Ecobee Haven?

The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background.

What is the green background on a smart thermostat?

A SmartThermostat, SmartSensor, and Contact Sensor appear on a forest green background. Below them, the words ‘Get Smart Thermostat with whole home sensors and 2 free months of Haven.’ are written in light blue. At the bottom of the screen is ‘ecobee’.

How does the mother appear in the Ecobee?

The mother appears in a separate frame to the right as she looks down at her phone. A notification text appears in a drawn bubble emerging from her phone. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house.

Does Ecobee Haven work after the entryway is closed?

You get a notification via ecobee Haven and the system starts again after the entryway is closed. Learn more about Haven.

Why is my Ecobee not connecting to my home network?

If your ecobee is connected to your home network but is unable to connect to ecobee servers, the issue may be caused by security settings on your router. To check if your ecobee is connected to ecobee servers, go to MAIN MENU > ABOUT > WI-FI > CONNECTED TO ECOBEE.COM.

What is Ecobee committed to?

ecobee is committed to protecting our customer’s privacy.

How do I find the network information on my ecobee?

Knowing your thermostat's network information is useful in identifying Wi-Fi issues and when troubleshooting with our technical support team.

How to check if my Ecobee thermostat is connected to Wi-Fi?

You can check the status of your connection on your thermostat's screen by going into the MAIN MENU > ABOUT > WI-FI. You’ll want to make sure your ecobee is connected to your router, as well as connected to the ecobee.com servers.

How to connect a thermostat to Wi-Fi?

1. On the thermostat, tap on the MAIN MENU > SETTINGS > WIFI to open the Wi-Fi configuration screen. 2. On this screen, make sure Wi-Fi Radio is Enabled and tap on Network.

Why use SSL for Ecobee?

ecobee products and services use an SSL connection to ensure the highest level of security. The SSL protocol is commonly utilized by banks, government agencies, and e-commerce sites to ensure privacy and the protection of personal information.

Does Ecobee have weather data?

Your thermostat will not have access to any weather data. If your home has a heat pump system, the ecobee relies on weather data to determine if it's safe to run your compressor.

What do I need to control Ecobee?

To control a HomeKit-enabled ecobee device with Siri or the Apple Home app when you're away from home, you'll need a HomePod, Apple TV 4k or Apple TV (4th generation or later) which acts as a home hub.

How to check if my Ecobee thermostat has Wi-Fi?

To check the status of your ecobee’s Wi-Fi connection, go to MAIN MENU > ABOUT > WI-FI on your thermostat.

How can I create custom Scenes in HomeKit?

1) In the ecobee mobile app, select the My Account icon in the bottom right corner.

What are HomeKit Scenes and Automations?

HomeKit scenes are a way to adjust your thermostat and other HomeKit accessories using a voice command. For example, telling Siri “ I’m leaving ” will set your thermostat to your Away Comfort setting.

How long does it take for an Ecobee thermostat to get the keys?

ecobee device should get the Apple TV keys within five minutes (applicable only to ecobee thermostats).

What is automation in thermostat?

Automations are the ways that your smart device control itself. For example, switching to your Away Comfort setting once you leave your location or geofence. Automations allow your thermostat to be even smarter as they are able to trigger actions without a voice command. Basically, they allow you to control your home in a way where you don't even have to think about doing anything!

How to disconnect homekit from thermostat?

On the thermostat, go to MAIN MENU > SETTINGS > RESET > DISCONNECT FROM HOMEKIT.

Special offers and product promotions

Create your FREE Amazon Business account to save up to 10% with Business-only prices and free shipping. Register today

Have a question?

There was a problem completing your request. Please try your search again later.

Product Description

Ordinary thermostats only read the temperature in one room, but are supposed to deliver comfort in all rooms. Ecobee3 remote sensors deliver the right temperature in the rooms that matter most. Now homekit enabled. Ecobee3 sensors know which rooms are occupied to deliver the right temperature in the right places.

Important information

5.0 out of 5 stars An Imperfect Product, but FAR Superior to the Nest!

EB-STATE5CR-01

Works seamlessly with third-party smart home platforms and includes added features like voice control and hands-free calling.

Overview

The ecobee SmartThermostat Pro with vocie control, powered by Carrier, tailors itself to your schedule, your personal comfort preferences and the weather outside. It can also provide details on savings each month and insight into your heating and cooling equipment performance.

Works Well With

1 Compared to a hold of 72°F. See https://www.ecobee.com/savings/ for details.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9