Remote-access Guide

ecobee4 remote access

by Mrs. Tomasa Paucek DDS Published 2 years ago Updated 1 year ago
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To get full remote access to your ecobee using the mobile app or web portal, you'll have to register your ecobee first. Here's how you can register. Then, log into the app using your ecobee user ID (the email address you used to register your thermostat) and password.

Full Answer

How do I get remote access to my ecobee?

To get full remote access to your ecobee using the mobile app or web portal, you'll have to register your ecobee first. Here's how you can register. Then, log into the app using your ecobee user ID (the email address you used to register your thermostat) and password.

What is the ecobee app and do I need It?

The ecobee app is a convenient way for you to access your ecobee devices from anywhere at any time. To take advantage of this amazing feature, you will need to download the ecobee app to your mobile device and register your thermostat to an ecobee account. How do I download the ecobee app?

Can I connect my ecobee SmartSensor to Alexa or HomeKit?

Since HomeKit (Siri) and Alexa require a stable Wi-Fi connection (as do all other apps such as IFTTT, Wink, SmartThings), you will not be able to utilize any of these features. To pair an ecobee SmartSensor to a thermostat, you will need to have the thermostat and your ecobee app on the same Wi-Fi connection.

How does the ecobee thermostat connect to the Internet?

Once the ecobee thermostat has joined the Wi-Fi network, it initiates an encrypted TLS connection to ecobee's servers. This TLS connection is authenticated using certificates, and provides privacy and data integrity to the underlying communication channel.

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How do I access my ecobee Remotely?

The ecobee app is a convenient way for you to access your ecobee devices from anywhere at any time. To take advantage of this amazing feature, you will need to download the ecobee app to your mobile device and register your thermostat to an ecobee account.

Does ecobee work remotely?

ecobee3 comes with one free remote sensor and can support up to 32. The sensors measure temperature and occupancy allowing the thermostat to balance the temperature in your customers house so that it is comfortable in the rooms they are actually in and not just the hallway.

Can I use ecobee without Wi-Fi?

You just can't control the thermostat remotely without internet. Sorry, there was a problem. Please try again later. The ecobee will still operate as a thermostat to maintain it's set temperatures and use the wireless sensors, if there's any connected.

Which is better nest vs Ecobee4?

The Winner. At the end of the day, the best smart thermostat we've tested is the Nest Learning Thermostat. It offers important smart features, such as geofencing, and true automation of your heating and cooling.

How does ecobee know you are away?

By using the occupancy information reported by your ecobee thermostat's built-in occupancy sensor and the sensors paired with your ecobee, Smart Home and Away tracks your household's comings and goings to set the temperature for comfort or energy savings.

How does ecobee away mode work?

0:181:03ecobee Support - How does Smart Home/Away work? - YouTubeYouTubeStart of suggested clipEnd of suggested clipHome away is a program designed to maximize comfort and savings no matter where your day takes youMoreHome away is a program designed to maximize comfort and savings no matter where your day takes you it uses ecobee sensors to determine whether or not you're home. So even if your schedule changes your

What happens when ecobee goes offline?

When your ecobee loses wireless connection to your network, you can still use it as a standard thermostat. If your internet signal is offline, ecocbee should automatically reconnect after restoring the internet signal. You can reboot your ecobee by pulling it off the wall or restoring it to factory settings.

How do you manually use Ecobee thermostat?

4:1331:21Ecobee Thermostat Manual - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd now we're going to click on the main settings for the ecobee. Thermostat which is this menuMoreAnd now we're going to click on the main settings for the ecobee. Thermostat which is this menu setting over here. And let's just go ahead and click on the top option for the main menu.

How do I connect my Ecobee thermostat to my phone?

First, register your ecobee device(s) through the ecobee iOS or Android app....Next, in the SmartThings app:Tap Devices.Tap + in the top right and then Add Device.Tap the Magnifying glass icon and search for ecobee. Alternatively, tap By Brand and select ecobee from the list.Tap Link account.

Can ecobee be hacked?

The incidences of people hacking ecobee and other smart thermostats are rare. The companies work hard to identify and fix any vulnerabilities. So as long as you follow the above recommendations, you have little to worry about when using them.

Is there a monthly fee for ecobee?

No, there are no monthly fees for the Ecobee thermostats.

What company owns ecobee?

Generacecobee / Parent organizationToronto-based smart home thermostat startup Ecobee is being acquired by Generac Holdings for $770 million, the companies announced Monday.

What does ecobee work with?

ecobee thermostats are compatible with most 24-volt residential heating and cooling systems in North America, including gas, oil, electric, and dual-fuel systems.

Is ecobee a communicating thermostat?

Some thermostats known as communicating thermostats use proprietary or non-standard connections. Here are some examples of different proprietary connections and the make and model: D+, D−, 12 V, GND (ecobee SMART and EMS) A, B, C, D (Carrier Infinity)

How do ecobee sensors communicate?

Room Sensors use 915MHz radio waves—not Wi-Fi—for secure, energy-efficient communication with your ecobee thermostat.

What is the difference between ecobee and ecobee Lite?

The biggest difference, since the ecobee lite now supports room sensors, is that the ecobee3 lite doesn't support humidifiers, dehumidifiers, or ventilators. If you have these accessories, you should get the ecobee3 so you can take full advantage of your home's HVAC equipment.

What does an ecobee sensor do?

The sensor notices that your door or window is open. Learn more about ecobee's SmartSensors for doors & windows.

How long does it take for Ecobee to turn off AC?

This summer, get comfortable without wasting energy. If a window or door is left open for 5 minutes ecobee will automatically turn off your AC and notify you, helping reduce your energy bill and help the environment.

What color is Ecobee Haven?

The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background.

What is the green background on a smart thermostat?

A SmartThermostat, SmartSensor, and Contact Sensor appear on a forest green background. Below them, the words ‘Get Smart Thermostat with whole home sensors and 2 free months of Haven.’ are written in light blue. At the bottom of the screen is ‘ecobee’.

How does the mother appear in the Ecobee?

The mother appears in a separate frame to the right as she looks down at her phone. A notification text appears in a drawn bubble emerging from her phone. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house.

Does Ecobee Haven work after the entryway is closed?

You get a notification via ecobee Haven and the system starts again after the entryway is closed. Learn more about Haven.

Why is my Ecobee not connecting to my home network?

If your ecobee is connected to your home network but is unable to connect to ecobee servers, the issue may be caused by security settings on your router. To check if your ecobee is connected to ecobee servers, go to MAIN MENU > ABOUT > WI-FI > CONNECTED TO ECOBEE.COM.

How do I find the network information on my ecobee?

Knowing your thermostat's network information is useful in identifying Wi-Fi issues and when troubleshooting with our technical support team.

How to check if my Ecobee thermostat is connected to Wi-Fi?

You can check the status of your connection on your thermostat's screen by going into the MAIN MENU > ABOUT > WI-FI. You’ll want to make sure your ecobee is connected to your router, as well as connected to the ecobee.com servers.

What is Ecobee committed to?

ecobee is committed to protecting our customer’s privacy.

How to connect a thermostat to Wi-Fi?

1. On the thermostat, tap on the MAIN MENU > SETTINGS > WIFI to open the Wi-Fi configuration screen. 2. On this screen, make sure Wi-Fi Radio is Enabled and tap on Network.

Why use SSL for Ecobee?

ecobee products and services use an SSL connection to ensure the highest level of security. The SSL protocol is commonly utilized by banks, government agencies, and e-commerce sites to ensure privacy and the protection of personal information.

Does Ecobee have weather data?

Your thermostat will not have access to any weather data. If your home has a heat pump system, the ecobee relies on weather data to determine if it's safe to run your compressor.

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Product Description

Ordinary thermostats only read the temperature in one room, but are supposed to deliver comfort in all rooms. Ecobee3 remote sensors deliver the right temperature in the rooms that matter most. Now homekit enabled. Ecobee3 sensors know which rooms are occupied to deliver the right temperature in the right places.

Important information

5.0 out of 5 stars An Imperfect Product, but FAR Superior to the Nest!

EB-STATE5CR-01

Works seamlessly with third-party smart home platforms and includes added features like voice control and hands-free calling.

Overview

The ecobee SmartThermostat Pro with vocie control, powered by Carrier, tailors itself to your schedule, your personal comfort preferences and the weather outside. It can also provide details on savings each month and insight into your heating and cooling equipment performance.

Works Well With

1 Compared to a hold of 72°F. See https://www.ecobee.com/savings/ for details.

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