Remote-access Guide

edinburgh napier remote access email

by Prof. Tianna Hand Published 3 years ago Updated 2 years ago
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To access your email via your Edinburgh Napier app:
You can also access it via the browser: go to https://myaccount.napier.ac.uk and choose the Email tile.

Full Answer

How do I access my Edinburgh Napier desktop?

Use the Virtual Desktop Service to access an Edinburgh Napier desktop including your Personal Data Area (H drive) and your Departmental Data Area (S drive) out with the University. Use the SSL (Secure Sockets Layer) VPN (Virtual Private Network) to Remote Connect to your office PC from a home PC or laptop.

What happened to the Edinburgh Napier University VPN?

The Virtual Private Network (VPN) service was retired on Thursday 30 September 2021. To access the Edinburgh Napier University network remotely staff members can either: Find out more about Working from Home​ The VPN was retired on Thursday 30 September 2021 ​ however some staff members may have been granted temporary access.

How do I access my Napier email?

You can also access it via the browser: go to https:// myaccount.napier.ac.uk and choose the Email tile. Download the Outlook app from the App Store - see instructions in the FAQ section below. How do I change my email password? Your email password is the same as your Edinburgh Napier network password.

What is eded Edinburgh Napier University email?

Edinburgh Napier University email is the only recognised method used by lecturers and other staff members to contact you. Your Edinburgh Napier email account will be used to contact you about assessments, exams, timetable changes, room changes and other important information. You must check your Edinburgh Napier University Email account regularly!

How to use Office from home?

Is Jabber available for staff?

About this website

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Your email

As a student you will get an Office 365 account which includes Outlook email, from which you can also access your calendar and contacts.

Accessing your email

You access your student Outlook email using your Office 365 account, which is an online “cloud” account provided by Microsoft.

Frequently asked questions and further information

Your email password is the same as your Edinburgh Napier network password. When you change your network password your email password will also change – find out how to change your password.

How to use Office from home?

It’s really easy to use Office software from home. Simply go to Office.com and log in with your usual University email and password. You can install the Office suite on up to 5 personal devices. We recommend you use Sharepoint to save all of your files. Full Guidance on using Office software.

Is Jabber available for staff?

Yes, Jabber Softphones are now available for staff members, further information is available on the Softphones intranet page.

What is remote desktop?

Remote Desktop is a way to connect to and use your desktop computer in a University building from your devices at home. Because access to University buildings is now very restricted, technical support staff will not be able to physically resolve any issues that arise with your computer in a University building.

Where should I copy my research data?

This data should be copied to a secure University location such as Onedrive or Datasync . If this data is research data governed by a formal data sharing agreement then you should discuss access arrangements with your PI.

How to access shared drive?

To access a shared network drive, use a secure VPN connection and then connect directly from your home device. You can access email or Microsoft products such as Word, Excel, SharePoint and Teams via a web browser on your device or, you can download these applications to your home device.

How do I install the Virtual Desktop Service on to a PC or laptop?

Select Install VMware Horizon Client and you will be redirected to the VMWare Horizon client download page.

How do I install the Virtual Desktop Service on to a tablet?

Visit your Tablet’s app store and search for “ VMware Horizon Client”.

How do I use the Virtual Desktop Service?

Before you use the Virtual Desktop Service (VDS) you will need to install the client.

Can I print using the Virtual Desktop Service?

From the Virtual Desktop Service (VDS) you are able to print to a sub-set of on-campus network printers.

Will my Virtual Desktop disconnect after a period of inactivity?

Yes, for security purposes a Virtual Desktop will disconnect after 15 minutes.

How to use Office from home?

It’s really easy to use Office software from home. Simply go to Office.com and log in with your usual University email and password. You can install the Office suite on up to 5 personal devices. We recommend you use Sharepoint to save all of your files. Full Guidance on using Office software.

Is Jabber available for staff?

Yes, Jabber Softphones are now available for staff members, further information is available on the Softphones intranet page.

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