Remote-access Guide

eecg remote access

by Dr. Lucas Von MD Published 3 years ago Updated 2 years ago
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What is Vava remote access information?

VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

How do I request remote access to CAG or rescue?

Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How do I open a new session in the remote access portal?

Please enable JavaScript in your browser or contact your system administrator for assistance. To open a new session, please click here. Secure Logon for Remote Access Portal Username Password Select Domain: UPHS LGH Unlock/Reset Password

How do I contact remote access support?

If you have a general question, you may find your answer under the Help tab on this site, or you may send an email to remoteaccess@ccf.org to receive a response within one business day.

How to request remote access VA?

What is a rescue GFE?

What is CAG 2FA?

How to disable automatic server selection in VPN?

How to enable TLS 1.1?

How to stay productive while teleworking?

Is PIV card reader site specific?

See 4 more

About this website

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How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

What is CAG 2FA?

CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

How to stay productive while teleworking?

Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

What is CAG 2FA?

CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

How to stay productive while teleworking?

Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

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