Open Remote Desktop Connection from the Start Menu. Click Show Options and enter your desktop name (e.g., COMXXXX.eecs.utk.edu, STAFFXX.eecs.utk.edu) in the Computer field and utknetid in the User name field. It is important to add the full domain name (in our case eecs.utk.edu to the computer name.)
- Download Microsoft Remote Desktop 10 from the App Store.
- Click the plus icon on the top of the screen and select Add PC in the dropdown.
- Enter your computer name with .eecs.utk.edu in the PC Name field (e.g., comXXXX.eecs.utk.edu or staffXX.eecs.utk.edu)
What is VPN in UT?
Connecting to the Virtual Private Network (VPN) A virtual private network (VPN) is a way to create a secure, encrypted connection between two networks over the Internet. A computer connected to UT’s VPN is considered to be on the UT network, even if that computer is located off-campus or on another ISP’s network.
How to contact OIT Helpdesk?
For further assistance, please contact the OIT HelpDesk by phone at 865-974-9900, chat, or online.
How to check voicemail when off campus?
When you are off-campus, you can check your voicemail by phone or online. OIT recommends updating your voicemail greeting with your current situation and forwarding your office phone to your voicemail. See the step-by-step instructions for managing your voicemail. If you don’t know your voicemail password, contact the OIT HelpDesk to have it reset.
How to check email when away from campus?
You can check your email when you are away from campus. Check it with a web browser, with the Outlook client, or on your phone or mobile device. If you will be away from your email or checking it less frequently, don’t forget to update your Out of Office message. Sign into Outlook on the Web.
How to use Zoom for conference calls?
Use Zoom for conference calling and online meetings. Connect from your computer or mobile device. Check out the Getting Started Guide for instructions on setting up Zoom. Host your meeting securely by following the Zoom Security Recommendations for all your online meetings.
Can you lull yourself into a false sense of security while working remotely?
Don’t lull yourself into a false sense of security while working remotely. Follow these recommendations to better secure your remote office and off-campus workspace.
How to connect to VPN on UTK?
Tap Connect on the main screen to connect to the VPN. Enter your NetID Password when you see the access.utk.edu page and tap Sign In or Go from the keyboard. If you entered your NetID above, this will be pre-populated for you. You are now connected to the VPN. Tap Disconnect to end your session.
Why is VPN required in UT?
The VPN is required in order to protect sensitive information and comply with information security standards.
What is VPN in UT?
A virtual private network (VPN) is a way to create a secure, encrypted connection between two networks over the Internet. A computer connected to UT's VPN is considered to be on the UT network, even if that computer is located off-campus or on another ISP's network.
Where is the Pulse Secure client?
Open the Pulse Secure client from the launcher icon available in the lower left-hand corner of the Google Chrome desktop screen.
What is pulse secure?
Pulse Secure is the latest client for connecting to the SSL-VPN from a Windows or Mac. General instructions for configuring the client for either operating system are below.
