Remote-access Guide

eero remote access

by Alan Boyle Published 3 years ago Updated 2 years ago
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Open eero's mobile app. Go to dashboard.eero.com and follow instructions to log in. Once you log into the Remote Network Management account, complete the transfer of each network to your dashboard by selecting Finish setup in Pending Networks section.

Can you use eero as access point?

If you choose to bridge your eeros, however, please keep in mind that your existing router will manage your network traffic and your eeros will simply act as access points in the network. As a result, you'll lose control over the advanced networking features available through the eero app.

Do eero routers spy on you?

Our eeros and eero app collect data to help us operate, maintain, and improve your entire eero WiFi system. We may share anonymized data (crash reports, aggregate metrics) as we improve the product, but we don't ever track the websites you visit or collect the content of your network traffic.

Can two people use the eero app?

eero Multi-Admin Multi-Admin makes it easy to add up to 10 people as admins on your network so they can manage its features and settings. Sharing admin access is ideal for roommates living in a shared household, helping relatives set up a network, or granting access to split owners of a shared vacation home.

How do I log into my eero?

In order to access the eero app, rather than setting a username and password, you need only to log in with one of two credentials: either cell phone number or personal email address. From there, you'll receive a one-time-use code to allow you access to the app – no password memorization required!

Can eero be hacked?

All models of Eero devices are secure and safe from hacking. With a host of the latest security patches, firmware, software updates, and security tools, and the introduction of several services like Eero Secure and Eero Secure Plus, Eero users are more protected than ever before.

How secure is eero Wi-Fi?

eero is very secure. It's like the Fort Knox of WiFi equipment. And because eero software auto-updates, your network will always have the latest and greatest security. You won't hear about a vulnerability and have to rush to download a security patch.

Is nest better than eero?

Eero Pro: Nest Wifi Has Serious Stability Issues. After months of side-by-side testing, Eero Pro decisively pulled ahead as the superior mesh system because of its user-friendliness and better performance. Nest Wifi has great features on paper, and great speed, but it's too inconsistent.

Does eero work with Google nest?

It absolutely does. I bought it for the connectivity with my nest outdoor cameras. You will have to reconnect the camera(s) wifi after the eero is insalled.

What is blocked eero?

For these moments, we're releasing Block and Allow Sites. Block lets you prevent particular websites from displaying on certain family members' devices. So, if you don't mind a little social media use, but they aren't quite ready for Snapchat and Reddit, you can adjust access accordingly.

Does eero have a PC app?

As a business with an interest in deploying a mesh network, eero seems like the industry leader. Without a Windows application your product is just not an option. With tools available from Microsoft to deploy your code on a Windows 10 PC, this project does not seem like a huge investment.

What is eero bridge mode?

By putting your modem/router combo device into bridge mode, you are essentially turning off its WiFi capabilities and passing its Internet connection through to your eero. This step ensures your eero system can work its magic and you can take full advantage of its many advanced features.

How do I connect my phone to my eero?

To add a device to your eero network, open your device's WiFi settings, and find your network name from the list of devices. Once you have selected your network from the list, type in your network password. In just a couple of seconds, your device should be online.

Does eero track browsing history?

Eero doesn't monitor your internet activity. We scoured the privacy policy, and the most the router collects is some basic information from each device connecting to the router that it already broadcasts, such as device name and its unique networking address.

Can you check search history with eero?

In the Eero app, you will have access to an overview of your household's traffic, showing the number of scans made per device, and a breakdown of content that is blocked. For privacy, Eero only shows this data in numerical form; no browsing history is included.

What type of security does eero use?

WPA2 PSK AES network securityeero only supports WPA2 PSK AES network security, the most secure standard currently available. Additionally, eeros will only send information to our backend services, and our services will only accept information from eeros. This adds an extra layer of security and ensures data isn't compromised while in transit.

Is mesh WiFi secure?

You may have to pay a subscription fee, but some mesh systems provide enhanced security features to help protect your router, Wi-Fi network, and devices connected to that network from security threats. These threats could include malware, viruses, hackers, and cybercriminals.

Getting started

If you are a custom installer and are looking to set up eero's RNM, please see the instructions below:

How do I set up RNM for my technicians?

Invite them as a technician from the pro portal. They will get an email to create a password in pro portal.

What is remote network management?

Remote Network Management saves unnecessary truck rolls and ensures you can check customer network health, troubleshoot networks, and reboot from anywhere. eero's entry-level version is free with every CI-exclusive sku of eero you setup.

Can multiple Eeros connect to a single router?

Instead of relying on a single router, multiple eeros connect in a wireless or wired configuration to form a mesh network that blankets any size or shape home in any configuration in fast, reliable TrueMesh™ WiFi.

Can Eero connect to the internet?

For users making an extended stay at a home away from home, eero’s home wifi system can be easily transported to make connecting to the internet a breeze. Simply connect your eero hardware to the modem in your new abode, and your eero network will start providing the same excellent wifi experience you’re used to at home.

Do you need to re-enter wifi passwords for Eero?

Because your eero network already knows your devices, you won’t need to re-enter wifi passwords. And for parents, your eero network will retain all of the device IDs and parental controls that you use at home, helping to provide a safe internet experience for your children.

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