How do I get remote access to shared health?
Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.
What should I do if I have problems with remote access?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698. If you are having connectivity issues with Remote Access, you may need to upgrade your Citrix Gateway plug-in. Please follow the instructions in this guide and download the updated plug-in.
How do I comply with WRHA and shared health policies and practices?
By accessing the applications and systems through this site you acknowledge and agree to comply with all applicable WRHA and Shared Health policies, practices and procedures regarding confidentiality, information privacy, remote access and acceptable use.
How do I contact shared health BC?
For all service inquiries or access requests please contact the Shared Health Service Desk through email (servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698 Attention: Use of applications and systems through this site is limited to users who have been authorized by Shared Health.
Need help?
If you are experiencing problems connecting, please submit a ticket to the Service Desk by calling 630-527-3346 .
Tablets and smartphones
To use All Access on a tablet or smartphone, you will need to download the Citrix Receiver from Google Play or the iTunes App Store.