Remote-access Guide

elmes remote access

by Jordi Schaefer Published 2 years ago Updated 1 year ago
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How do I access Elms?

Access thousands of books, videos, and audiobooks on the go, or at your desk. Federal Employees: Press CTRL and click the eLMS course number to register for the session of your choice in eLMS.

How do I get help with elms and Blackboard?

If after two weeks you still do not have access to eLMS, email the eLMS and Blackboard helpdesk. For eLMS and Blackboard course issues please email elmssupport@faa.gov (Monday-Friday, 8 am to 7 pm Eastern Time). eLMS Chat Support - Chat with a live helpdesk agent (Monday - Friday, 9am to 4pm Eastern Time).

How do I access Skillsoft courses in Elms?

All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device. In today’s fast-paced, technology driven world, you need access to learning whenever you have free time.

How do I contact FAA Elms support?

Call 1-844-FAA-MyIT (322-6948), email helpdesk@faa.gov, or visit the MyIT Service Catalog. To optimize your eLMS experience, make sure your system meets our ideal requirements. Select here for information on supported operating systems, browsers plugins, and other settings and requirements.

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What time does eLMS chat?

eLMS Chat Support - Chat with a live helpdesk agent (Monday - Friday, 9am to 4pm Eastern Time).

How to register PIV card in eLMS?

Users log into eLMS using FAA ITs MyAccess. For additional information please click here. If you do not have a fully enabled PIV card, go to https://IDMS.faa.gov to register your PIV card. For detailed instructions on the registration process, go to click here.

How often is maintenance performed in eLMS?

Routine maintenance is performed in eLMS twice every month outside of normal FAA business hours. Please select here for more details and the monthly schedule.

How long does it take to get eLMS?

Be aware that it will take up to two weeks for you to gain access to eLMS. If after two weeks you still do not have access to eLMS, email the eLMS and Blackboard helpdesk.

What is STEM/AVSED?

STEM/AVSED (Science, Technology, Engineering, Math, Aviation and Space Education) is FAA’s K-12 aviation education outreach program. The U.S. aviation and space industry is facing a critical shortage of pilots, mechanics, and engineers. STEM/AVSED is seeking FAA professionals to help promote and become an integral part of this exciting program.

Can FAA employees access Skillsoft?

All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device. In today’s fast-paced, technology driven world, you need access to learning whenever you have free time.

Does eLMS work with Edge?

Although eLMS works with Chrome, Edge, Safari, and Mozilla; online courses will only work with Internet Explorer 11. In order to make sure online courses are launching, bookmarking, and completing correctly, please ensure you are only taking online courses with IE11.

Beginning March 7, 2022 - Masks Will be OPTIONAL in School - Also, See Updated Quarantine Requirements

Until the mandate is lifted on March 7, the current school mask requirement will remain unchanged. Please remember to be sensitive and respectful to everyone’s individual choice to wear a mask or to opt not to wear one.

New! December 2021 Edition: PRIDE in Education Newsletter

On behalf of the JEA, we invite you to read about the great things going on in our schools!

Parent University has Begun! Family Math Nights and and Family Literacy Nights for Elementary Families

These sessions will help you help your child. Please come and learn strategies and content through fun and interactive activities. Register for any session using our link.

Now Hiring! Jackson School District is Looking to Hire Substitute Teachers and Paraprofessionals - Please Apply!

Solid pay, flexible schedules - please consider helping us support our students!

NOTICE - Masks are required for all visitors and attendees of the Board of Education Meetings held in our schools

At a BOE meeting, once you are seated, if you can maintain a 6-foot distance between yourself and anyone who is not in your household, your mask can be removed.

Aug. 30, 2021 - NEW Frequently Asked Questions (FAQ) - 2021-2022 School Year

This FAQ provides additional details and information to expand on our "Road Back - Back to School Plans and Procedures".

COVID Vaccine Finder and COVID Testing Finder

So all of our families and staff can access COVID Vaccines and COVID Testing if they desire.

How to use Duo Mobile?

1. You will need to log on to the IU Health Network from any IU Health location. 2. Download Duo Mobile to access services in the App store or Google Play on your cell phone. a. Allow the Duo Mobile App to send you notifications. 3.

Can you access your home drive in Office 365?

4. You will not be able to access your home drives or group drives on Office 365. They can be moved to the One Drive for Business, Microsoft Teams or SharePoint to

What is ITS working remotely?

To work remotely is to access your agency's network while you are away from your primary workstation. This site contains resources and common troubleshooting tips to support individuals who may be working remotely.

What to do if you enter too many passcodes?

After entering too many incorrect passcodes, you may be required to enter a next Token code. If using a Soft Token, wait and then enter the next available passcode shown. If using a Hard Token, wait and then enter the next available Token code shown (random 6 digits). Do NOT enter PIN + Token code.

What is ITSM self service portal?

The ITSM Self-Service Portal can be used to check the status of a ticket or request assistance. Please click the link above and sign into the self-service portal.

Can you work remotely with an agency?

Your Agency may or may not provide you with any additional hardware for the sole purpose of working remotely. Subject to your agency's discretion, employees who have been approved to work remotely may be permitted to use their personal devices, such as a personal desktop computer, laptop, tablet, and/or smartphone.

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