Remote-access Guide

emory emr remote access

by Dora Leffler Published 2 years ago Updated 2 years ago
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What is Emory VPN access?

Emory VPN Access Virtual Private Network (VPN) provides off-campus users with secure access to the Emory University's internal network. Emory VPN access uses a standalone client or web browser to establish the remote access connection. It secures traffic by encrypting communications between a remote computer and Emory's network.

How can employees access their applications outside of the Emory Healthcare Network?

Employees can find helpful information and links to applications for use outside the Emory Healthcare network. Our Virtual Desktop environments (VDT and VDI) can be accessed through EHC Workspace and provide employees secure, easy-to-use access to their applications and data.

Who can access digital resources at Emory University?

Emory University, like many of our research university peers, allows only current Emory students, faculty, and staff to connect to licensed digital resources off campus. Emory University alumni have remote access to a select number of premium digital resources.

How do I get to Emory Healthcare's virtual desktop environment?

To get to Emory Healthcare's virtual desktop environment from your computer, you need a web browser plus a small piece of software (a client) installed on your computer. Installation instructions and the software are available below.

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What is the number to get a VPN for Emory?

Call 404-727-7777 to complete this process. Update: This requirement is currently being waived for University users due to the Covid-19 situation. Emory Healthcare users should follow the standard process for gaining VPN access to the Emory Healthcare network.

What is a VPN at Emory?

Virtual Private Network (VPN) provides off-campus users with secure access to the Emory University's internal network. Emory VPN access uses a standalone client or web browser to establish the remote access connection. It secures traffic by encrypting communications between a remote computer and Emory's network.

What is the phone number for Emory University?

Questions: Call the IT Service Desk at 404-727-7777 (Emory University employees and students) or 404-778-4357 (Emory Healthcare employees).

How to contact Citrix?

In addition, Enterprise Help Desk assistance for Citrix can be obtained by calling (855) 673-4357 or Teletypewriter (TTY) Relay Number: (844) 224-6186.

Is there a remote access desk for Option 6?

There is no longer a specialty remote access desk (where Option 6 used to take you) or the ability to open tickets via email.

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