Remote-access Guide

emory powerchart citrix remote access

by Jevon Schmitt Published 2 years ago Updated 1 year ago
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Does Emory University have a VPN?

Emory VPN access. Virtual Private Network (VPN) provides off-campus users with secure access to the Emory University's internal network. Emory VPN access uses a web browser to establish the remote access connection. It secures traffic by encrypting communications.

What is the Citrix Receiver portal?

This portal utilizes Citrix Receiver to access a virtualized Windows Desktop internally on the Stony Brook Medicine network, allowing users to securely access most applications (Cerner PowerChart, Kronos, PACS, Remote Desktop…etc).

How do I get to Emory Healthcare's virtual desktop environment?

To get to Emory Healthcare's virtual desktop environment from your computer, you need a web browser plus a small piece of software (a client) installed on your computer. Installation instructions and the software are available below.

How do I access VA Citrix resources remotely?

VA uses a single website that can be used to access VA Citrix farms from internal VA computers or from non-VA internet connected endpoints. Two factor authentication is required to access VA resources remotely (VA smartcard and/or OTP/Mobile Pass).

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What is the number to get a VPN for Emory?

Call 404-727-7777 to complete this process. Update: This requirement is currently being waived for University users due to the Covid-19 situation. Emory Healthcare users should follow the standard process for gaining VPN access to the Emory Healthcare network.

What is a VPN at Emory?

Virtual Private Network (VPN) provides off-campus users with secure access to the Emory University's internal network. Emory VPN access uses a standalone client or web browser to establish the remote access connection. It secures traffic by encrypting communications between a remote computer and Emory's network.

What is the phone number for Emory University?

Questions: Call the IT Service Desk at 404-727-7777 (Emory University employees and students) or 404-778-4357 (Emory Healthcare employees).

How to contact Citrix?

In addition, Enterprise Help Desk assistance for Citrix can be obtained by calling (855) 673-4357 or Teletypewriter (TTY) Relay Number: (844) 224-6186.

Is there a remote access desk for Option 6?

There is no longer a specialty remote access desk (where Option 6 used to take you) or the ability to open tickets via email.

How to contact IS Help Desk at sph.emory.edu?

If you have any problems, please contact the IS Help Desk at help@sph.emory.edu or (404) 727-5536.

Can you use RSPHCitrix on a computer?

Instead, you can simply open a browser and access the application from anywhere using RSPHCitrix.

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