Remote-access Guide

employee remote access city of toronto

by Mr. Art Hegmann I Published 2 years ago Updated 2 years ago
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What is for employees simplified remote access (SRA)?

For Employees Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

What is the city of Toronto's policy on unauthorized use of this service?

Authorized use of this service is for the business of the City of Toronto. Unauthorized use of this service under any circumstances is strictly prohibited.

How do I Reset my employee remote access (era) password?

You can reset your password or access the My Account settings in the Employee Remote Access (ERA) website. To Reset Your Password 1. Go to https://selfservice.toronto.ca. Click on the first link in step 1: Self Service Password Reset website 2. Click on the Forget Password link below the password field 3.

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Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

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