Remote-access Guide

employee remote access uihc

by Kaylah Funk Published 2 years ago Updated 2 years ago
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How do I get remote access to UIHC?

Access UIHC Information Systems Remotely Remote access to UIHC information systems requires DUO SECURITY two-factor authentication and reliable, high speed internet. Remote Access provides access to most UIHC applications, including Epic, Microsoft Outlook and Office, network drives, and Sharepoint. Prepare for Remote Access

How does UIHC protect me when I'm working from home?

We have specific protection mechanisms in place within the UIHC environment to protect against “known bad” sites—those protections don’t extend to your home network. Use more caution when working from home or when connecting to UIHC network with a personal computer.

Can I use UIHC with a personal computer?

We have specific protection mechanisms in place within the UIHC environment to protect against “known bad” sites—those protections don’t extend to your home network. Use more caution when working from home or when connecting to UIHC network with a personal computer. Do NOT save sensitive data on your personal device.

Where can I find technical documentation for remote/off-site working?

Technical documentation to support remote/off-site working is now available from the HCIS Help Desk, ESC Self Service Portal. This web site is available from any location, on or off the UI Health Care network, and will prompt for your HealthCare credentials to access the information.

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Printer Support

By default, the printer that was set as your default printer for your workstation is also the default printer for your Remote Access session.

Save Files to your Local Workstation

You can save files to your local workstation from a Remote Access session by browsing to the folder and saving your file. Make certain you are aware of the exact save destination so you can retrieve the file at a later time.

Duration Time for a Remote Access Session

You are disconnected automatically after 3 hours of inactivity. After your session is disconnected, your session will be logged off 15 minutes after being disconnected. Any unsaved changes will be lost upon logoff.

When is the UEHC phone line open?

Effective Monday, Nov. 2, 2020, the University Employee Health Clinic (UEHC) COVID-19 employee phone line is staffed from 7 a.m. to 5 p.m., Monday through Friday. Contact tracers will be available during this time and will assist UEHC with their expertise.

What is the number for the University Employee Health Clinic?

If staff are concerned about having symptoms of COVID-19, call ahead to the University Employee Health Clinic (UEHC) at 319-356-3631. Please do not arrive in person unless you’ve been told to do so for follow-up.

How many hours of sick leave can you get with the Board of Regents?

You may utilize up to 80 hours of Board of Regents emergency paid sick leave at your regular rate of pay. A part-time employee is eligible for this leave prorated based on their appointment percentage. You will be able to request this leave via ELMS.

What is EAP in Uiowa?

The UI Employee Assistance Program (EAP) offers confidential counseling, information, and referral by licensed mental health professionals. The program serves faculty, staff, and their families. To schedule an appointment, please call 319-335-2085 or email eaphelp@uiowa.edu. More information is available on their website.

What to do if you think you have a medical emergency?

If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. No physician-patient relationship is created by this web site or its use.

What to do if employee becomes symptomatic?

If an employee does become symptomatic, they should immediately notify their supervisor and return home if at work and call the University Employee Health Clinic at 319-356-3631. Please notify your supervisor or HR representative. Stay home and isolate from others in your household until you have your test results.

When will an employee be tested for asymptomatic exposure?

Asymptomatic employees (unvaccinated or partially vaccinated) with KNOWN high-risk exposure in the last 14 days: If the employee presents on day 0-7 post-exposure, they will be tested once on day 7. If the test is negative, they will be released from in-home quarantine.

What is UI health care?

University of Iowa Health Care (UI Health Care) represents the integrated health-care enterprise of the University of Iowa, which includes:

What is comprehensive multidisciplinary care?

Comprehensive multidisciplinary care is a hallmark of an academic medical center. The full spectrum of specialty and subspecialty care draws patients from Iowa, the region, and around the world.

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