Remote-access Guide

energy.gov citrix vdi remote access

by Yasmeen Kiehn Jr. Published 2 years ago Updated 2 years ago
image

How do I get access to Citrix VDI?

Download and install the free Citrix Receiver app for your computer, smartphone or tablet. Access to VDI is limited. If you are unable to gain access, use an alternate remote access option and report your incident to the EITS Service Desk. For assistance, EITS customers may contact the EITS Service Desk at:

How do I report a problem with VDI access?

Access to VDI is limited. If you are unable to gain access, use an alternate remote access option and report your incident to the EITS Service Desk. For assistance, EITS customers may contact the EITS Service Desk at: Support is available for all EITS services Monday through Friday (excluding Federal holidays) 7:00am - 8:00pm EST

What do I need to install to log in to Disa?

If this is your first time accessing this system from this machine, you may need to install the following to log in: A Common Access Card reader will be provided by your local IT support staff, contact the DISA Global Service Desk at 844-DISA-HLP (844-347-2457) or DSN 850-0032 (press 5, then speak or enter D-L-A) to request one.

image

How do I access VDI remotely?

How to Connect to SOU VDI Through the VMware Horizon ClientStep 1 - Download and Install the Client. ... Step 2 - Setup the Connection to the VDI Server in the VMware Horizon Client. ... Step 3 - Connect to the Virtual Computer of Your Choice. ... Step 4 - Using the Virtual Computer. ... Step 5 - Disconnecting.

How do I access Citrix VDI?

Open your web browser and navigate to https://www.citrix.com/downloads/workspace-app/ windows/workspace-app-for-windows-latest. html. 2. Click on Download Citrix Workspace App for Windows.

How do I use remote access with Citrix?

If a new Citrix Virtual Apps and Desktops site was created for Remote PC Access:Select the Remote PC Access Site type.On the Power Management page, choose to enable or disable power management for the default Remote PC Access machine catalog. ... Complete the information on the Users and Machine Accounts pages.

How does Citrix VDI work?

Persistent VDI works as follows: A user is assigned a standardized desktop from the resource pool the first time they log on. Each subsequent time they access the VDI environment, they are connected to the same desktop with all of their changes retained in the virtual OS image—even after the connection is restarted.

Why VDI is not opening?

VDI users are having a poor desktop experience. Nothing can cause a VDI project to fail like a substandard user experience. This can result from inadequate compute or storage resources, inability to access file shares, WAN connectivity issues, improper application design, client device problems or other factors.

What is the difference between Citrix and remote desktop?

The Remote Desktop Protocol (RDP) is a Microsoft-developed protocol that allows users to connect to software or virtual desktops hosted on a server. Citrix Systems offers technical solutions for virtualization with its virtual apps (XenApp) and virtual desktops (XenDesktop).

How do I log into my Citrix Workspace?

Open the Citrix Workspace app GPO administrative template by running gpedit. msc . Under the Computer Configuration node, go to Administrative Template > Citrix Components > Citrix Workspace > User Authentication, and select Single Sign-on for Citrix Gateway policy.

What is VDI in Citrix?

Virtual desktop infrastructure (VDI) is the hosting of desktop environments on a central server. It is a form of desktop virtualization, as the specific desktop images run within virtual machines (VMs) and are delivered to end clients over a network.

How do I log into Citrix Workspace?

Open the Citrix Workspace app GPO administrative template by running gpedit. msc . Under the Computer Configuration node, go to Administrative Template > Citrix Components > Citrix Workspace > User Authentication, and select Single Sign-on for Citrix Gateway policy.

Is Citrix virtual desktop free?

Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs.

First time on this machine?

A Common Access Card reader will be provided by your local IT support staff, contact the Enterprise Service Desk at 1-855-352-0001 to request one.

Zoom Meetings in VDI

If you are attempting to use Zoom on your thick client or UMC, you should be using the Zoom VDI Plugin for Citrix Receiver for best results. If you are experiencing problems accessing your camera in a Zoom meeting, you may be missing the Zoom VDI Plugin for Citrix Receiver.

Mac OS Support

Per DLA Leadership direction, using a Mac to access DLA environments is not supported.

CITRIX ACCESS

Please select your primary location. If you have trouble with one location you can select another location.

For Employees

Please select your primary location. If you have trouble with one location you can select another location.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9