Remote-access Guide

epic production remote access promedica

by Theodora Hilpert Published 2 years ago Updated 1 year ago
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What is the difference between care everywhere and ProMedica's transition to Epic?

ProMedica is transitioning to Epic for our outpatient and inpatient Electronic Health Records system. Care Everywhere allows users to search a specific institution for patient health information. Patient information includes any information in the personal electronic health record.

How do I contact ProMedica it remote support?

Welcome to the ProMedica IT remote support site. This service will allow a support technician to access your device remotely and perform any necessary troubleshooting or service while you are on the phone. If you are not currently working with a support representative, please contact the Service Desk at 567-585-4357.

What is ProMedica link?

ProMedica Link is a secure, web-based application that connects referring providers and their staff to their patients’ real-time electronic medical records. This includes lab results and imaging reports; notification of patients’ outpatient visits and hospital admissions and discharges.

How does epic work with other providers and payers?

Providers can review care gaps, diagnoses, and claims information from payers at the point of care. Providers using Epic can collaborate with health plans through other tools too, including Payer Gateway, Automated and Bulk CDA Exchange, and open.epic APIs.

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Does ProMedica use Epic?

Two of ProMedica's community hospitals that went live on Epic this past spring were previously using paper charts, the system said. The next phase of the EHR project will begin Nov. 1, when four more hospitals are brought on, as well as 300 physicians. ProMedica expects it will run fully on the Epic system by next May.

What EHR system does ProMedica use?

EpicEpic to Epic communication ProMedica is transitioning to Epic for our outpatient and inpatient Electronic Health Records system. Care Everywhere allows users to search a specific institution for patient health information.

Is there an app for ProMedica MyChart?

You can log in to MyChart using a web browser on your home computer or mobile device. You can also download the app on either the Apple App Store or Google Play. Log in to ProMedica MyChart.

How many employees does ProMedica have?

The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and 335+ assisted living facilities, skilled nursing centers, memory care communities, outpatient rehabilitation ...

Can any doctor access my medical records?

As with all adult medical records, you are only able to access your own records. Even if your partner or parents are on your Doctor Care Anywhere account, you will not be able to view anything unless they choose to share it with you.

Why is MyChart not working?

If you experience error messages or other problems, please first try to upgrade your web browser to the latest version using the link below, close and reopen your browser, and then try to access the MyChart site again to see if that fixes the problem.

How do I add someone to MyChart?

For an AdultGo to Your Menu > Share My Record.Under Who Can See My Record?, click Invite Someone.Follow the instructions to send an email invitation to the person who you'd like to have access to your MyChart account. That person will need to accept the invitation and confirm that they know your date of birth.

Can you send videos on MyChart?

1:023:58MyChart: Using the Message Center (For Desktop) - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd a message. You can also add any additional documents like a photo just select the paper clip.MoreAnd a message. You can also add any additional documents like a photo just select the paper clip.

What is Randy Oostra salary?

$2,233,034: Randall Oostra, President, Ex-Officio.

Is Toledo Clinic part of ProMedica?

ProMedica owns Toledo Hospital and Toledo Children's hospitals, Flower Hospital in Sylvania, and hospitals in Adrian, Defiance, Fostoria, and Tecumseh, and is part owner of the Lima Memorial Hospital. Mercy owns St.

Who owns ProMedica health systems?

ProMedica CEO Randy Oostra reinvented himself at 30. Now he wants to reinvent health care.

Does dignity use Epic?

Dignity Health is the only major health system in the area that does not currently operate on an Epic EHR.

What software does Cerner use?

Cerner EMRs Electronic medical records (EMR) software also known as electronic health record (EHR) software, makes it possible to automate a medical practice's clinical operations, such as documenting diagnoses and medications. Cerner has an EMR system to fit the needs of every type of healthcare provider.

What software does Dignity Health use?

Dignity uses Cerner for patient charting.

When did ProMedica buy HCR ManorCare?

2018ProMedica acquired the operations of HCR ManorCare in 2018, converting the chain — formerly owned by private equity giant The Carlyle Group — to a non-profit status and integrating the facilities into its existing network of acute care hospitals and other sites of care.

STEP 1

Open Internet Explorer and go to: mycitrix.bayhealth.org Enter User Name: *your Windows username Enter Password: *your Windows password

STEP 2

It may take a few minutes the first time but you should see something like this depending on what applications and Epic environments you have access to.

How to engage patients in healthcare?

Engage the patient by providing access to health and wellness information. Delight them with appointment scheduling, e-visits, remote monitoring, and telehealth.

Why take advantage of medical necessity criteria and network-based provider recommendations at the point of service?

Take advantage of medical necessity criteria and network-based provider recommendations at the point of service so your providers and staff can make financially responsible decisions about members' care.

Why use claims based analytics?

Use claims-based analytics to better manage spends and trends.

What can patients do with MyChart?

Patients have personal and family health information at their fingertips with MyChart. They can message their doctors, attend e-visits, complete questionnaires, schedule appointments, and be more involved in managing their health.

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