Remote-access Guide

epic remote access ccmc

by Barney Hoppe Published 2 years ago Updated 2 years ago
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What is EpicCare link?

Connecticut Children’s Medical Center’s EpicCare Link online patient management portal offers referring providers easier access to information on patients’ care. EpicCare Link is available 24/7 via any computer with an Internet connection and an up-to-date browser.

Can CCCCF-managed devices still use enterprise outlook?

CCF-managed devices will continue to use Enterprise Outlook. OWA does not allow attachments from network folders and will be restricted to local files only. This is a licensing, security, and compliance requirement.

How do I contact remote access support?

If you have a general question, you may find your answer under the Help tab on this site, or you may send an email to remoteaccess@ccf.org to receive a response within one business day.

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What is Epic Link?

Epic Link allows referring providers web-based real-time read-only access to Epic’s Chart Review and Results Review. With Epic Link you’ll have:

Can you access Epic Link anywhere?

Access anywhere. With Epic Link, you have view-only access anywhere you have internet service.

What if I have an EpicCARElink account at another facility?

You will still need to sign up for a Cook Children's EpicCARE link account.

How secure is EpicCARElink?

Your patient's privacy is our priority. Access to health information is kept private and secure through activation codes, individual usernames and passwords, and permissions parameters. All EpicCARE link messaging is done while you are securely logged into the website .

Why should I sign up for EpicCARElink?

EpicCARE link has many features that greatly improve the provider/patient experience. These include:

What information do automatic messages provide?

With automatic messages about important events, you can have the latest information about your patient's treatment. We'll notify you when you can log in to view:

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