How do I get help with using Epic?
There are many ways to get help with using Epic. Any issues with the electronic medical record system should be promptly reported so that they can be resolved quickly. Please be prepared to provide your name, JHED ID, job role, location, department, call back number, HELP desk ticket number, issue and whether or not there is support available.
What do I do if my Epic super-user isn't available?
Epic Help Desk: If your Epic super-user isn’t available, call the help desk at 410-614-EPIC (3742) at any time of day. Within Hyperspace, click the Epic button, then Help, then Epic Help Desk. On your My Johns Hopkins desktop page, go to MyApps and click the Epic Help Desk button.
What is the remote access portal (rap)?
View Clinical Pathways developed by teams of physicians, physician assistants, nurse practitioners, specialists and other healthcare providers. Our Remote Access Portal is a quick, easy and secure way to access our information system off-campus. Please note that an account is required.
What is the remote access portal?
Our Remote Access Portal is a quick, easy and secure way to access our information system off-campus. Please note that an account is required. Our Physician Liaisons are dedicated to providing information, strengthening relationships and connecting physicians and their staff members.
Does John Hopkins use epic?
July 1 marked a milestone for Johns Hopkins Medicine: The Johns Hopkins Hospital was finally connected to the Epic electronic medical record. It's the OpenTable concept applied to screening mammograms, and Epic is promoting it to other health systems as a best practice.
What EMR system does Johns Hopkins use?
EpicEpic at Johns Hopkins Johns Hopkins Medicine now has a single, integrated electronic medical record system for the entire enterprise. Epic incorporates scheduling and registration, clinical documentation, computerized provider order entry (CPOE), ePrescribing and Charge Capture.
How do I use Hopkins VPN?
Through Hopkins' Pulse Secure VPN, you'll have access to any files, applications, and websites that you normally access on campus through the Johns Hopkins network. To use it, you simply need to enroll in Azure multifactor authentication and download the Pulse Secure VPN client.
How do I access my JHU email?
Visit my.jh.edu. Log in to the portal using your JHED ID and password. (If you do not know your JHED ID and/or your password, please review our JHED Instructional Guide.) You will be prompted to accept the Office 365 Terms of Service.
When did Johns Hopkins start using Epic?
2013With the 2013 launch of Epic, a software system that will integrate medical records across Johns Hopkins Medicine into a central database, all of the health system's 1,700 specialists and primary care physicians will gain access to the same powerful tools available to Green and his JHCP colleagues.
What is Epic Hyperspace?
The Epic Hyperspace App is a collection of log parsing rules, AI Engine rules, reports and dashboards designed to provide visibility into potential unusual activity within and related to Epic Electronic Healthcare Records systems.
What is my Johns Hopkins ID?
Your JHED Login ID (which is also referred to as your JHED ID or your JHED LID) is the username that you use when you log into the JHED system. New students should have received an email containing their JHED ID. If you have not received your JHED ID via email, please use SEAM's contact form or call 410-516-8080.
What does Jhmi stand for?
Collectively known as Johns Hopkins Medical Institutions (JHMI) campus, the East Baltimore facility occupies several city blocks spreading from the Johns Hopkins Hospital trademark dome.
What is JHED?
The Johns Hopkins Enterprise Directory (JHED) system is an online, comprehensive source of contact information for Johns Hopkins University and Johns Hopkins Medical Institutions faculty, staff and students. JHED is a major element of the myJH portal.
Is Epic EMR web based?
Epic EHR is cloud-based, so available on any device with an internet browser installed.
How do I get certified in Epic software?
To become Epic certified, candidates must go through a training program and then take and pass a certification exam. In many cases, to be admitted into an Epic training program, you must have sponsorship from an employer. There are several modules as options that you can take for Epic certification.
How do I add coverage in epic?
When in doubt, go to the Coverage name and click on either the View/edit other members on this coverage or hyperlinked patient name under Coverage Members. For Quest plans, once you term the insurance, to create a new coverage click on Add Member (see below) Then click Accept.
What is hybrid work?
A hybrid work model is a combination of remote workers and an in-person component. This scenario introduces technology and office space challenges. If you have multiple employees sharing the same office space, you may consider replacing the traditional desktop PC with a laptop and docking station. Current standard hardware solutions are available on the Future Tech site. Work from home bundles are available at the JH Tech Store. You may also contact your local PC support staff for assistance. Software may be purchased through the IT Service Catalog.
Does Johns Hopkins have a VPN?
Many resources at Johns Hopkins are restricted to the campus network, which means you must use the Pulse Secure VPN or MyCloud to connect to them. Each of these solutions may have prerequisites such as use of Azure multi-factor authentication (MFA), installation of a Citrix receiver client, or the installation of our Pulse Secure VPN client.
Outlook Web Access
Access your HCGH e-mail by logging in with your JHED at my.jhmi.edu. Outlook is under "Messaging" in the left-hand menu.
JHConnect (remote access to your work PC)
To download the JHConnect software, login to my.jhmi.edu using your JHED, and then click on "JHConnect" in the left-hand menu to access the instructions.
When did Johns Hopkins connect to Epic?
July 1 marked a milestone for Johns Hopkins Medicine: The Johns Hopkins Hospital was finally connected to the Epic electronic medical record.
What is an online health informatics course?
An online health informatics course provides advice and context for using electronic medical records systems.
Is tracking stroke patient data for a national registry more efficient and accurate?
Tracking stroke patient data for a national registry is now more efficient and accurate.
Is Johns Hopkins expanding its patient education program?
Johns Hopkins Medicine is expanding its patient education program, adding more videos and e-books while making it easier for clinicians to find useful materials and get them to patients.
How to submit an electronic request to Epic?
Epic Hyperspace: You may also submit an electronic request by following either of these steps: Within Hyperspace, click the Epic button, then Help, then Epic Help Desk. On your My Johns Hopkins desktop page, go to MyApps and click the Epic Help Desk button.
How to access Epic Hyperspace?
Epic Hyperspace: You may also submit an electronic request by following either of these steps: 1 Within Hyperspace, click the Epic button, then Help, then Epic Help Desk. 2 On your My Johns Hopkins desktop page, go to MyApps and click the Epic Help Desk button.
What to do if you have difficulty logging into Epic?
Epic Super-Users: If you are having difficulties logging in to the software system or entering information, contact your designated super-user first.
What is remote access portal?
Our Remote Access Portal is a quick, easy and secure way to access our information system off-campus. Please note that an account is required.
What is Johns Hopkins All Children's Hospital?
At Johns Hopkins All Children’s Hospital, we recognize the importance of partnering with members of the health care community to provide continuing education and other resources to physicians, nurses and other health care professionals.
