Remote-access Guide

epic remote access mercy

by Damian Jenkins Published 2 years ago Updated 1 year ago
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  • Step 1. Go to Epic Remote Access Mercy Hospital​ website using the links below
  • Step 2. Enter your Username and Password and click on Log In
  • Step 3. If there are any problems, here are some of our suggestions

For the FULL VERSION of Mercy Epic Hyperspace, you'll need to download the appropriate Citrix receiver on your device. From there you can visit apps.mercycare.org to log in remotely. Contact the Mercy Help Desk for technical assistance at (319) 861-7777.

Full Answer

How do I log in to Mercy epic hyperspace remotely?

For the FULL VERSION of Mercy Epic Hyperspace, you'll need to download the appropriate Citrix receiver on your device. From there you can visit apps.mercycare.org to log in remotely. Contact the Mercy Help Desk for technical assistance at (319) 861-7777.

How do I access the mercyonline e-library?

These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network. If you require a login for external use, please contact our Medical Librarian for more information.

How can the physicians gain remote access to key systems?

This allows the Physicians to have a fast and easy solution to gain remote access to key systems. These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network.

What is Mercy Technology Services?

What is Mercy recognized for?

What is MTS in Epic?

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You can also reach us at 111 or 093 297111. For information about fixed services please call at 060 61 00 00 phone number.

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Information and Training for Providers

Mercy Health providers can use this page for information and training on EpicCare Link, including ways to use the system and methods to improve patient care.

Request Access

If you need to create a new EpicCare Link site with multiple users or add users to an existing site, use the button below.

Need Assistance?

You can contact an administrator by emailing epiclinksupport@mercyhealth.com or calling 833-685-8500 .

What is Mercy Technology Services?

As the technology backbone of Mercy, Mercy Technology Services (MTS) supports a broad array of services to help pioneer a new model of care. MTS’ contributions include: 1 Building and managing Mercy’s gold star-rated Epic electronic health record 2 Conducting groundbreaking work in data analytics to improve patient care 3 Ensuring our patients have easy access to Mercy services through the MyMercy patient portal, our website, on-site systems and more

What is Mercy recognized for?

Mercy is recognized for technology innovation in ranking.

What is MTS in Epic?

MTS provides and manages technology solutions for Mercy, the nation's first health care provider accredited by Epic, to offer a full suite of electronic health record solutions to other hospitals, including Epic in the cloud, implementation and optimization. MTS' award-winning data analytics help reduce waste, manage health care's highest costs ...

What is Mercy Technology Services?

As the technology backbone of Mercy, Mercy Technology Services (MTS) supports a broad array of services to help pioneer a new model of care. MTS’ contributions include: 1 Building and managing Mercy’s gold star-rated Epic electronic health record 2 Conducting groundbreaking work in data analytics to improve patient care 3 Ensuring our patients have easy access to Mercy services through the MyMercy patient portal, our website, on-site systems and more

What is Mercy recognized for?

Mercy is recognized for technology innovation in ranking.

What is MTS in Epic?

MTS provides and manages technology solutions for Mercy, the nation's first health care provider accredited by Epic, to offer a full suite of electronic health record solutions to other hospitals, including Epic in the cloud, implementation and optimization. MTS' award-winning data analytics help reduce waste, manage health care's highest costs ...

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