Remote-access Guide

epic remote access ucsf

by Jo Jones Published 2 years ago Updated 1 year ago
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How do I access UCSF pulse secure VPN?

UCSF Pulse Secure VPN can be accessed by (1) using the Pulse Secure VPN client on your computer or smartphone client or (2) using the VPN web portal. All methods require that you have a UCSF Active Directory account and Duo two-factor authentication.

Can I access the f5/remote access site at zsfg?

If you are on-site at ZSFG, please be sure your computer is not connected to the UCSF-Clinical or DPHUser wireless networks or a wired DPH network. This F5/Remote Access site is intended for REMOTE (off-site) access. While at ZSFG, you should be using the VMWare Horizon client installed on your computer, not this remote HTML5 Client solution.

Why is my computer not connecting to the UCSF-Clinical or dphuser wireless networks?

Please confirm that your computer has an Internet connection by going to another website. If you are on-site at ZSFG, please be sure your computer is not connected to the UCSF-Clinical or DPHUser wireless networks or a wired DPH network. This F5/Remote Access site is intended for REMOTE (off-site) access.

How do I get access to clinical applications at zsfg?

If you are a UCSF clinical provider (faculty or staff) who needs access to clinical applications at ZSFG, please contact the UCSF Service Desk at 628-206-5126. If you are a trainee (student, resident or fellow) please contact your Trainee Administrator/Coordinator (TA) to have them confirm you have access in the Hydra system.

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How do I access my epic from home UCSF?

In your web browser, go to https://remote.ucsf.edu and log in with your AD username and password. You will see this screen, asking you to choose an authentication method: Click on Send Me a Push, Call Me or Enter a Passcode to complete your login.

How do I access my APeX UCSF?

Go to connect.ucsfmedicalcenter.org and login with your APeX username and password. 3.

How do I access my UCSF VPN?

Description. UCSF Pulse Secure VPN can be accessed by (1) using the Pulse Secure VPN client on your computer or smartphone client or (2) using the VPN web portal. All methods require that you have a UCSF Active Directory account and Duo two-factor authentication. See VPN Web Portal for more details.

How do you connect to pulse UCSF?

How do I connect using the Pulse Secure client?Click on the Pulse Secure taskbar icon. ( ... Select UCSF Remote Dual-Factor.Click Connect.Enter your credentials and click OK.A second dialog box will appear, asking for a second password.Enter push, sms or phone to validate the second-factor authentication.More items...

Is there an app for UCSF MyChart?

Can I get UCSF MyChart on my mobile device? Yes! The UCSF MyChart Mobile Application is available from the App Store for iPhone, iPad and Android.

How do I enable duo UCSF?

Go to https://remote.ucsf.edu and logon with your UCSF Active Directory account. If you are prompted with the screen below you have been enrolled in Duo. Please click on “Start Setup” to enroll your device. Note: If you are not prompted to “Start Setup”, your account needs to be associated with Duo.

What is remote VPN?

A remote access virtual private network (VPN) enables users who are working remotely to securely access and use applications and data that reside in the corporate data center and headquarters, encrypting all traffic the users send and receive.

How do I add a device to my Duo mobile UCSF?

Go to http://help.ucsf.edu and click on Accounts, Access & Email. Log into MyAccess with your network login username and password. Click on Duo YubiKey (Two Factor USB Device) Request Form. Fill out the form and click Submit.

What is UCSF APeX?

APeX (Advanced Patient-Centered Excellence) is UCSF's electronic EPIC based, Medical Record System (EMR) and electronic health record (EHR) system data dating back to 2012. APeX includes most imported UCare and STOR data.

Is APeX an epic?

On PC, the game is not currently on the Epic Games Store or GOG. It is not clear it will ever hit those storefronts on PC in the future, but it is not likely since EA probably wants more users on its own storefront as well as Steam, its biggest competitor.

How do I enroll in using UCSF password management tool?

Enroll and log in Go to the UCSF Password Management Tool. Enter either your 9-digit UCSF ID number (02xxxxxxx) or your UCSF email address. Create six security questions and answers to authenticate your account and enroll in the tool.

How to access

Active Directory user account and DUO are required to sign on to Pulse Secure VPN.

Overview

UCSF Pulse Secure VPN can be accessed by (1) using the Pulse Secure VPN client on your computer or smartphone client or (2) using the VPN web portal. All methods require that you have a UCSF Active Directory account and Duo two-factor authentication. See VPN Web Portal for more details.

Connect on mobile devices

Download Pulse Secure from Google Play or the App Store to connect using Apple iPads, Apple iPhones or Android devices. See VPN Web Portal for more details.

Prerequisites

Already have access to DPH VDI and DPH MyDesktop. Note: Trainees should already have access to DPH VDI and DPH MyDesktop, you can you contact your TA to have them verify in the Hydra system.

Procedure for Using mydesktop.sfdph.org

Enter https://mydesktop.sfdph.org in the address bar of your web browser.

Troubleshooting

When connecting to DPHVDIProd I receive the error: “This desktop is currently not available. Please try connecting to this desktop again later, or contact your system administrator.” Resolution: This error occurs intermittently so please try to reconnect again.

Technical Support

For technical assistance, please call the UCSF Service Desk at 628-206-5126 and ask the analyst to assign ticket to ITFS_SFGH team.

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