Remote-access Guide

epic remote access uf

by Jolie Ullrich II Published 3 years ago Updated 2 years ago
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Why do I have to navigate to the EpicCare MyLink portal?

This way, you don't need to navigate back to the page on which you were previously working. EpicCare MyLink is the Community Physician Portal for UF Health. This portal provides real-time web access to patient information, so physicians who practice at locations outside of UF Health can access patients' clinical data.

What is the UF Health Portal?

This portal provides real-time web access to patient information, so physicians who practice at locations outside of UF Health can access patients' clinical data. This streamlines and speeds up the ability to remain up to date on changes to patients’ medical record.

How do I log on to epic production?

Click Log On. Click Log On. A new EPIC Production icon will be placed on your desktop.

How do I connect to UFAD via Remote Desktop?

Click on "Show Options" in the lower left hand corner and enter your username as username@ad.ufl.edu or ufad\username. Click on Save and then click on the Connect button. In the Search box, type Microsoft Remote Desktop and click enter to begin the search

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Features

Using EpicCare MyLink, you will be able to access and search the patient's chart, including:

Questions?

If you have questions or need clarification, please contact MyLinkRequests@shands.ufl.edu

How to use Remote Desktop on Mac?

If you are using a Mac with macOS Catalina: 1 Open the App Store 2 Make sure you are signed in to the App Store with your Apple ID 3 In the Search box, type Microsoft Remote Desktop and click enter to begin the search 4 Click “Get” next to the Microsoft Remote Desktop 10 search result 5 Click “Install” 6 Microsoft Remote Desktop App will now appear in Applications 7 Click on Microsoft Remote Desktop to open the App 8 Click through any prompts until the Microsoft Remote Desktop App opens in its own window 9 Click “Add PC” 10 Enter the provided computer name in the “PC name:” text field (this is your office computer’s full computer name e.g. TSS-FA-352.ad.ufl.edu) 11 Enter a “Friendly name:” in the corresponding text field (e.g. Office Computer at Work) 12 There are options you can choose to customize your remote experience. Please consult with your local IT representative before making any custom changes. 13 Click Add 14 Your remote connection is now permanently added to the Microsoft Remote Desktop display window. 15 Click on remote connection you just created (e.g. Office Computer at Work) 16 Enter your Gatorlink username (username@ad.ufl.edu) and password 17 Click Continue 18 Click Continue to the certificate prompt (possibly twice) 19 You are now logged onto your work computer

What is remote desktop?

Remote Desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local. There are some items that need to be set up prior to first use. You will need a Windows based PC or a Mac and be connected to the Internet to use Remote Desktop. The product in this category can be used on a Windows based PC, Macintosh, iPads and smartphones (via a mobile app). Check with your local IT representative before attempting to use Remote Desktop.

How to install Microsoft Remote Desktop 10?

In the Search box, type Microsoft Remote Desktop and click enter to begin the search. Click “Get” next to the Microsoft Remote Desktop 10 search result. Click “Install”. Microsoft Remote Desktop App will now appear in Applications. Click on Microsoft Remote Desktop to open the App.

How to disconnect when working remotely?

When you are done working remotely you can click your Start button and either Logoff or Disconnect. Disconnecting will leave your office computer in the state when you disconnected (open programs and files will be left active, essentially like walking away from your computer and letting it lock, not logged off).

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