Remote-access Guide

epic remote access umms

by Kitty Turcotte Published 2 years ago Updated 2 years ago
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How do I submit a request for Epic and outlook?

Requests for trainee access to applications such as EPIC and Outlook, are now submitted through UMMS Service Desk Portal. Paper forms will not be accepted.

What is remote access to campus resources?

Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network.

How do I request access to the UCS system?

Access to our systems is highly regulated, secured and audited. Requests for access are carefully reviewed and the least level of risk associated with the need for care or payment are determined. Submit your request here. You may also print, complete, and fax the form to 443-843-8916 or email to accessrequest@uchs.org

How do I enroll a post-acute patient in epic Care Link?

If you are a post-acute provider or other organization with whom we share patients, please email epiccarelinkadmin@umassmemorial.org and describe your need. Our support staff will redirect to the appropriate UMass Memorial department and/or instruct you as to how to enroll.

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CRISP Health Information Exchange

University of Maryland, Upper Chesapeake Health supports the state wide health information exchange known as CRISP. We encourage our community providers to explore and register with the CRISP system to get information on their patients from Upper Chesapeake as well as organizations across the state, Delaware, Virginia and DC.

Access to Upper Chesapeake Information Systems

Upper Chesapeake understands that patients entrust us with the security and privacy of their data. Access to our systems is highly regulated, secured and audited.

What is remote access on campus?

Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network. If remote access solutions are not working on your personal computer, try performing a general cleanup.

What is DOM desktop?

This is a generic desktop that provides access to the most commonly used systems/services, including the H and I drives. To use this system please submit an incident ticket including a description of what services you require.

What is SOM VPN?

VPN. The SOM VPN (virtual private network) is used to remotely connect to internal resources from Department of Medicine supported devices. To use this system please submit an incident ticket including a description of what services you require and the host name of the supported device.

Is remote access subject to our policies?

All remote access is subject to our Remote Access Policies.

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