Remote-access Guide

epic remote access uthscsa

by Savion Ernser Published 2 years ago Updated 2 years ago
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Who should use the UT Health San Antonio VPN?

All UT Health San Antonio faculty, staff and students who need remote access from an internet connection point to the private UT Health San Antonio computer network should use the VPN connection.

How do I request remote access to UHS applications?

If you have questions, or need assistance with Citrix remote access, please contact the UHS computer hep desk at (210) 358-4059 Fill out a request form for remote access to UHS internal applications.

How do I access UHS PACs/synapse?

Scan or fax the completed form to UHS Data Security - fax number (210) 358-0340. To request access to UHS internal applications, contact the Computer Help Desk at (210) 358-4059 to verify your access. Login to access the Radiology PACS/Synapse client installation page. Click here to access PACS/Synapse.

What is the policy on unauthorized access to the UHS?

Unauthorized access is prohibited. Usage may be subject to security testing and monitoring. Abuse is subject to criminal prosecution.. Login to remote access to use internal UHS applications such as:

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We Are Your Information Management & Services Solution

Welcome to the Information Management & Services (IMS) website.

How to update the Online Directory

The directory with "TN" in the address please provide the page with edits via email sanchezc3@uthscsa.edu

Why do universities need to be secure?

All hardware and software platforms must be configured in a secure manner to ensure the confidentiality, integrity and availability of University resources.

What is 2FA authentication?

Two-factor authentication (2FA), adds an additional layer of security to University computers.

Does UT Health have an IP address?

Another property of the VPN is that once the VPN is established, the end user node appears to have a local UT Health San Antonio Internet (IP) address, which is required to access some specific applications (Library).

Do I still need to have an Internet Service Provider (ISP) like Road Runner, AT&T, DSL, etc.?

Yes. VPN works along with your ISP to give a secure connection between your home computer and the UT Health Science Center campus. VPN does not replace your ISP, it works to protect data transmissions from being intercepted by a third party.

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