Remote-access Guide

epic remote access wash u

by Trent Grimes Published 2 years ago Updated 1 year ago
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How do I access epic from home?

Utilize VPN (specifically the Med School’s VPN) when you are not connected to BJC’s CARENET or WU’s WUCON networks. VPN is required to access Epic from home. Click here to learn how to connect to VPN. Download Citrix Receiver (EPIC is only available via Citrix whether you are at work or at home).

Do I need a VPN to access epic?

Utilize VPN (specifically the Med School’s VPN) when you are not connected to BJC’s CARENET or WU’s WUCON networks. VPN is required to access Epic from home. Click here to learn how to connect to VPN.

Do I need to install Citrix Receiver to access epic?

Citrix Receiver is required to access Epic. If Citrix Receiver is not already installed, click here to download it. The next step is only available on a secure network with Citrix Receiver installed.

How do I sign out of wudosis to use RemoteApp?

Click the Sign out link in the upper-right, and log back in with your WUDOSIS credentials if you’d like to use any of the clinical RemoteApp Programs. The Remote Desktop tab will allow you to connect to your work computer remotely. Note that your computer name will change with the migration to Shared IT Services.

How to log into my own work computer remotely?

What is ITC-Wudosis Help Desk?

What is ITC remote desktop?

How to change if server authentication fails?

Where is Remote Desktop Connection on Windows 7?

Where to enter password in wustlkeyid?

Do remote work computers need to be powered on?

See 4 more

About this website

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Remote Desktop Windows - Washington University in St. Louis

Remote Desktop Access for Windows. You must know the name of the computer to which you want to connect. If you are connecting to your office PC at Olin, you can determine your computer name by doing the following.

Remote Access - Washington University in St. Louis

For additional information, resources, tips and tricks for working remotely: Center for Digital Education; WashU IT Telecommuting During COVID-19

Academic Remote Access - Washington University in St. Louis

Event Calendar. The comprehensive source for all McKelvey School of Engineering events. News. Explore the latest news from the school with stories ranging from groundbreaking research to how McKelvey Engineering students are making an impact in the world.

Accessing Epic on WashU Computers

Note: These instructions apply to WashU computers only. You must be connected to a secure WashU or BJC network before logging in ( WUSM-secure or direct wired connection, not Guest or Eduroam).

Look for the Epic Web Portal icon

This icon will open Internet Explorer. If you do not see this icon on your desktop, please call your IT help desk (info below). You may also access the Epic web portal directly by going to: https://epic-portal.et0965.epichosted.com

Log in with your WUSTL Key ID and password

Epic runs through Citrix. If this is the first time you’ve run Citrix content from IE, you may need to click Allow in the bottom of your browser, and again in the security pop-up. Be sure to check Do not show me this warning for this program again.

Log in with your WUSTL Key ID and password

If you do not see the desktop icon, or if you get a message that Windows can’t open the file, please call your Service Desk, so that we can install the shortcut and the properly configured version of Citrix.

Open Epic from the Citrix Window

Note that you will not see any content when logging into the Epic portal until you have been to training. Once you have been to training, you may access the Epic playground. Find the Epic Training folder and select the PLY Hyperspace Icon.

How to log into my own work computer remotely?

For logging into your own work computer remotely (not the ITC desktop), log in with your ACCOUNTS (WUSTL Key) credentials, and use the fully qualified name of your work computer (computer names change after migration to Shared IT Services).

What is ITC-Wudosis Help Desk?

Users new to Shared IT Services who were previously supported by the ITC-Wudosis Help desk (Orthopedics, Surgery, Obstetrics/Gynecology, Siteman Cancer Center, WUCA Departments) will find updated instructions for remotely accessing clinical applications, the ITC virtual desktop, or their office computers.

What is ITC remote desktop?

The ITC Remote Desktop allows you to access your clinical apps and fileshares from home. You can either log in through IE to launch, or you can download a desktop shortcut to launch directly.

How to change if server authentication fails?

In the options dialog box, click on the Advanced tab. Then change the setting “If server authentication fails:” to “ Connect and don’t warn me ”.

Where is Remote Desktop Connection on Windows 7?

The easiest way to find the Remote Desktop Connection app is to search for it in the search bar next to the start menu, or you can find it under the category of Windows Accessories. Click to launch.

Where to enter password in wustlkeyid?

Enter your name and password in format of accountswustlkeyid in the User Name section. Your screen should look similar to the image below.

Do remote work computers need to be powered on?

Your remote work computer must be powered on in order for you to connect.

How to log into my own work computer remotely?

For logging into your own work computer remotely (not the ITC desktop), log in with your ACCOUNTS (WUSTL Key) credentials, and use the fully qualified name of your work computer (computer names change after migration to Shared IT Services).

What is ITC-Wudosis Help Desk?

Users new to Shared IT Services who were previously supported by the ITC-Wudosis Help desk (Orthopedics, Surgery, Obstetrics/Gynecology, Siteman Cancer Center, WUCA Departments) will find updated instructions for remotely accessing clinical applications, the ITC virtual desktop, or their office computers.

What is ITC remote desktop?

The ITC Remote Desktop allows you to access your clinical apps and fileshares from home. You can either log in through IE to launch, or you can download a desktop shortcut to launch directly.

How to change if server authentication fails?

In the options dialog box, click on the Advanced tab. Then change the setting “If server authentication fails:” to “ Connect and don’t warn me ”.

Where is Remote Desktop Connection on Windows 7?

The easiest way to find the Remote Desktop Connection app is to search for it in the search bar next to the start menu, or you can find it under the category of Windows Accessories. Click to launch.

Where to enter password in wustlkeyid?

Enter your name and password in format of accountswustlkeyid in the User Name section. Your screen should look similar to the image below.

Do remote work computers need to be powered on?

Your remote work computer must be powered on in order for you to connect.

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