How do I submit a request for Epic and outlook?
Requests for trainee access to applications such as EPIC and Outlook, are now submitted through UMMS Service Desk Portal. Paper forms will not be accepted.
What is remote access to campus resources?
Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network.
How do I enroll a post-acute patient in epic Care Link?
If you are a post-acute provider or other organization with whom we share patients, please email epiccarelinkadmin@umassmemorial.org and describe your need. Our support staff will redirect to the appropriate UMass Memorial department and/or instruct you as to how to enroll.
What applications are used at UMMC?
The majority of applications are related to health care. One of the largest applications is Epic, which provides communication, record keeping and health charts for UMMC's hospitals, pharmacies, care providers and patients. Canvas- A learning management system used at UMMC for student instruction
What is remote access on campus?
Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network. If remote access solutions are not working on your personal computer, try performing a general cleanup.
What is DOM desktop?
This is a generic desktop that provides access to the most commonly used systems/services, including the H and I drives. To use this system please submit an incident ticket including a description of what services you require.
What is SOM VPN?
VPN. The SOM VPN (virtual private network) is used to remotely connect to internal resources from Department of Medicine supported devices. To use this system please submit an incident ticket including a description of what services you require and the host name of the supported device.
Is remote access subject to our policies?
All remote access is subject to our Remote Access Policies.
Getting Started
Select the name of the University of Minnesota Technology Help representative with whom you are currently speaking in the Representatives box.
Bomgar Installation
We use Bomgar remote support software to access your computer. To install it, see Bomgar Remote Support .
What is Epic application?
One of the largest applications is Epic, which provides communication, record keeping and health charts for UMMC's hospitals, pharmacies, care providers and patients.
What is canvas in UMMC?
Canvas- A learning management system used at UMMC for student instruction