Remote-access Guide

error 868 name of remote access server did not resolve

by Helena Walsh Published 2 years ago Updated 2 years ago
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[Solution] Remote Connection not made because the name of the Remote Access Server Did not Resolve Error

What causes the ‘The Remote Connection was not Made Because the Name of the Remote Access Server did not Resolve’ Error on Windows 10?

  1. Solution 1: Flushing DNS and Resetting Winsock. As we mentioned above, the error can sometimes be triggered due to your...
  2. Solution 2: Disable Third-party Antivirus. You can also try to deal with the issue by disabling your third-party...

If you get the 'The remote connection was not made because the name of the remote access server did not resolve' error message while connecting to a VPN, it can be either due to the VPN server issue or an issue with your PC's connection.Mar 2, 2020

Full Answer

What is error 868 and how to fix it?

Read more Error 868 is a message you receive when trying to connect to a VPN. It says that t he remote connection was not made because the name of the remote access server did not resolve. You can get rid of this error message and establish a successful VPN connection on Windows 10 by following our step-by-step instructions below.

What does ‘the remote connection was not made’ mean?

If you get the ‘The remote connection was not made because the name of the remote access server did not resolve’ error message while connecting to a VPN, it can be either due to the VPN server issue or an issue with your PC’s connection.

Why is my VPN server name wrong?

The server name you entered in the VPN setup page was wrong. If the name wasn’t wrong, then there is something wrong with the system that translates names into addresses. This translation system is called the Domain Name System, or DNS.

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How do I fix VPN error 868?

How do I fix VPN error 868 on Windows 10?Check the IP address or domain name of the remote server. ... Add an exception to the Windows firewall. ... Check if your antivirus is blocking VPN traffic. ... Enable VPN passthrough on your router. ... Refresh your network settings. ... Reset the TAP drivers.

How do I resolve remote access to my server?

To fix the problem, check the configuration and see if that helps.Double-check the Hostname. ... Use a reliable VPN to create a remote connection. ... Flush the DNS and reset connections with Command Prompt. ... Disable your firewall. ... Change your DNS. ... Restart RasMan process. ... Close anti-virus software and firewalls. ... Disable your proxy.More items...•

Which has failed the error code returned on failure is 868?

Error 868 is a Windows error that means that your computer cannot connect to our server. Usually, this is down to a local configuration problem, either the VPN is setup incorrectly, or something is blocking the connection (usually your security software, firewall or router).

What is the name of the remote access server?

Microsoft Remote Access Server (RAS) is the predecessor to Microsoft Routing and Remote Access Server (RRAS). RRAS is a Microsoft Windows Server feature that allows Microsoft Windows clients to remotely access a Microsoft Windows network.

Can't connect to remote server?

The most common cause of a failing RDP connection concerns network connectivity issues, for instance, if a firewall is blocking access. You can use ping, a Telnet client, and PsPing from your local machine to check the connectivity to the remote computer. Keep in mind ping won't work if ICMP is blocked on your network.

How do I resolve an RDP problem?

To resolve this problem, determine which application is using the same port as RDP. If the port assignment for that application cannot be changed, change the port assigned to RDP by changing the registry. After you change the registry, you must restart the Remote Desktop Services service.

What is VPN error?

The error code indicates that there is an issue with your connecting VPN device. It is almost always caused by a wrong configuration of the VPN device or by the connection being already in use.

Can't connect to VPN The parameter is incorrect?

The error is caused by a network stack misconfiguration issue on your Windows device. The quickest and simplest way to resolve this issue is to reboot your Windows device, sometimes this can fix the issue, also make sure you have the latest Windows updates installed.

Which has failed the error code returned on failure is 789?

Why does VPN error 789 appear? This error pops up when your system is not properly set up to connect to an L2TP server, thus the connection attempt fails even before you establish a connection with the server. It is also linked to the incorrect configuration of your operating system like Windows 10 in this case.

What does the name of the remote access server did not resolve?

If you get the 'The remote connection was not made because the name of the remote access server did not resolve' error message while connecting to a VPN, it can be either due to the VPN server issue or an issue with your PC's connection.

How do I install remote access?

Set up remote access to your computerOn your computer, open Chrome.In the address bar, enter remotedesktop.google.com/access .Under “Set up Remote Access,” click Download .Follow the onscreen directions to download and install Chrome Remote Desktop.

How do I set up remote access?

Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•

How do I enable remote access to the server is not enabled?

Go to the Start menu and type “Allow Remote Desktop Connections.” Look for an option called “Change settings to allow remote connections to this computer.” Click on the “Show settings” link right next to it. Check the “Allow Remote Assistance Connections to this Computer.” Click Apply and OK.

How do I restart remote access and routing?

5] Restart the Routing and Remote Access Service In the Services app, scroll down the list of services and locate Routing and Remote Access. Once you find it, right-click on it and select Properties. Under the General tab, click on the Startup type drop-down and select Automatic (Delayed Start).

How do I disable remote access and routing services?

You may right-click the server, and then click Disable Routing and Remote Access. Click Yes when it is prompted with an informational message.

How do I connect my computer to a server?

To connect your PC to a server, follow these steps.Open File Explorer and select This PC.Select Map network drive in the toolbar.Select the Drive drop-down menu and choose a letter to assign to the server.Fill in the Folder field with the IP address or hostname of the server you want to access.More items...•

Why is my remote connection not made?

If you get the ‘ The remote connection was not made because the name of the remote access server did not resolve ’ error message while connecting to a VPN, it can be either due to the VPN server issue or an issue with your PC’s connection.

Why is my VPN server not connecting?

System’s connection: Another cause of the error can be your system’s network connections. Sometimes, it can be due to your DNS cache etc.

Why is my server error 868?

When you get an 868 error it is because you either entered in the wrong server name, or the DNS server is having problems.

What Does VPN Error 868 Mean?

If you get a message with VPN Error 868, you are using a VPN for Windows 7, 8, or 10 and you have tried to set up a VPN connection through the Network Settings screen.

How to fix VPN connection?

Step 1. Go back to the Network and Internet Settings page by pressing the Windows button and the “I” key together, then selecting “Network and Internet.”. Click on VPN in the left-hand menu. Click on the name of the VPN connection that you set up. Step 2.

Why does my VPN fail?

Another possibility that could cause a connection to the VPN to fail is if you haven’t entered the correct username or password.

What is DNS server?

If the name wasn’t wrong, then there is something wrong with the system that translates names into addresses. This translation system is called the Domain Name System, or DNS. Your DNS server may be local or it may be provided by your internet service provider (ISP), or it may be on the network that you are connected to.

Why is my VPN not showing 868?

If you can turn on your VPN there without getting the 868 message, then the problem lies either with your router or your internet service provider . The chances are that your ISP gave you the router, so contact the helpdesk and explain the problem.

Why is my VPN blocked?

Your anti-virus software or your firewall may be blocking the VPN connection. Access your anti-virus and turn it off. If you are using the Windows Firewall, follow these instructions to turn it off.

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1] Run A Few Command Prompt Commands

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Run the following commands in a command prompt window one by one and restart the system. Basically these commands – renew the IP address, reset Winsock and Flush DNS cache. Restart the system after running these commands. Try connecting to the VPN and check if it resolves the issue.
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2] Disable The Firewall and The Anti-Virus

  • At times, the anti-virus software could interfere with the functioning if the VPN software. It is the same with the Firewall. To isolate the issue, we could disable or uninstall the anti-virus software and check if it resolves the issue. It could be re-installed or changed later. To disable the Firewallyou can follow this process: 1] Open Control Panel after searching in the Windows searc…
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3] Change The Network

  • Sometimes, the Network might pose restrictions while connecting to a VPN client. Changing the network could help isolate the issue in this case. If the steps mentioned above help resolve the issue with the VPN client, good enough, or else some of these advanced VPN error troubleshootingsuggestions. Read: 1. VPN Error 800, The remote connection was not made bec…
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