Remote-access Guide

europe remote access mayer brown

by Hassie Ziemann Published 2 years ago Updated 1 year ago
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Overview

This guide will help employers manage HR legal and practical issues arising from COVID-19. It covers:

Good Practice

There are a number of key good practice points that employers across all jurisdictions will want to consider in connection with COVID-19:

Action Point Checklist

In general terms, the steps an employer needs to be taking now relate to four categories: Review, Communicate, Update and Travel. No list of action points will be comprehensive for all employers, but the following will form a good starting point.

Service Desk Specialist

Instrumental in providing Level II support during the Windows 7/Office 2010 conversion to Offices in Hong Kong, Europe, Los Angeles, Houston, New York, and Washington. Providing phone and technical support during migration from Windows XP to Windows 7.

Executive Program Director

NFP - Technology based training lab and instructional resource centers for low income residents.

Contract Service Desk Analyst

Providing high quality customer service interactions with the firms end user population via the telephone or email. Technical support for Microsoft Office 2007, Citrix, and legal specific applications such as Workshare, Payne and Desksite.

Contract Level II Helpdesk Support

Instrumental in providing Level II support during the Windows 7/Office 2010 conversion to Offices in Hong Kong, Europe, Los Angeles, Houston, New York, and Washington. Providing phone and technical support during migration from Windows XP to Windows 7.

Sr. Desktop Support Analyst

Desktop Service Tech handling various branch and local offices providing primarily support to remote users in Rolling Meadows and Naperville, and on-site desktop support to the downtown offices, Support included hardware/software installs/removal requests and blackberry activation.

Contract Helpdesk Technician

Matter Centricity Support during the conversion from Desksite to MCC and Microsoft Office 2007 support to Offices in Hong Kong, Europe and the USA. Proficiency with Microsoft Office, Citrix and legal specific applications.Experience with Windows compatible personal computers, and Microsoft Windows XP and with Blackberry, Smartphone and RSA.

Technology Consultant

Owner-MBE/WBE Assists small business entrepreneurs with office automation, training, client databases Designed and facilitated WinNT, MSOffice and Corel WordPerfect workshops for City and Corporate Clients. Very instrumental with the Training and Y2K conversion from terminals to desktops for the Dept.

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