Remote-access Guide

european commission remote access webmail

by Alena Reynolds Published 2 years ago Updated 2 years ago
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How do I sign in to the EU login?

In this tutorial you will learn how to sign in to the the European Commission's user authentication service known as 'EU Login'. The process occurs in 3 steps: 1. Go to EU Login. 2. Enter your e-mail address.

How do I sign into one of the commission services?

ONCE MY EU LOGIN ACCOUNT IS ACTIVATED, HOW DO I SIGN INTO ONE OF THE COMMISSION SERVICES? There is a single access point called “My Remote” with a menu offering access to the different applications of the Commission (JSIS online, My IntraComm, SYSPER Post Activity, Staff Matter + Staff Contact and EU Login.

How do I authenticate with the EU login mobile app?

To authenticate with the EU LOGIN Mobile app with a QR code First, enter your Username (=Your login) or EC email address Example: duponje or jean.dupond@ec.europa.eu Then click on “Next” DIGIT.A.1 – ITIC User Communication – Réf: RDS.M5.LaptopCE.EN - Version 1.1 – 13/03/2020 8 Then, enter your EU LOGIN password.

What domain is the EU website address?

No posts in this forum. How do you know? All official European Union website addresses are in the europa.eu domain. This site uses cookies to offer you a better browsing experience. Find out more on how we use cookies.

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What is EU login?

EU Login (the former ECAS) is the European Commission’s authentication service. It is the gateway that allows authorised users, including retired staff of the European institutions, to access various information systems managed by the Commission, such as My IntraComm and JSIS Online, with just an email address and a password.

How to contact the EU login helpdesk?

The EU Login Helpdesk can also be reached at (+352) 43 01 35 035.

What does it mean when your email address appears automatically?

If the address appears automatically, it means you haven’t cleared all the stored data. If some of it is out of date, it may be the cause of your login problem.

Why is my EC account locked?

If your account is locked, it is because too many incorrect passwords have been entered in a row. During that time you won’t be able to log in or reset your password. Contact the EC-CENTRAL-HELPDESK@ec.europa.eu or wait 15 minutes until the account is unlocked automatically.

When did ECAS switch to new system?

All ECAS accounts were automatically carried forward when the Commission switched to the new system on 3 November 2016, so you would be duplicating your existing account, which causes problems for the system. In other words, do NOT click on “Create an account”.

Can you divulge your EU login password?

Don’t divulge your EU Login password to anyone else – even system administrators and support staff don’t need to know it and shouldn’t ask you for it!

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