What remote access options does Vava support?
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.
What is the remote access gateway?
The Remote Access Gateway provides employees and authorized affiliates with secure, remote access to applications and systems at the University of Vermont Medical Center. For additional support you can contact the IS Service Center by calling (802) 847-1414.
How do I request remote access to CAG or rescue?
Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How do I request remote access to the self-service portal?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.
How to request remote access VA?
How to disable automatic server selection in VPN?
What is a rescue GFE?
How to enable TLS 1.1?
How to stay productive while teleworking?
Is PIV card reader site specific?
Is VA responsible for non-VA websites?
See 4 more
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Citrix Gateway
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Citrix Access Gateway Install and Use
Citrix Access Gateway Install and Use (For Windows Operating System using Internet Explorer V 7 or above) Internet Explorer Go to the following address: https://citrixaccess.va.gov
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How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
How to stay productive while teleworking?
Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive
Is PIV card reader site specific?
Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.
Is VA responsible for non-VA websites?
This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.
What is the remote access gateway?
The Remote Access Gateway provides employees and authorized affiliates with secure, remote access to applications and systems at the University of Vermont Medical Center. For additional support you can contact the IS Service Center by calling (802) 847-1414.
How to add remote access gateway to trusted sites?
PCs only: Add the Remote Access Gateway URL to your list of Trusted Sites. Open the Control Panel on your PC. Open Internet Options. Go to the Security tab, click on Trusted Sites, and then click Sites.
How to set permissions to read and write in Citrix?
Open Connection Center. Click on your Citrix session to highlight it, then open Preferences. On the File Access tab, set permissions to Read and Write, then click OK.
Why is https://workspace.uvmhealth.org added to trusted sites?
https://workspace.uvmhealth.org must be added to Trusted Sites to prevent being prompted to download or run an . ica file when launching applications. Please see the Setup and configuration section above for instructions.
Can Citrix access local resources?
If you did not allow access to your local PC resources when launching an application for the first time, the Citrix session will not be permitted to access your local PC resources, like your printer. You will need to reset the security settings to allow access in order to print. Launch an application.
First time on this machine?
A Common Access Card reader will be provided by your local IT support staff, contact the Enterprise Service Desk at 1-855-352-0001 to request one.
Zoom Meetings in VDI
If you are attempting to use Zoom on your thick client or UMC, you should be using the Zoom VDI Plugin for Citrix Receiver for best results. If you are experiencing problems accessing your camera in a Zoom meeting, you may be missing the Zoom VDI Plugin for Citrix Receiver.
Mac OS Support
Per DLA Leadership direction, using a Mac to access DLA environments is not supported.
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
How to stay productive while teleworking?
Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive
Is PIV card reader site specific?
Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.
Is VA responsible for non-VA websites?
This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.
