Remote-access Guide

exacqvision remote access setup

by Emelia Glover Published 2 years ago Updated 1 year ago
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How do I access exacqVision?

To verify the configuration, open a web browser on the exacqVision Web Service computer, enter address 127.0. 0.1, log in (if necessary), and confirm that video can be viewed from a connected camera. The web browser/thin client provides many of the same features available in exacqVision Client.

Does exacqVision have a mobile app?

Download the freely distributed Exacq Mobile app for iOS (Apple), Android, Kindle Fire and Windows Phone 8 devices. This video shows you how easy it is to add cameras, arrange views, search for recorded video and utilize client-side dewarping on your mobile device.

How do I add users to exacqVision?

0:053:25Adding Users, exacqVision - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo add a new user simply click new to change the password or permission for a current user selectMoreTo add a new user simply click new to change the password or permission for a current user select the existing user from the drop-down. List under user accounts.

How do I start an exacqVision server?

To start the exacqVision Web Server, go to Access the Start Menu ► Programs ►exacqVision Page 2 IP Video Surveillance Solutions 3/6/2009 www.exacq.com Web Service ► Start exacqVision Web Service. We recommend that you set this to start automatically, in case of a power outage or unexpected reboot.

What is the default password for exacqVision?

admin256Note: The default username is admin and the default password is admin256. To prevent unauthorized access or modifications to the system, change the default username and password.

What port does exacqVision use?

22609Address is the IP Address of the exacqVision Server. Port is the port used by the exacqVision Server. By default, the port is 22609.

How do I view my camera on exacqVision?

0:023:14Views, exacqVision - YouTubeYouTubeStart of suggested clipEnd of suggested clipPage pull up the camera layout that you'd like to use for your view. And then click and drag theMorePage pull up the camera layout that you'd like to use for your view. And then click and drag the cameras audio or serial data from the camera tree on the left.

How do I update my exacqVision server?

You can perform or schedule an exacqVision server software update on the Server List page. On the toolbar, click Calendar and from the list, select Update Software. This opens the Schedule Software Update dialog. Select the servers to apply the software update to from the drop-down list.

How do I view exacqVision recordings?

Simply right-click anywhere on the video image and choose exacqReplay from the pop-up menu. Then click on the amount of recorded video you want to view (up to 15 minutes).

How do I restart Exacqvision?

Click Reboot on the status page to restart the camera. d. After the camera has restarted, return to the Settings/General page and verify the status.

How do you save an exacqVision video?

Ctrl-click (or right click) again and select Mark Export Stop. Finally, ctrl-click (or right click) and select Export Video. Select the folder you wish to export to. By default the folder is exacqVision Files.

How do I zoom in exacqVision?

After you have enabled the Digital PTZ option on a camera, you can quickly zoom in on a rectangular area of the image by holding down the Ctrl button on your keyboard. The cross cursor or arrow cursor becomes a magnifying glass cursor.

How do I update my exacqVision license?

Purchasing optional extended software updates is easy: Send the SSA configuration page to your Exacq dealer and request a quote. Purchase the software update subscription through your Exacq dealer. Your exacqVision dealer will provide an updated server license that enables immediate software update installation.

How do I update my exacqVision server?

You can perform or schedule an exacqVision server software update on the Server List page. On the toolbar, click Calendar and from the list, select Update Software. This opens the Schedule Software Update dialog. Select the servers to apply the software update to from the drop-down list.

What is ExacqVision web service?

The exacqVision web service uses a significant amount of computer resources to transcode video. Required resources increase in proportion to the number of simultaneous connections and the data rate of incoming video. Hardware upgrades are necessary to support heavy web service workloads.

Can you use a relay connection on Exacq?

You can now use a relay connection to access web services by using a public secure URL. You can enable or disable the relay URL on the Web Service Configuration page. When you access the web service from the Exacq Mobile app, an internal network address takes priority but the app automatically selects the best method of communication. For more information, see Editing the basic service configuration.

Can you modify a user's access credentials?

On the Administration page, you can modify a user’s access credentials, restore the web service to its default settings , and restrict access to the web service configuration to the localhost.

Build your security solution

With an Exacq video surveillance solution you can connect cameras, add access points, and select the storage that fits your needs. Additionally, exacqVision software allows you to customize deep learning analytics to match your business needs.

Use Existing Cameras or Choose Something New

Keep your existing IP or analog cameras or upgrade to something new. From excellent quality video and cameras equipped with video intelligence and analytics to small, discreet devices – we have a security camera system to meet your unique needs. Learn more about our video management software and surveillance camera solutions.

Add Access Points

Reduce overall security costs and improve response times with a system that works together. exacqVision integrates seamlessly with Kantech-Onboard to help you manage video surveillance and access control on one server.

High Performance Video Storage Options

Reliable hardware with proven performance ensures video recordings are safe and easily accessible. Whether you need a high-capacity network video recorder (NVR), a hybrid model to work with IP cameras, or an affordable high-performance solution, we have you covered.

Integrations with every major brand

AI analytics help maintain security, provide operational efficiency, and ensure employee safety. Tyco AI uses powerful algorithms to customize capabilities such as object classification, behavior, and facial recognition for the end-user's specific needs.

What is exacqvision software?

exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrangements that obscure the MAC require an additional USB-based NIC to provide a licensing MAC.

What is ExacqVision?

Your exacqVision system allows you to activate soft triggers from the client screen to trigger events defined in Event Linking. This can include activating outputs, activating Auto Export, or recording video.

What is the device page in ExacqVision?

The Device page provides information about the compression board installed in exacqVision hybrid video servers that manages the analog video cameras connected to the systems. If a compression board is installed in the system, the Device Information field displays the eDVR Device Type and Serial Number.

How long is Exacq warranty?

LIMITED WARRANTY. Exacq hardware products are warranted against defects in materials and workmanship for three (3) years from the date Exacq ships the products to the Customer. All software products are licensed to the Customer under the terms of the appropriate Exacq Technologies license. For a period of ninety (90) days from the Delivery Date, Exacq software products (when properly installed on Exacq hardware products) (a) will perform substantially in accordance with the accompanying written materials, and (b) the medium on which the software product is recorded will be free from defects in materials and workmanship under normal use and service. Any replacement of a licensed software product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Customer must obtain a Return Material Authorization number from Exacq before returning any products under warranty to Exacq. Customer shall pay expenses for shipment of repaired or replacement products to and from Exacq. After examining and testing a returned product, if Exacq concludes that a returned product is not defective, Customer will be notified, the product returned at Customer’s expense, and a charge made for examination and testing. This Limited Warranty is void if products or parts are damaged by (a) improper handling, normal wear and tear, accidents, theft, vandalism, fire, water or other peril; (b) conditions outside the specifications for operation of the products, including but not limited to, electrical power, temperature humidity, dust or lightning; (c) Customer supplied third party software not intended for use with the applicable Exacq software; (d) utilization of an improper hardware or software key; (e) or improper use, negligence, repair, alteration or maintenance of the product not performed by Exacq Technologies, Inc. or its authorized service centers or authorized technicians.

How does a motion mask work?

motion mask reduces unwanted recording by ignoring motion events that occur in certain areas of an image. For example, if a camera is pointed at a room that has a moving ceiling fan in the field of view, you can avoid continuous motion recording by masking out the fan while still recording motion that occurs in the rest of the camera’s field of view. Motion masks save storage space, extend recording time, and make it easier to visually see motion events on the video timeline on the Search Page. A motion window is simply the opposite of a motion mask.

What is exacqvision software?

exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrangements that obscure the MAC require an additional USB-based NIC to provide a licensing MAC.

What is the device page in ExacqVision?

The Device page provides information about the compression board installed in exacqVision hybrid video servers that manages the analog video cameras connected to the systems. If a compression board is installed in the system, the Device Information field displays the eDVR Device Type and Serial Number.

What is an exacq?

The Exacq Product contains incidental radio frequency-generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the Federal Communications Commission (FCC) Rules. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference to radio and television reception, in which case users will be required to correct the interference at their own expense. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by one or more of the following measures: Reorient the television or radio receiving antenna, and/or relocate the Exacq product and the radio or TV with respect to each other. If necessary, users should consult the manufacturer or an experienced radio/television technician for additional suggestions. Users may find helpful the following booklet prepared by the Federal Communications Commission: “How to Identify and Resolve Radio-TV Interference Problems,” which is available from the Government Printing Office, Washington DC, 20402 (stock #004-000-00345-4).

How long is Exacq warranty?

LIMITED WARRANTY. Exacq hardware products are warranted against defects in materials and workmanship for three (3) years from the date Exacq ships the products to the Customer. All software products are licensed to the Customer under the terms of the appropriate Exacq Technologies license. For a period of ninety (90) days from the Delivery Date, Exacq software products (when properly installed on Exacq hardware products) (a) will perform substantially in accordance with the accompanying written materials, and (b) the medium on which the software product is recorded will be free from defects in materials and workmanship under normal use and service. Any replacement of a licensed software product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Customer must obtain a Return Material Authorization number from Exacq before returning any products under warranty to Exacq. Customer shall pay expenses for shipment of repaired or replacement products to and from Exacq. After examining and testing a returned product, if Exacq concludes that a returned product is not defective, Customer will be notified, the product returned at Customer’s expense, and a charge made for examination and testing. This Limited Warranty is void if products or parts are damaged by (a) improper handling, normal wear and tear, accidents, theft, vandalism, fire, water or other peril; (b) conditions outside the specifications for operation of the products, including but not limited to, electrical power, temperature humidity, dust or lightning; (c) Customer supplied third party software not intended for use with the applicable Exacq software; (d) utilization of an improper hardware or software key; (e) or improper use, negligence, repair, alteration or maintenance of the product not performed by Exacq Technologies, Inc. or its authorized service centers or authorized technicians.

How to cycle through two views in EDVR?

To automatically cycle through two or more views, create a camera view Tour. Click Save View or Modify at the top of the site tree to open the EDVR Views window.

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