What is Fastpass password protection?
FastPass provides self-service password solutions for Service Desks & Help Desks: Self-Service Password Reset that is highly adaptable to employees, Identity Verification to secure facilitated password calls at Service Desks avoiding potential fraud and attackers, Password Synchronization from Windows Active Directory or Azure Active Directory ...
What are the different methods of Fastpass?
The methods include: Question/answers, SMS, TOTP, Smartcard, Authenticators, RSA and more. Users can access FastPass from domain PCs and from a remote mobile device or from any browser. With Windows passwords it only works when the user can reset the password from his normal PC before Windows log-in, as this is exactly the user’s problem!
Can I use Fastpass if my PC is ‘dead’?
Users can access FastPass from domain PCs and from a remote mobile device or from any browser. With Windows passwords it only works when the user can reset the password from his normal PC before Windows log-in, as this is exactly the user’s problem! With the use of the FastPass PC-client users can use SSPR even though the PC is ‘dead’!
Which Active Directory Users does Fastpass support?
FastPass supports Active Directory and Azure Active Directory users. FastPass Active Directory Self Service for Password Reset lets you start with an advanced and automatic platform for Windows Active Directory passwords. You can later add functionality as your requirements increase.
Do we have to enroll users to use self-service in FastPass?
No - not for all users. If you have the users cellphone numbers, FastPass can use the number from AD or in other ways uploaded to FastPass. Answers...
Can FastPass reset the local PC password when the user is working from home?
Yes. The PC must have access to internet and your company must have a VPN connection. For more details click here.
Many users forget the answers to their challenge questions. What do you propose to make the Q/A proc...
Two ideas. One: Let users formulate their own questions – it is then more likely that they can remember the answer. Two: Formulate questions where...
What languages are supported?
FastPass supports more than 30 different languages. You can per user group configure which language to use. In addition FastPass automatically adap...
We need a very secure verification for a few selected groups of employees. How can FastPass help?
The most secure verification is done by someone who knows the user and who is trusted by the organization. You can configure FastPass to force mana...
What is best: FastPass on-premise or Cloud?
Functionally you can configure the same solution for the users in both situations. We recommend that your IT-strategy should decide whether to go f...
How long does it take to implement?
For AD-only implementations we see it done within a timeframe of 1-2 weeks. For complex installations with IBM mainframes and SAP we see that it mi...
How quickly can a proof of concept be setup?
With FastPass a POC can be up and running within a day. With additional target systems (SAP/Oracle etc.) expect to add some more days.
What out of the box interfaces are available for integrating with ITSM?
FastPass easily integrates with any ITSM system. (e.g. Remedy, Microfocus Service Request Center Software, Service Now, Wendia POB).
What security accreditation has the tool got?
FastPass V4 has been penetration tested by Backbone Security.com Inc. - 811 Ann St. Stroudsburg PA 18360
What is fastpass password?
FastPass provides self-service password solutions for Service Desks & Help Desks: Self- Service Password Reset that is highly adaptable to employees, Identity Verification to secure facilitated password calls at Service Desks avoiding potential fraud and attackers, Password Synchronization from Windows Active Directory or Azure Active Directory to any system like SAP, Oracle and IBM and Remote PC Password Reset to help employees working from home or anywhere enable a smooth login.
Why did NNIT choose Fastpass?
NNIT has chosen FastPass based on its versatility, as it is able to fit different customer requirements for end-user functions and technical specifications. It is a strategic order for FastPassCorp, rewarding its focus on the MSP version of FastPass for large international outsourcing and MSP companies such as NNIT.
Why is Nyrstar using FastPass?
Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk. The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!
Is FastPass a good product?
I highly recommend FastPass. It is a comprehensive, enterprise solution with very high end-user acceptance. It is certainly a best in breed product— clearly focused on providing secure password management. FastPassCorp offers excellent service and a technically robust solution. “
What is Fastpass process?
Through FastPass process, all the configuration, customization and setup can be done, limiting the programming or scripting of the customer solution.
What is FastPass Active Directory Self Service?
FastPass Active Directory Self Service for Password Reset lets you start with an advanced and automatic platform for Windows Active Directory passwords. You can later add functionality as your requirements increase. Reach 90%+ adoption rate with forced enrolment and rich authentication options.
What does FastPass SSPR - Password Reset Tool Do?
Self-Service Password Reset (SSPR) is when the users reset passwords without assistance from an IT Service Desk.
What is the adoption rate of Fastpass SSPR?
With FastPass SSPR Manager customers reach 85-90% adoption rate. This translates to a very strong business case for users and the helpdesk when calls to the help desk for password assistance practically disappears!
How many languages does Fastpass support?
FastPass supports more than 30 different languages. You can per user group configure which language to use. In addition FastPass automatically adapts to the choice of language in the browser.
Why is enrollment required for Fastpass?
Enrollment is needed for the registration of the users personal and secret information with the tool. FastPass can force users to enrol or execute an automatic e-mail invitation process. The two methods combined secures that all users get enrolled.
How many calls are password related?
On average, nearly 25% of calls are password related. If users can use self-service, most of these calls will be unnecessary, and the cost for the service desk can be reduced. High user adoption rate.
What is the easiest program to use for remote access?
AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.
How to access remote computer?
There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.
What is Zoho Assist?
Zoho Assist is yet another remote access tool that has a free edition for both personal and commercial use. You can share screens and files, and chat remotely with the other user through a unique session ID and password.
How to connect to a host browser?
To connect to the host browser, sign on to Chrome Remote Desktop through another web browser using the same Google credentials or using a temporary access code generated by the host computer.
How to enable remote desktop access to a computer?
To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings (accessible via Settings (W11) or Control Panel) and allow remote connections via a particular Windows user.
How does remote utility work?
It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.
What is the other program in a host?
The other program, called Viewer, is installed for the client to connect to the host. Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer.
What is a 5 day fast pass?
New 5-day Fast Pass allows for quick access to post for qualified visitors without military IDs
Is Fort Knox continuing digital learning?
Fort Knox Community Schools will continue digital learning for remainder of schoolyear
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