Remote-access Guide

fastpass remote access

by Prof. Lincoln O'Reilly Published 2 years ago Updated 2 years ago
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What is fastpass password?

FastPass provides self-service password solutions for Service Desks & Help Desks: Self- Service Password Reset that is highly adaptable to employees, Identity Verification to secure facilitated password calls at Service Desks avoiding potential fraud and attackers, Password Synchronization from Windows Active Directory or Azure Active Directory to any system like SAP, Oracle and IBM and Remote PC Password Reset to help employees working from home or anywhere enable a smooth login.

Why did NNIT choose Fastpass?

NNIT has chosen FastPass based on its versatility, as it is able to fit different customer requirements for end-user functions and technical specifications. It is a strategic order for FastPassCorp, rewarding its focus on the MSP version of FastPass for large international outsourcing and MSP companies such as NNIT.

Why is Nyrstar using FastPass?

Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk. The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!

Is FastPass a good product?

I highly recommend FastPass. It is a comprehensive, enterprise solution with very high end-user acceptance. It is certainly a best in breed product— clearly focused on providing secure password management. FastPassCorp offers excellent service and a technically robust solution. “

What is Fastpass process?

Through FastPass process, all the configuration, customization and setup can be done, limiting the programming or scripting of the customer solution.

What is FastPass Active Directory Self Service?

FastPass Active Directory Self Service for Password Reset lets you start with an advanced and automatic platform for Windows Active Directory passwords. You can later add functionality as your requirements increase. Reach 90%+ adoption rate with forced enrolment and rich authentication options.

What does FastPass SSPR - Password Reset Tool Do?

Self-Service Password Reset (SSPR) is when the users reset passwords without assistance from an IT Service Desk.

What is the adoption rate of Fastpass SSPR?

With FastPass SSPR Manager customers reach 85-90% adoption rate. This translates to a very strong business case for users and the helpdesk when calls to the help desk for password assistance practically disappears!

How many languages does Fastpass support?

FastPass supports more than 30 different languages. You can per user group configure which language to use. In addition FastPass automatically adapts to the choice of language in the browser.

Why is enrollment required for Fastpass?

Enrollment is needed for the registration of the users personal and secret information with the tool. FastPass can force users to enrol or execute an automatic e-mail invitation process. The two methods combined secures that all users get enrolled.

How many calls are password related?

On average, nearly 25% of calls are password related. If users can use self-service, most of these calls will be unnecessary, and the cost for the service desk can be reduced. High user adoption rate.

What is remote access software?

Remote access software is invaluable and essential for all businesses today. Whether it is to remotely access your work computer from home or dial in to a user’s computer to troubleshoot a problem, we can help implement and support many top of the line remote desktop control software.When choosing the right solution, you need to consider cross-platform access, Integration features, Security measures, File transfer options, Session scheduling and recording, Grouping, Monitor control exchange, Communication features, support for Multiple languages, Scalability, Customer service and resources and most importantly ease of use.

Is Radmin a reliable remote access software?

Radmin is one of the most secure and reliable remote access software products today. It’s chosen by over 100,000 companies worldwide for remote tech support to employees. LOGON is a pan-asian company operating in China, Hong Kong (HK), India, Singapore, Malaysia, Indonesia, Vietnam, Philippines and Thailand.

Log in to MyHISD (Employee Portal)

myHISD is the central resource and information center for HISD employees. Here, you’ll find important news, tools you need to do your job, and collaboration spaces for individual departments.

Office365 Remote log in

Connecting to Office365 from home or somewhere else outside the HISD network?

OneSource ESS Remote Log In

Connecting to OneSource from home or somewhere else outside the HISD network?

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