Remote-access Guide

fd7901 remote access

by Damon Murphy Published 2 years ago Updated 2 years ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

What is a remote control?

By remote control we truly mean remote control —you can take over the mouse and keyboard and use the computer you've connected to just like your own. Generally, remotely accessing a computer requires that a piece of software be installed on the computer you want to connect to, called the host.

What is Comodo unite free remote access?

Comodo Unite is another free remote access program that creates a secure VPN connection between multiple computers. Once a VPN is established, you can remotely have access to applications and files through the client software.

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How to access FDT camera?

This method of accessing the camera’s interface is necessary for basic to advanced setup remote access. Ensure that the following items are completed before you begin: 1 The camera is connected to the Network via an Ethernet cable. 2 The camera and the PC are on the same network. 3 Use one of the following web browsers: Safari, Internet Explorer, or Mozilla Firefox (Google Chrome support in Development) in order to access the FDT web interface.

How to access FDT web interface?

Another way to access the FDT web interface is by inputting the IP address of the camera in the URL address bar on the web browser. This enables you to access the FDT web interface by HTTP protocols: http://IP Address.

Where is the OCX plugin for FDT?

If you are using Mozilla Firefox or Internet Explorer to access your FDT camera, please click the above link to install the OCX webplugin located above the login portal. This plugin is necessary for using the camera’s interface.

What browsers are used for FDT?

Use one of the following web browsers: Safari, Internet Explorer, or Mozilla Firefox (Google Chrome support in Development) in order to access the FDT web interface.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

How to enable remote desktop access to a computer?

To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings (accessible via Settings (W11) or Control Panel) and allow remote connections via a particular Windows user.

How to access remote computer?

There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.

How does remote utility work?

It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.

What is the easiest program to use for remote access?

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

Can you use AeroAdmin to remote control a PC?

The client PC just needs to run the same AeroAdmin program and enter the ID or IP address into their program. You can choose View only or Remote Control before you connect, and then just select Connect to request remote control.

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