Remote-access Guide

fix plex media server remote access

by Dr. Kaleb Ruecker DVM Published 2 years ago Updated 2 years ago
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  • Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General
  • Go to Settings > Server > Remote Access
  • If needed, toggle the Show Advanced button to ensure the appropriate options are visible
  • Enable the Manually specify public port checkbox
  • Enter the WAN/External Port you previously set up into the box
  • Use the Retry or Apply button

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.Jan 12, 2022

Full Answer

How do I set up remote access on Plex web app?

Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General Go to Settings > Server > Remote Access If needed, toggle the Show Advanced button to ensure the appropriate options are visible Enable the Manually specify public port checkbox

How do I Configure my Plex Media Server to work with my router?

Before proceeding: 1 Ensure your Plex Media Server is signed in to your Plex account (Remote Access requires signing in) 2 For automatic configuration, make sure your router supports the “UPnP” or “NAT-PMP” feature 3 If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number... More ...

How do I fix Plex not connecting to the Internet?

If UPnP is off, turning it on will allow Plex to automatically forward itself to the greater internet. If your router doesn’t support NAT-PMP or UPnP (or you have a pressing reason not to use it) then you’ll want to jump to the section below “Manually Forward Your Ports” Far and away the UPnP fix should remedy nearly everyone’s connectivity issues.

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How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

Does Plex need UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Do you need a static IP for Plex server?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I reconnect Plex Media Server?

Launching the Plex Web App on Network Attached Storage (NAS) Once you know that IP address, on a PC in your home: Open a browser window. Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”) The browser will connect to the Server and load Plex Web App.

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

Why can't I access my Plex server?

Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router. Make sure you aren't requiring secure connections on the server while using an app that doesn't support them (see below)

What IP addresses does Plex use?

NAS Devices Type http://[Plex Media Server IP Address]:32400/web (e.g. http://192.168.1.25:32400/web) The browser will connect to the Plex Media Server and load Plex Web App.

What is Plex remote access?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

What port is Plex Media Server on?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I manually update my Plex server?

1:064:07HOW TO Update Plex Media Server on a Synology NAS - YouTubeYouTubeStart of suggested clipEnd of suggested clipAvailable you can click this to see what's new what you want to do is download it here so clickMoreAvailable you can click this to see what's new what you want to do is download it here so click please install manually that'll pop a window open it'll go to download i've already done it.

Why won't Plex work on my smart TV?

If your smart TV app has trouble connecting to a Media Server after September 30th, please ensure that both the app and the server are set to allow insecure connections: On the TV app*, ensure that Settings -> Advanced -> Allow Insecure Connections is set to Always, and on the server, ensure that Settings -> Network -> ...

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

Does UPnP work with port forwarding?

Universal Plug and Play (UPnP) is a network protocol that allows compliant devices to automatically set port forwarding rules for themselves. These devices can be personal computers, printers, security cameras, game consoles or mobile devices that communicate with each other and share data over your network.

What is enable UPnP on router?

UPnP is a convenient way of allowing gadgets to find other devices on your network and if necessary modify your router to allow for device access from outside of your network.

What is UPnP Nat PMP port forwarding?

Universal Plug and Play (UPnP) and NAT Port Mapping Protocol (NAT-PMP) are network services which allow software and devices to configure each other when attaching to a network. This includes automatically creating dynamic NAT port forwards and associated firewall rules.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

How fast can you upload a stream?

For instance, you might decide that you don’t want any individual remote stream to go over 4 Mbps, even if you have a higher total internet upload speed and allow multiple streams.

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Can't access Plex server on LAN?

Cannot access server on LAN. Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit.

What is Plex Media Server?

Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.

What is a Plex plug and play?

Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.

Can you ignore Plex updates?

One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:

Is it hard to put together a Plex server?

Putting together a Plex server isn't difficult, especially with some killer NAS units that can do all the hard work for you. When it comes to storage, you should always look at picking up one of these hard drives.

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