Remote-access Guide

ford remote access app update

by Maya Murphy Published 2 years ago Updated 1 year ago
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How do I get remote start on my Ford Pass?

Access complimentary remote features, like start/stop, lock/unlock, schedule a start, locate vehicle and vehicle status check on the FordPass App when your vehicle is equipped with FordPass™ Connect. Use the FordPass™ App to access complimentary remote features on your FordPass Connect-equipped vehicle.

Where can I download the FordPass app?

FordPass™ on the App Store This app is available only on the App Store for iPhone and Apple Watch. FordPass has so many ways to make your ownership experience better. • Access complimentary remote features like start/stop, lock/unlock, schedule a start, locate vehicle and vehicle status check for vehicles equipped with FordPass Connect™*

What happened to FordPass remote access?

Ford Remote Access was the remote start functionality before FordPass provided that functionality. The modem in that unit was 3G and the vendor discontinued that service at the end of 2020 due to the 3G network's imminent shutdown.

When will my Ford Remote Access subscription end?

We are writing to inform you that due to the upcoming discontinuation of the AT&T 3G network, all Ford and Lincoln Remote Access subscriptions will conclude on December 31, 2020. I used the word "imminent" instead of upcoming.

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How do I update my FordPass app?

Check for FordPass app updates on your mobile device. If you are unsure if your app is up-to-date, please search for FordPass in your respective app store. If the update option appears, please update and try using the app again.

Why is my FordPass app not updating?

If the app doesn't appear to work, check your device against the software requirements for FordPass, which are software version 8.0 or newer for Android, and version 12.2 or later for iOS. Then, ensure you have the latest version of FordPass by visiting your app store to see if an update is available.

How do I fix my FordPass app?

FordPass Remote Start Not Working? Fix-It With These StepsCheck The FordPass App For Updates & Reboot Your Phone. ... Force Quite The App or Restart Your Phone. ... Delete The App, Clear Its Cache and Re-Install Everything. ... Re-Complete Vehicle Authorization To The App. ... Test Your Battery. ... Try Multiple Locations (Just In Case)More items...

How do I setup my Ford Remote Access app?

0:141:49Using FordPass™ to Activate Remote Vehicle Features | Ford How-ToYouTubeStart of suggested clipEnd of suggested clipIf you already have a Ford owner account you can login using your username. And password. If not youMoreIf you already have a Ford owner account you can login using your username. And password. If not you can create an account via the Ford pass app with some basic information and a four digit PIN.

Does FordPass expire?

Do FordPass Rewards Points expire? FordPass Rewards Point balances expire and are forfeited when a member has not earned Points, redeemed Points or fulfilled a reward earned through FordPass Rewards for 365 consecutive calendar days. App usage does not qualify as activity needed to keep Points from expiring.

How do I activate remote start on my FordPass?

To use Remote Commands with FordPass: Your vehicle must have SYNC/FordPass Connect™**....Your vehicle must be activated.Open the FordPass App.Navigate to the Home landing page.Press and hold the Engine Start button to start your vehicle.

How often does FordPass update location?

A: FordPass Connect provides Traffic updates every 2 minutes for all roads not just major routes and the associated data costs are covered within your FordPass Connect subscription.

Why can't I locate my vehicle on FordPass?

If you are experiencing problems with the vehicle location feature within the FordPass App, check the following: Your vehicle is equipped with a FordPass Connect™** modem. Your vehicle is added to the FordPass App. Your vehicle is activated in the FordPass App.

Do you have to pay for FordPass?

FordPass is a free app. The remote features of the FordPass App are complimentary. FordPass remote features include: Remote Start or Stop.

How do I know if my Ford has FordPass connect?

There are two ways to determine if your vehicle is equipped:Your vehicle's window sticker - if equipped, FordPass Connect/SYNC Connect will display.Your vehicle's SYNC** screen: Tap Settings. Select Vehicle. If your modem is not activated, it will appear as Onboard Modem Serial Number (ESN).

How do I reset my Ford app?

How do I reset my FordPass Connect™ modem?Access your vehicle.Ensure that your vehicle is on, running, and in park.Select Settings from the bottom panel of your vehicle screen.Tap the General icon.Scroll down and select Reset.Tap FordPass® Connect Reset.Scroll down and select Reset All.More items...

Does my car have Ford remote access?

Ford Remote Access is available on select models. It's available with Super Duty, Edge, Explorer, and F-150 models manufactured 2011 or later. It's also available on the 2013 or later Taurus and Flex. The Fusion offered this feature with its 2014 model and newer.

How often does FordPass update location?

A: FordPass Connect provides Traffic updates every 2 minutes for all roads not just major routes and the associated data costs are covered within your FordPass Connect subscription.

How long does it take to activate FordPass?

Time needed: 5 minutes. Make sure that you have the right supplies. You need the available FordPass Connect in your vehicle and a compatible smartphone with the FordPass app downloaded.

Why does my FordPass not start my car?

If your Remote Start is not functioning, please: Ensure you are logged into FordPass with the correct Authorized Username. Make sure your vehicle is not in Deep Sleep Mode. Check your instrument cluster to see that Remote Start is turned “On".

How do I contact FordPass?

800-392-3673 (U.S.)

Developer's Description

The Ford Remote Access application is available for select Ford vehicles. The application provides the consumer the ability to access vehicle functions from their iPhone.The Ford Remote Access app is free of charge. Additional Genuine Ford Accessories hardware is required to control vehicle features.

Operating Systems

Additional Requirements Compatible with iPod Touch (3rd generation or later, iPhone 3Gs, iPhone 4, iPad. iTunes account required.

Works perfectly

Just bought a new Ford Escape and this app complements it perfectly. Works every time and I use it multiple times daily. No errors or issues Alexa at home integration works 100% of the time too. Remote start schedules work perfectly too. I do wish I could adjust heat/ac within the app.

A work in progress

I’m writing this as constructive criticism, not a complaint. I feel like this is still in beta testing, especially the watch app which tells me that I need to connect to my phone even though it’s in my pocket and connected. I have an iPhone 8 Plus and feel like it shouldn’t take as long to start the app as it does.

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