Remote-access Guide

fraser health staff remote access

by Dr. Diamond Johnson Published 2 years ago Updated 2 years ago
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What can I do with my personal devices at Fraser Health?

Use your personally-owned devices to securely access Fraser Health information and apps. Learn about the health and wellness resources available to employees and medical staff at Fraser Health. The employee absence reporting line (EARL) is an automated phone system that ALL Fraser Health employees must use to report an absence from work.

Why use the Fraser Health email?

By using your Fraser Health email you are professionally representing the organization and your correspondence is governed by corporate privacy standards. Additionally, separating your work and personal emails can help with work-life balance and medical staff wellness. Ability to access custom tools that support patient care.

What does the disability management team do at Fraser Health?

The disability management team at Fraser Health works to support employees who are ill or injured and unable to work. Access courses online. Access your pay and benefit information from home. Read and submit stories any time, any where.

How do I contact payroll support at Fraser Health?

Fraser Health staff members can call Payroll directly at 604-520-4022. If you receive a ‘Login Failed’ message, contact Service Desk at 604-585-5544 to reset your password. Tell them you are not connected to the Fraser Health network.

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How do I setup my Fraser Health authenticator?

Open a browser and go to GO.fraserhealth.ca. 2. Enter your Fraser Health email address and password....For Use verification code:Open the Microsoft Authenticator app on your mobile device.On your computer, enter the six-digit Microsoft verification code.Click Continue.

How do I access my Fraser Health Pulse?

Go to FH Pulse from anywhere!Go to: https://remote.fraserhealth.ca/fhanywhere.Enter your username and password:Click on the link: Go to FH Pulse. That's it!

How do I access my Fraser Health t4?

Fraser Health staff members can call Payroll directly at 604-520-4022....To access from home, you will need to have logged into myFHinfo at least once from a Fraser Health computer.Go to the remote myFHinfo page.Enter your network ID (i.e. mmarr) and password.Select 'Login', then 'View My Pay Notice'.

What is Fraser Health Email?

Your Fraser Health email is your direct line to important resources and information from Fraser Health and your physician leadership, such as: Information on COVID-19, 360's, e-forms and Physician Activity Reports (PARs).

Is Fraser Health a government job?

Our communities Fraser Health is the largest of the five regional health authorities in B.C. working together with the Ministry of Health.

Does Fraser Health have a pension plan?

Pension. The municipal pension plan provides a pension income based on your salary and years of service upon retirement. Learn more by visiting the Municipal Pension Plan website.

How do I check my pay stub Fraser?

You can access your pay and benefit bank information, including your pay notices, through myFHinfo. If you have difficulty logging on to myFHinfo, review these instructions for accessing myFHinfo from home or contact the Service Desk at 604-585-5544.

How does Earl work?

How does it work? You can call EARL to report any absence related to illness, injury and other leaves such as compassionate and special leave; unplanned and planned (e.g. surgery) medical leaves. Calls can be logged up to five days in advance of the first missed shift.

How do I complain to Fraser Health?

Call toll-free 1-855-656-2132 or send your confidential report by email.

How do I access my PHSA email from home?

access PHSA email by going to https://webmail.healthbc.org. Login with your PHSA login credentials and the Microsoft Authenticator app on a personal or work phone or tablet (download Microsoft Authenticator instructions).

What to do if your password is not working on Fraser Health?

If you receive a ‘Login Failed’ message, contact Service Desk at 604-585-5544 to reset your password. Tell them you are not connected to the Fraser Health network.

How to get my FHinfo activation code?

Select ‘Login’, then ‘View My Pay Notice’. Enter your employee number, select your month and day of birth, and enter your activation code (call the myFH info support line at 1-877-795-4119 and say ‘Project Support’ to receive your code). Click ‘Create’. Read the ‘Data Access and Confidentiality Agreement’.

What is a Fraser Health email?

Your Fraser Health email is your direct line to important resources and information from Fraser Health and your physician leadership, such as:

What is the email app used by Fraser Health?

Microsoft Outlook: An email app used by Fraser Health medical, clinical and corporate staff to check their emails.

What is Zoom for Fraser Health?

Zoom: Zoom is Fraser Health’s preferred virtual health application; as Fraser Health Medical Staff, you are eligible for an account free of charge. Zoom allows you to connect with your patient regardless of where they are, with an option to add family members or other clinicians to the meeting as well.

Is Fraser Health emailing physicians?

Efforts are underway to encourage the use of Fraser Health emails for Fraser Health business. Physicians have been removed from “All Fraser Health staff” email lists (except medical leaders). This was initiated after feedback indicated the volume of emails were excessive and most were not relevant.

What is Fraser Health's number one priority?

The health and safety of our residents, their families and our staff is our number one priority. We continue to follow direction from the Provincial Health Officer and other public health officials to avoid transmission of the COVID-19 virus within facilities across Fraser Health.

When will Fraser Health be resuming non-essential research?

As the COVID-19 pandemic evolves, effective June 12, 2020, Fraser Health will PARTIALLY RESUME non-essential research procedures as per the guidances contained within this FAQ document. This is until further notice.

What is the phone number for First Aid?

Please call 1-844-880-9142 (press 1, then 3) – If that line is busy, please call 236-332-1212. We also have client partners working with leaders at all sites to identify teams needing emotional first aid support. Please let your leader know if you or your team needs emotional support.

Does Fraser Health have an alternate unit?

Fraser Health must be able to respond quickly to changes in acuity and patient needs at all of our sites. Staff may be requested to work at an alternate unit/site, which may provide a different level of care than your home unit/site. Any employee that is requested to be redeployed, will receive orientation. Although you may be working in an area or nursing model that is new to you, the nursing process, professional and practice standards remain unchanged.

Does Fraser Health have paid parking?

Yes, this applies to all staff and medical staff across all Fraser Health programs, services, buildings, hospitals and facilities. Please note that the temporary suspension of paid parking means staff, medical staff and visitors will not pay for parking for the time being while attending a shift at their work site or as an essential visitor to the site. All other parking restrictions are in place such us reserved spaces and spaces for accessibility.

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