Remote-access Guide

gdpr compliant remote access

by Ara Hauck Published 2 years ago Updated 2 years ago
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Ultimately a big part of being GDPR compliant when it comes to remote access is the understanding who has access to your data and actually controlling that access. You need to ensure that personal data is not made accessible to those who do not need it.Jun 28, 2018

Is TeamViewer GDPR compliant?

As a company headquartered in Germany, TeamViewer has data protection in its DNA. Our structural framework creates a holistic view of data protection and allows us to carry into effect the given legal obligations. This enables everyone within the TeamViewer organization to abide by and work in accordance with GDPR.

Is AWS RDS GDPR compliant?

AWS offers a GDPR-compliant Data Processing Addendum (GDPR DPA), enabling you to comply with GDPR contractual obligations. The AWS GDPR DPA is incorporated into the AWS Service Terms. The DPA applies automatically to all customers globally who require it to comply with the GDPR.

What are the 4 important principles of GDPR?

Accuracy. Storage limitation. Integrity and confidentiality (security) Accountability.

Does GDPR require data residency?

Having understood the concept of data residency and data localization, the next question is, are there data residency or localization requirements under GDPR? In short: No. GDPR does not introduce and does not include any data residency or localization obligations.

Is Azure GDPR compliant?

Recently, the European Data Protection Board validated the use of a new "EU Cloud Code of Conduct", which acts as a standard certifying that a given cloud service provider is GDPR-compliant. Microsoft Azure and Google Cloud, among others, have already declared adherence to the code of conduct.

How do I get a GDPR compliant?

11 things you must do now for GDPR complianceRaise awareness across your business. ... Audit all personal data. ... Update your privacy notice. ... Review your procedures supporting individuals' rights. ... Review your procedures supporting subject access requests. ... Identify and document your legal basis for processing personal data.More items...

Who does GDPR not apply to?

The UK GDPR does not apply to certain activities including processing covered by the Law Enforcement Directive, processing for national security purposes and processing carried out by individuals purely for personal/household activities.

What are the 7 rights of GDPR?

The GDPR has a chapter on the rights of data subjects (individuals) which includes the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object and the right not to be subject to a decision based solely on automated ...

What is the difference between data protection and GDPR?

The GDPR gives Member States scope to balance the right to privacy with the right to freedom of expression and information. The DPA provides an exemption from certain requirements of personal data protection in respect of personal data processed for publication in the public interest.

What data is not protected by GDPR?

Information which is truly anonymous is not covered by the UK GDPR. If information that seems to relate to a particular individual is inaccurate (ie it is factually incorrect or is about a different individual), the information is still personal data, as it relates to that individual.

Which countries require data residency?

Canada, France, and Germany are known for strictness of data residency. Australia specifically requires health data to be stored in country, and the U.S. demands that federal government data be housed domestically.

Can I store data outside EU?

Storage of data outside the EU is forbidden by the GDPR, however - no rules without exceptions e.g.: Personal data about air passengers are shared more liberally, e.g. shared with the US and Australia.

Is AWS RDS FIPS compliant?

Amazon Relational Database Service (Amazon RDS) Data API now offers Federal Information Processing Standard (FIPS) 140-2 validated endpoints.

Is AWS GDPR complaint?

AWS offers a GDPR-compliant AWS GDPR Data Processing Addendum (AWS GDPR DPA) that incorporates AWS's commitments as data processor. The AWS GDPR DPA, which includes Standard Contractual Clauses, is part of the AWS Service Terms and is automatically available for all customers who require this to comply with the GDPR.

Is Amazon RDS secure?

Amazon RDS encrypts your databases using keys you manage with the AWS Key Management Service (KMS). On a database instance running with Amazon RDS encryption, data stored at rest in the underlying storage is encrypted, as are its automated backups, read replicas, and snapshots.

What AWS has done to prepare for GDPR?

Security of Personal Data During our GDPR service readiness audit, our security and compliance experts confirmed that AWS has in place effective technical and organizational measures for data processors to secure personal data in accordance with the GDPR.

What is Remote Access Plus?

At Remote Access Plus, we ensure that any personal information such as an e-mail ID that you provide during sign-up, evaluation, purchase or the course of usage is obtained with explicit consents and used per ManageEngine's Privacy Policy for the purposes that are defined by you.

Does Remote Access Plus retain user information?

Whenever a technician/user is removed from Remote Access Plus, as per GDPR article 17 Remote Access Plus does not reta in any information of the particular user except for the user name as it is required for audit and legal purposes

What is the GDPR?

The GDPR concerns all businesses with operations or customers in the European Union. (Image credit: Pixabay (Dooffy))

What does it mean for remote workers?

25% of employees have had a device with sensitive data lost or stolen. (Image credit: Flickr.com)

How can businesses ensure compliance?

A good VPN can help ensure GDPR compliance. (Image credit: Pixels.com)

Summary

There are heavy fines awaiting those who fail to meet the standards set forth in the GDPR, and using remote desktop software multiplies the complexity of doing so.

How to comply with GDPR?

To comply with the GDPR, consent must be informed, freely given, and documented. To meet this burden, organizations should present their rationale for using remote access and choose a tool that provides clear notifications with options for capturing and documenting the consent of data subjects.

What is the scope of GDPR?

Article 1 of the GDPR establishes the material scope of the Regulation as “the processing of personal data wholly or partly by automated means.” Article 4 provides these definitions:

What rights do data subjects have?

Data subjects must have the right to rectify erroneous information or have it deleted completely. Remote control tools should include options that facilitate this right. 5 KEYS TO GDPR COMPLIANCE (CONTINUED)

When determining why personal data is processed, the GDPR mandates extensive documentation.?

When determining why personal data is processed, the GDPR mandates extensive documentation. The principles of transparency and accountability are required to ensure data subjects understand their rights and that organizations comply with the Regulation.

What is user data in remote control?

Within most remote control software solutions, user data is associated with device data in a number of ways, for example identifying specific users and devices on a network. Much of the data used to initiate and conduct a remote session is preserved within the application to simplify connections or to enhance security. Additionally, remote access data is often preserved as part of the logging and auditing capabilities of the solution.

What is remote control software?

Remote control software relies on the transfer of electronic data between two or more endpoints and the presentation of that data through a graphical user interface (GUI). The data may include information about users(e.g., username, user alias, security role, domain name) and the devicesthey are connected with (e.g., IP address, MAC address, device name, hostname). When you access a remote piece of equipment, server, desktop, tablet, or mobile phone, you need to consider more than what is on that device. The process controls for said equipment may not include personally identifiable information, but you must also protect the personal data of the “guest” on that device. In other words, when you allow remote access to that equipment, you are inviting an individual – along with their personal data – into the process. Network administrators, help desk technicians, vendor representatives, and service professionals – their personal data must be protected.

What remote control tools are installed on over a network?

Popular remote control tools VNC and TeamViewer are each installed on over

What is GDPR compliance?

The GDPR, in general, requires that companies keep personal data private and secure. This article will show you how, with a few simple actions, you can help ensure you stay GDPR compliant even as your team is spread out.

How to stay GDPR compliant?

To boil it down to four steps, the most significant things that you, a small business owner, can do to stay GDPR compliant while your team is working from home are: 1 Update your cybersecurity policy to reflect the new “working from home” reality. 2 Train your employees and make sure your cybersecurity team is ready to support them. 3 Keep data encrypted in transit and at rest. 4 Limit access to sensitive data and keep your connections secure with a corporate VPN.

Why is encryption important in GDPR?

Encryption is important because if your data is encrypted and there is a breach, the data will be illegible and useless.

How does a VPN help a company?

By encrypting your data, limiting each employee’s access, and using a corporate VPN to control access to your company’s servers , you significantly decrease the likelihood of there being a massive data breach.

What is cybersecurity policy?

A cybersecurity policy that instructs your employees on how to keep your business’s data safe is an important tool in data protection. If you don’t have one, you should make one. If you have a policy but haven’t updated it since everyone began working from home, this is the time to do so. A good place to start is by reviewing ...

Is it better to keep your data encrypted?

Keeping sensitive personal data encrypted is much easier in an office, where your cybersecurity team can maintain server security and monitor your network. But there are simple steps your organization can take so that data remains encrypted, even if it is stored on a device at your employee’s home.

Who should run training sessions on new security policies?

Your data protection officer or the team in charge of your cybersecurity should plan to run training sessions on the new policy with the entire company. This team should then train your employees (in small groups) on the new security tools and processes they will use in their day-to-day work.

Google Analytics illegal in France

We have just learned that CNIL has just declared Google Analytics "illegal", even recommending to stop using it! For the same reason as the Austrian Data Protection Office. Problems in the transfer of data between Europe and the USA...

Legality of American cloud, CDN and analytics services in the EU

Recently, I've seen an increased number of articles, such as this.

Can I request for this information to be removed under GDPR?

Sorry in advance for the long post. Basically someone entered my mobile number (presumably accidentally) when they made a pretty little thing account so now whenever they order anything, I get delivery notifications from Hermes and royal mail sent to my phone which is really annoying.

Swiss airlines asking for credit card information over email and has screenshots attached of my personal info?

For the past 2 months I’ve been trying to get a refund for a flight, I could not reach any Swiss airlines representatives after being on phone for hours so I went ahead and submitted a claim with my bank. As I had not heard back anything for about a month I thought I’m not gonna get a refund so I must proceed with my flight.

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Principles on Processing Private Data

Data Protection and Security

  • At Remote Access Plus we are hyper focused on technical and organisational security. So whenever you contact our team for technical assistance, we do not acquire any information from your database without your consent. If you've enabled automatic upload of logs for diagnostic purposes, only the relevant and required data such as the server and the agent logs is obtained …
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Right to Erasure

  • Whenever a technician/user is removed from Remote Access Plus, as per GDPR article 17 Remote Access Plus does not retain any information of the particular user except for the user name as it is required for audit and legal purposes
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Data Security and Breach Notification

  • Remote Access Plus is highly reliable with 256 bit encryption. However, in accordance with GDPR article 33, whenever Remote Access Plus (data processors) is impacted by a data breach, the customers who've subscribed for the breach notification, will be notified on the breach, its effects along with the relevant fixes. Similarly, if a vulnerability ...
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User Confirmation

  • Request the end user's stamp of approval before initiating a remote session, and require technicians to provide a reason for connecting to employees' computers. Financial and health care companies striving hard to comply with regulatory bodies like HIPAA, PCI and others can count on Remote Access Plus, as it comes with a setting to request the end user's stamp of app…
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Role Based Access Control

  • You have too many technicians working with Remote Access Plus and would you let them access every detail of your enterprise? With User Management, you can tailor roles or use the predefined roles to define scope for each technician and refine them from accessing information elevated to their privilege. Have you any queries on Remote Access Plus, feel free to shoot us a line at remot…
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