Remote-access Guide

gdpr remote access

by Foster Weimann Published 2 years ago Updated 2 years ago
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Strong remote access security policies can help safeguard the personal and confidential data that is protected by the GDPR. What is a remote access policy? A remote access policy is the set of security standards for remote employees and devices. A company's IT or data security team will typically set the policy.

Ultimately a big part of being GDPR compliant when it comes to remote access is the understanding who has access to your data and actually controlling that access. You need to ensure that personal data is not made accessible to those who do not need it.Jun 28, 2018

Full Answer

Is your remote team GDPR compliant?

If you’re suddenly managing remote teams, it can be daunting to think about data security with everything else that’s going on. The GDPR, in general, requires that companies keep personal data private and secure. This article will show you how, with a few simple actions, you can help ensure you stay GDPR compliant even as your team is spread out.

What are the security requirements for remote access?

Virtual private network (VPN) usage, anti-malware installation on employee devices, and multi-factor authentication (MFA) are all examples of things that can be included in a security policy for remote access. What does the GDPR require? The GDPR is a very broad set of regulations.

What are the most important parts of a remote access policy?

The following steps are therefore a very important part of any remote access policy (not an exhaustive list): Protect data both in transit and at rest. Data in transit refers to data that is traveling from point A to point B — for example, data passing between a SaaS application and a user's device.

Can remote developers use public Wi-Fi?

Remote developers can work from home, a cafe, or from a co-working space. However, connecting to a public Wi-Fi without taking any precautions can put data at risk. Companies who are concerned about their data security should state in their policy that developers are not allowed to use public Wi-Fi.

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Is remote access data transfer GDPR?

In that regard, the mere remote access to the data would still qualify as a “data transfer” and it remains to be hopefully clarified in the final Guidelines whether the sharing of personal data among joint-controllers (both subject to GDPR from the inception of the processing operations) would in and of itself be ...

Is remote access considered data transfer?

Similarly, “remote access and processing” by an employee of the same controller or processor – such as where the controller or processor has employees working from multiple countries – is not a “transfer.” Processors sending data back to controllers in a third country engage in a transfer.

Is Microsoft Access GDPR compliant?

Yes. The GDPR requires controllers (such as organizations using Microsoft's enterprise online services) only use processors (such as Microsoft) that provide sufficient guarantees to meet key requirements of the GDPR.

How can I protect my data when working from home?

Work From Home Security Tips to Protect Your DataInvest in Good Security Software.Separate Work Devices from Personal Devices.Keep Operating System Up to Date.Keep Software Up to Date.Secure Your WiFi Network.Use a VPN.Physical Security.Use a Secure Browser and Search Engine.More items...•

What is considered a data transfer under GDPR?

Data transfer is an intentional sending of personal data to another party or making the data accessible by it, where neither sender nor recipient is a data subject.

What constitutes a transfer for GDPR?

Thus, a transfer implies that personal data are sent or made available by a controller or processor (exporter) which, regarding the given processing, is subject to the GDPR (pursuant to Article 3 GDPR), to a different controller or processor (importer) in a third country, regardless of whether or not this importer is ...

Is Office 365 GDPR compliant?

For example, Microsoft 365 Apps for business data storage acts as a processor and is fully GDPR compliant. An organization or system can act as both a controller and a processor. Microsoft 365 for business can act as both and complies with the GDPR.

Does OneDrive comply with GDPR?

IT Services have ensured that the version of OneDrive (OneDrive for Business) that is provided to members of the University is GDPR compliant. This may not apply to any personal OneDrive accounts that you may have.

Is Sharepoint Online GDPR compliant?

"In February of this year, we announced that Microsoft cloud services will comply with GDPR by May 25, 2018, across Office 365, Dynamics 365, Azure, including Azure data services, Enterprise Mobility + Security, and Windows 10. We've backed this up with our contractual commitments to customers.

How does GDPR affect working from home?

The GDPR does not make distinctions between rooms or places or conditions in which data is processed; it simply requires appropriate security against potential risks – whenever and wherever that data may be. In addition, employees working from home may connect to the internet using personal – or even public – Wi-Fi.

How do you make Wfh more reliable and secure?

Security Tips for Employees Working From HomeSecure Your Home Office. ... Secure Your Home Router. ... Separate Work and Personal Devices. ... Encrypt Your Devices. ... Use Supported Operating Systems. ... Keep Your Operating System Up-To-Date. ... Keep Your Software Up-To-Date. ... Enable Automatic Locking.More items...•

What is a security threat to be aware of working from home?

Another threat that remote workers face is the possibility of attackers sending phishing emails. These are scams designed to fool people into handing over your details or downloading a malicious attachment containing a keylogger.

What is Remote data?

A Remote Data Storage service is space in a data center on servers and equipment that can directly connect to Internet or data connection for online secure data backup. Businesses use remote data storage solutions to provide reliable, secure, redundant, connectivity and space for storage of important data.

How can I remotely access another computer over the internet?

To remotely access another computer within your network over the internet, open the Remote Desktop Connection app and enter that computer's name, and your username and password. Click the magnifying glass icon in the bottom-left corner of your screen. Do this from the computer you want to access over the internet.

Does remotely accessing personal data from a third country which is stored in the UK constitute a transfer?

Carry out a Transfer Assessment In carrying out this exercise, the EDPB reminds organisations that even remote access from a third country (such as IT support) constitutes a transfer for these purposes.

How do I access files remotely?

Online backup services like Google Drive, Dropbox, OneDriveetc provide an easy way to access files from anywhere. Simply create a free account (almost every cloud service offers 10 -15 GB free storage) and upload your files. After uploading, you can access those files and folders remotely.

What is GDPR in business?

The GDPR concerns all businesses with operations or customers in the European Union. (Image credit: Pixabay (Dooffy)) The GDPR outlines what businesses can and cannot do with customer and user data, including the manner in which it’s stored, transmitted, processed, and destroyed. Any business that has European customers or uses data collected ...

How to avoid remote access?

First, invest in a secure remote work infrastructure. Businesses should research and choose secure remote desktop software, and then ensure that all users are connecting in this fashion.

Can data be shared with non-compliant third parties?

Data breaches must also be reported to the appropriate authorities. Finally, data cannot be shared with non-compliant third parties or those outside GDPR jurisdiction.

What is Remote Access Plus?

At Remote Access Plus, we ensure that any personal information such as an e-mail ID that you provide during sign-up, evaluation, purchase or the course of usage is obtained with explicit consents and used per ManageEngine's Privacy Policy for the purposes that are defined by you.

Does Remote Access Plus retain user information?

Whenever a technician/user is removed from Remote Access Plus, as per GDPR article 17 Remote Access Plus does not reta in any information of the particular user except for the user name as it is required for audit and legal purposes

What is GDPR compliance?

The GDPR, in general, requires that companies keep personal data private and secure. This article will show you how, with a few simple actions, you can help ensure you stay GDPR compliant even as your team is spread out.

How to stay GDPR compliant?

To boil it down to four steps, the most significant things that you, a small business owner, can do to stay GDPR compliant while your team is working from home are: 1 Update your cybersecurity policy to reflect the new “working from home” reality. 2 Train your employees and make sure your cybersecurity team is ready to support them. 3 Keep data encrypted in transit and at rest. 4 Limit access to sensitive data and keep your connections secure with a corporate VPN.

What is cybersecurity policy?

A cybersecurity policy that instructs your employees on how to keep your business’s data safe is an important tool in data protection. If you don’t have one, you should make one. If you have a policy but haven’t updated it since everyone began working from home, this is the time to do so. A good place to start is by reviewing ...

What is data rest?

On the other hand, data a rest refers to data in storage, like on your device’s hard drive or a USB flash drive. The two keys to maintaining data protection when your teams are all working remotely are encryption and controlling access.

Does GDPR require encryption?

Remote security requires encryption. Your company’s sensitive data should be encrypted both in transit and at rest. Both Recital 83 and Article 32 of the GDPR explicitly mention “encryption” when discussing appropriate technical and organizational security measures.

Can a slip up in data security lead to a breach?

Many employees who are not familiar with data security issues may not grasp how a simple slip-up on their part could lead to a data breach that exposes the personal data you are charged to protect. These data breaches can not only undermine consumer confidence in your company but also lead to costly GDPR fines.

Should employees have access to sensitive data?

You should revisit who in your company has access to sensitive data. Employees should only have regular access to the data they need to complete their daily tasks. Limiting the amount of data each individual can access mitigates the damage one employee’s security lapse can cause.

What is remote access policy?

A remote access policy is simply a set of rules that identify clearly whom should have access to what. It should state clearly the names and the responsibilities of every individual that has the right to access company’s servers. No employees, whether remote or not, should have complete access to the company’s servers or to files they don’t use for their daily tasks. You can restrict certain parts of the site and authorize your developers to access only the data that they need in order to do their job. Make sure that this is clearly stated in your policy.

When did the GDPR come into effect?

Companies who want to reap the benefits of remote work are concerned about keeping their data secure under the General Data Protection Regulation (GDPR) that came into force in May 2018. The GDPR proposed certain roles in which companies should abide by to prevent data breaches and enhance their data security.

Why is putting a remote work policy in place important?

Putting a remote work policy in place is essential for managing your remote team and keeping your data secure.

Why do businesses need to have a remote work policy?

Businesses, large and small should put a strong remote work policy in place to guide their operational model. When working with remote developers, it is essential to ensure that they understand how to gather and access data transparently with respect to the GDPR and individual rights.

How to establish a remote work policy?

In order to establish a remote work policy that covers and regulates data accessibility, check out the following components to ensure GDPR compliance: 1. Outline developer’s responsibilities. First and foremost, outline developers’ responsibilities and roles and include a clear description of their daily tasks.

What should be in place for developers to be able to report breach incidents to authorized individuals?

A clear and actionable procedure should be in place for developers to be able to report breach incidents to authorized individuals. You should make sure your developers understand what constitutes a data breach and they should clearly understand the actions they should take if they discovered such incident.

Why is remote work important?

Offering remote work options can help companies find and retain top talent and increase their current employees’ engagement , according to Gallup’s study.

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What is the GDPR?

The GDPR concerns all businesses with operations or customers in the European Union. (Image credit: Pixabay (Dooffy))

What does it mean for remote workers?

25% of employees have had a device with sensitive data lost or stolen. (Image credit: Flickr.com)

How can businesses ensure compliance?

A good VPN can help ensure GDPR compliance. (Image credit: Pixels.com)

Summary

There are heavy fines awaiting those who fail to meet the standards set forth in the GDPR, and using remote desktop software multiplies the complexity of doing so.

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Principles on Processing Private Data

Data Protection and Security

  • At Remote Access Plus we are hyper focused on technical and organisational security. So whenever you contact our team for technical assistance, we do not acquire any information from your database without your consent. If you've enabled automatic upload of logs for diagnostic purposes, only the relevant and required data such as the server and the agent logs is obtained …
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Right to Erasure

  • Whenever a technician/user is removed from Remote Access Plus, as per GDPR article 17 Remote Access Plus does not retain any information of the particular user except for the user name as it is required for audit and legal purposes
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Data Security and Breach Notification

  • Remote Access Plus is highly reliable with 256 bit encryption. However, in accordance with GDPR article 33, whenever Remote Access Plus (data processors) is impacted by a data breach, the customers who've subscribed for the breach notification, will be notified on the breach, its effects along with the relevant fixes. Similarly, if a vulnerability ...
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User Confirmation

  • Request the end user's stamp of approval before initiating a remote session, and require technicians to provide a reason for connecting to employees' computers. Financial and health care companies striving hard to comply with regulatory bodies like HIPAA, PCI and others can count on Remote Access Plus, as it comes with a setting to request the end user's stamp of app…
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Role Based Access Control

  • You have too many technicians working with Remote Access Plus and would you let them access every detail of your enterprise? With User Management, you can tailor roles or use the predefined roles to define scope for each technician and refine them from accessing information elevated to their privilege. Have you any queries on Remote Access Plus, feel free to shoot us a line at remot…
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