Remote-access Guide

genesis point click care remote access

by Prof. Rollin Bosco Published 2 years ago Updated 2 years ago
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What are the benefits of pointclickcare?

Improve the quality of care, ensure care staff have access to complete information, and decrease the risks associated with incomplete documentation and copycat charting. Integration with other PointClickCare modules lets information flow directly to MDS and other assessments, and eMAR to help reduce errors and omissions and maintain compliance.

How can Genesis help you make a decision?

At Genesis, we want to help you make an informed decision. Please use this section as a tool to help understand all the different types of care available to you or your loved one. If you do require a skilled nursing facility, we offer tips on what to look for and always recommend that you know your options before a critical event occurs.

Do I need MFA to access the Genesis VPN portal?

All Genesis VPN Portal users are required to utilize MFA when accessing the VPN portal site effective June 6, 2018.

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How does Genesis work?

Genesis employees have the ability to remotely access Genesis network/system resources from the comfort of their homes. This service is made available so that employees may conveniently get access to critical services at any time as long as there is available access to the internet. These services are provided through the use of a Virtual Private Network (VPN) technology called “Pulse.”

What is the phone number for GHC?

If you experience issues logging into the network for Open Enrollment activities, please call the Benefits Hotline (888-HR-AT-GHC) and follow the prompts to the appropriate support area. Hours of support are Monday thru Friday 8AM to 9PM (Eastern Time) throughout the enrollment period.

Does Genesis have a VPN?

All Genesis VPN Portal users are required to utilize MFA when accessing the VPN portal site effective June 6, 2018. This means that when signing into our remote access portal (access.genesishcc.com), in addition to supplying your Genesis username and password, you will be required to setup and use a second identification method (factor) such as your cell phone number, personal email, or Ping app. This is an easy to use process that is specifically designed to fortify our defenses in protecting your identity, your Genesis network account, and the employee and patient data under our care.

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News and Resources

Continued growth further positions the company to improve care delivery through quality data-driven insights. Mississauga, ON – September 24, 2021 – PointClickCare, the leader in...

What is a point of care?

Point of Care is a mobile-enabled app that runs on wall-mounted kiosks or mobile devices that enables care staff to document activities of daily living at or near the point of care to help improve accuracy and timeliness of documentation.

Why is POC important?

It not only increases efficiency because they can spend more time with residents, but it is also going to positively impact reimbursement because we are capturing better information at the point of care.

How many skilled nursing providers trust PointclickCare?

More than 2/3 of all skilled nursing providers across the US trust PointClickCare with their success. And we don’t take that lightly. Their success is our success.

What is the purpose of match your residents' clinical needs with your facility’s capabilities prior to admission?

Match your residents’ clinical needs with your facility’s capabilities prior to admission to ensure desired outcomes and exceed care expectations.

How to take control of referrals?

Take control of your referrals by having access to complete patient data that can easily be shared with network partners to streamline admissions and increase occupancy.

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