How can Genua help with remote maintenance access?
The design of solutions for secure remote access – for example in predictive maintenance – requires simple integration into existing networks as well as convenient monitoring options. genua supports manufacturers, service providers and customers when setting up such remote maintenance access in various environments.
How does genuconnect protect my data?
genuconnect sets up a highly secure VPN connection between remote workstations and the organization's network simply and conveniently using an app. Sensitive data is thus securely protected by genuconnect at all times even when communicating from remote. Mandatory use of smart cards provides an additional level of security.
What are the advantages of the Genua solution?
Thus, the data processing applications communicating with the machine are strictly separated from the security systems protecting communication and the interface to the external network. The advantages of the genua solutions are the high security and flexibility while still being very easy to configure.
Where can the genubox be used?
The genubox can provide you with extremely secure remote maintenance access to almost everywhere. This rugged appliance can be installed, for example, on industrial robots, wind turbines or simply in server rooms – all locations where manufacturers or service providers monitor and provide support by remote access.
Remote Maintenance with genubox
genubox can provide you with extremely secure remote maintenance access just about anywhere.
Secure Maintenance Access to Sensitive Networks
Companies with a larger number of machines on the one hand, and providers of remote maintenance on the other, are faced with the need to set up a constantly increasing number of remote maintenance connections. One must bear in mind here that the machines are usually integrated in local area networks (LANs).
Secure Connection: Rendezvous into the DMZ
genua offers a remote maintenance solution that meets high reuqirements: high level of security, convenient operation and administration as well as simple integration. Our concept: One way access by the remote maintenance service into customer networks is not permitted.
Keeping an Eye on Remote Access at All Times
In addition to the connection control, our solution offers extensive monitoring: This allows system operators to follow and, if required, record on video all remote maintenance service activities live via the operating interface for tamper-proof documentation.
genuview Archives Video Recordings
With genuview, genua offers an access and storage management solution for remote desktop recordings.
Rendezvous in the Service Provider's DMZ
This rendezvous solution makes it possible for both service providers and companies with a large number of machines to operate as many remote maintenance connections as they like, conveniently and with the highest level of security.
Encryption Made in Germany
Strongly encrypted and authenticated point-to-point connections are created for accessing the rendezvous server – no network coupling occurs.
genua – Excellence in Digital Security
genua GmbH ensures the IT security of digital infrastructures in complex, critical or regulated environments. In a dynamic and networked world, we make a contribution to the ability of companies and public organizations to act as well as to their sovereignty. We thereby ensure that the opportunities that this world offers can be used.
Your Career at genua
Our mission is to create an inspiring and stimulating working environment for our team that opens long-term perspectives, development opportunities and creative freedom.
Stable and Dynamic
As an independently operating subsidiary of Bundesdruckerei, genua combines high financial and strategic stability with the dynamics of the IT security market.
Recipient of Numerous Awards
genua has been recognized for outstanding performance with numerous awards and receives outstanding evaluations on independent portals such as kununu as an employer and training workplace.
Knowledge Base
As a collaborative learning company, it is our mission to continuously improve and share our knowledge of IT Security with you. In our Knowledge Base we offer you articles, white papers, analyst reports, research results, videos and more in the field of IT security.
Security Laptop vs-top
The vs-top laptop from genua ensures that mobile personnel are able to connect securely to sensitive company and official networks. The Security Laptop achieves this through two separate working environments: The first one can be equipped with conventional Windows or Linux applications.
Security Laptop cyber-top
The cyber-top laptop ensures that mobile personnel are able to connect to your network securely. It does this by creating reliably encrypted virtual private network (VPN) connections to the access point in your network. As a result, personnel on the road or working from home can retrieve and work with sensitive data.
Personal Security Device genucard
The genucard provides a secure VPN for data communication over all channels. It has the official approval of the German Federal Office for Information Security (BSI) for classification level RESTRICTED.
VPN Software Client genuconnect
When working remotely, a highly secure connection to the company’s network is imperative. The VPN Software Client genuconnect does exactly that for laptops and tablets running Microsoft Windows 10.
Workshops & Trainings
With the knowledge and practical application experience from our training courses, you can properly use and administer our products.
Services
Service for our IT security solutions is provided directly by genua or our trained sales partners.
Knowledge Base
As a collaborative learning company, it is our mission to continuously improve and share our knowledge of IT Security with you. In our Knowledge Base we offer you articles, white papers, analyst reports, research results, videos and more in the field of IT security.
Continuous Improvement of IT Security
One Advanced Secure Support Services customer is Bundesdruckerei from Berlin. The company places great importance on comprehensive security and quality management.
Setting the Benchmark in Remote Maintenance in the Industry
Helfrich was able to recommend the Bundesdruckerei subsidiary genua, which offers a highly secure remote maintenance solution for industrial production processes, among other things. This uses a rendezvous server, which is installed in a demilitarized zone (DMZ) next to the firewall.
The Secure Remote Maintenance Freeway
Matthias Ochs from genua compares the solution to measures for a safe freeway: "Just as safety barriers, road markings, traffic signs, and speed limits work together to improve safety on freeways, the combination of security components with hardened operating systems and microkernel technology as well as high-quality encryption methods with genua Advanced Secure Connect creates a 'secure remote maintenance freeway'.".
Additional Security
The genua Secure Connector is equipped with a microkernel operating system. The low level of complexity of the software prevents errors in the code and therefore potential areas of attack.
Seamless Tracking of Remote Maintenance Access
All SAP Support actions can be tracked live via the Central Management Station genucenter user interface. This administration solution can also be used to create and archive video recordings of the maintenance process. Finally, all log data are recorded.
Attractive Business Model
All Advanced Secure Support Services customers can use the new solution. The technical equipment for the highly secure remote maintenance infrastructure is provided by genua. This includes all the hardware and software components on a rental basis for three years. If the contract is subsequently extended, the hardware in use is replaced.
genubox Supports Implementation in Accordance with Zero Trust Networking Access
genubox is particularly well suited to the implementation of zero trust concepts. Finely grained access for the remote maintenance provider (least privilege access) with sophisticated client, role and privilege concepts only permits access to the functions required for the respective task and only at the required point in time.
About genua
genua GmbH is an enabler of digital transformation. We secure sensitive IT networks in the public and enterprise sectors, for critical infrastructure organizations and in industries with an obligation to maintain secrecy with highly secure and scalable cyber security solutions.
Designate Employee Access for Enhanced Security
Assign different employees different access credentials with a simple click of a button. Part-time employees may only need to access certain doors at certain times while other workers like security staff demand unfettered access. Genea’s access control platform puts the power in your hands to set all credential limits.
Why Cloud-Based Access Control Systems
Genea access control’s simple, intuitive dashboard is designed for office administrators to streamline operations and manage employee access with ease.
Monitor All Access Activity in Real Time
Genea’s access control platform provides a detailed view of everything happening at building access points in real time. Not only does the system record doors opening and closing and what times, it also logs events like force attempts and doors being held open. It’s our way of keeping you in the know.